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Q: Compaq Presario 1510us recovery CD. ( Answered,   0 Comments )
Question  
Subject: Compaq Presario 1510us recovery CD.
Category: Computers > Hardware
Asked by: rkm100-ga
List Price: $5.00
Posted: 18 Jan 2004 12:48 PST
Expires: 17 Feb 2004 12:48 PST
Question ID: 297731
I have lost the CD for tha above notebook, now I need the complete
recovery CD, and I need to download the same from Internet :)
Answer  
Subject: Re: Compaq Presario 1510us recovery CD.
Answered By: tisme-ga on 18 Jan 2004 13:05 PST
 
Hello rkm100,

You can find your drivers in downloadable form here:
http://h20015.www2.hp.com/hub_search/taskPageSelect.jhtml?lc=en&pagetype=software&prodId=compaqpres95185&sw_lang=en&lang=en&cc=us
(Click Windows XP or Windows 2000). To use these drivers, you will
need to have a retail or OEM version of either Windows 2000 or Windows
XP.

You can also order a collection of these drivers for about $10 here:
https://www.compaqordercenter.com/sscd/secdefault.asp?recid=&os=

Unfortunately, the complete recovery cd-rom cannot be downloaded
because Compaq can only give one operating system license per user
(they would have to pay for each download). As their website states:
"The Presario Software Enhancement CD Kit does not come with a
licensed operating system. Your PC must already have a licensed
operating system installed."

As you may know Compaq was acquired by HP. Here is the listing of how
you can get into contact with technical support (see the links on the
right hand side): http://h20180.www2.hp.com/apps/ContactHp?h_lang=en&h_cc=us&h_product=compaqpres97467&lc=en&cc=us
 Now if Compaq forgot to include the recovery cds in your original
box, HP would probably ship you a replacement free of charge (if your
computer order was fairly recent), but if you lost it, they will more
than likely charge you a nominal amount for shipping and handling
fees.

I hope that this is the answer you were expecting. Please let me know
if you need any further clarifications, and I will do my best to
further assist you.

tisme-ga
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