Hello ellsworth,
The official Grokster website has some information for you:
Run your Windows Updates from your Start menu and make sure you get
the Windows XP Application Compatibility Update (April 10, 2002)
(Q319580). (NOTE: You can also do this by going to
http://windowsupdate.microsoft.com) It is discussed here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q319580
If that does not solve the problem, then:
First, try a right click on the Start/Grokster button and click on the
advanced button in the shortcut tab and put a tick in run with
different credentials.Then click OK and OK. When you start up Grokster
it says run as current user and has a tick in protect my computer and
data from unauthorised program activity. Then click OK.
Second try: Windows XP has a firewall that can be enabled. When Shared
Internet Connection is configured, the firewall is enabled by default.
Depending on how your computer is equipped, it also may be enabled
from the factory if your computer has a network card installed. The
firewall can be disabled and Grokster will in fact work correctly. But
it is important to explain what a firewall is and it's importance.
Firewalls prevent unauthorized intrusions to your computer. This is
very important if you have high speed internet access such as DSL,
Cable Modem, IDSL or T1. With these connections, you are constantly
connected to the Internet, thereby greatly increasing the chances of
unauthorized intrusions to your computer.
We recommend that you use a firewall such as Zone Alarm, which has
been proven to work with Grokster.
To disable the Win XP firewall, right-click My Network Places, select
properties, select the connection associated with your Internet access
(modem or lan connection), right-click on the selected connection,
select properties, select the Advanced Tab, uncheck the box for
Firewall and select Ok or Apply to save the change.
A second option for advanced users is instead of disabling the
Firewall, you can manually enable the specific port(s) Grokster needs.
Instructions on how to manually enable ports can be found in the
Microsoft Knowledge Base. Just select Windows XP as the Product and
seach for firewall. Grokster uses Port 1214.
Third, a workaround that seems to work for some XP users is to i)
start Grokster before connecting to the Internet, ii) once loaded,
choose Disconnect from the Grokster "File" menu, iii) then connect to
the Internet and iv) once connected, go to the Grokster "File" menu
and select Connect.
SOURCE: http://www.grokster.com/helpfaq.html#FAQ0.00
I hope that this answer, or the answer in the comments area will help
you resolve this problem. If you have any further questions, or
require any clarification, please let me know and I will do my best to
further assist you.
All the best,
tisme-ga
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