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Q: BI & DSS at Telecomm. Carriers and Web Portals? ( Answered,   0 Comments )
Question  
Subject: BI & DSS at Telecomm. Carriers and Web Portals?
Category: Business and Money
Asked by: dustydune-ga
List Price: $100.00
Posted: 26 Jan 2004 06:04 PST
Expires: 25 Feb 2004 06:04 PST
Question ID: 300261
Hi,

I'm looking for studies and papers on implementations and success
stories in Business Intelligence (BI) and Decision Support Systems
(DSS) at Telecommunications Carriers and Online Services web sites. 
No relation between the two, so don't get confused. ;-)

Thank you.

/Dusty
Answer  
Subject: Re: BI & DSS at Telecomm. Carriers and Web Portals?
Answered By: darrel-ga on 26 Jan 2004 13:44 PST
 
Hello again, Dusty--

This one was a bit trickier, as these areas haven't been nearly
researched as much as the ones in your previous question. But, alas, I
spent most of the day looking for papers and studies that meet your
specific needs.

I conducted a number of different white paper and study searches. For
the purpose of organizing this answer for you, I have broken the
answer into four categories: 1) "business intelligence" telecom,
"business intelligence" web sites, "decision support systems" telecom,
and "decision support systems" web sites.

After perusing many of these papers, I discovered that not a whole lot
has been written on telecom and web site companies specifically in
terms of BI or DSS, rather much has been written in general terms
regarding BI and DSS. So I'm including both the studies that have been
written specifically regarding these two industries and BI and DSS,
and studies that have been written in general terms. Below, you'll see
that the studies written in more specific terms, I placed toward the
top of the each of the four lists followed by the studies in more of
general terms.

To conduct this research, I used the EBSCO HOST Research Electronic
Database through my local public library. Since I needed a log-in and
password to access this information, I'm unable to include links to
specific articles. But judging by your question, that may not be
necessary. If you decide you need access to the papers, please let me
know where you're located and I can find out how you can get these
papers in your hands.

1. The first set of terms I searched were: "business intelligence" telecom

Strategy Creation in the Periphery: Inductive versus Deductive
Strategy Making. By: Regnér, P.. Journal of Management Studies,
Jan2003, Vol. 40 Issue 1, p57, 26p, 4 charts; (AN 8962203)

Business, Cities and Fears about Crimes. By: Levi, Michael. Urban
Studies, May2001, Vol. 38 Issue 5/6, p849, 20p, 1 graph; DOI:
10.1080/00420980120046563; (AN 4480142)

Marketing in the new millennium. By: Doyle, Peter. European Journal of
Marketing, 1995, Vol. 29 Issue 13, p23, 19p; (AN 9512290347)

The Concept of Corporate Strategy; Andrews, K. R.; 1980. Document
Type: Book Citation; (AN AIHHICF) [Citation Record]

Creating corporate entrepreneurship; Baden-Fuller, C.; Stopford, J. M.
Strategic Management Journal; 1994 Vol. 15 Issue 7, p521-536, 16p.
Document Type: Article Citation; (AN SMJ.AE.EBA.BADENFULLER.CCE)
[Citation Record]

Rejuvenating the Mature Business: The Competitive Challenge;
Baden-Fuller, C.; Stopford, J. M.; 1992. Document Type: Book Citation;
(AN AIHHICG) [Citation Record]

Strategic Factor Markets: Expectations, Luck and Business Strategy;
Barney, J. B. Management Science; 1986 Vol. 32, p1231-1241, 11p.
Document Type: Article Citation; (AN MS.CB.ABCA.BARNEY.SFMELB)
[Citation Record]

Managing the Resource Allocation process: A Study of Corporate
Planning and Investment; Bower, J. L.; 1970. Document Type: Book
Citation; (AN AIHHIDA) [Citation Record]
Times Cited (1) 

Organizational learning and communities of practice: Toward a unified
view of working, learning, and innovation; Brown, J.; Duguid, P.
Organizational Science; 1991 Vol. 2 Issue 1, p40-57, 18p. Document
Type: Article Citation; (AN OS.B.DJ.BROWN.OLCPTU) [Citation Record]

Knowledge and organization: a social-practice perspective; Brown, J.
S.; Duguid, P. Organization Science; 2001 Vol. 12, p2. Document Type:
Article Citation; (AN OS.AB.B.BROWN.KOSPP) [Citation Record]

A process model of internal corporate venturing in the diversified
major firm; Burgelman, R. Administrative Science Quarterly; 1983 Vol.
28, p223-244, 22p. Document Type: Article Citation; (AN
ASQ.BH.BBC.BURGELMAN.PMICVD) [Citation Record]

Inside Corporate Innovation: Strategy, Structure and Managerial
Skills; Burgelman, R. A.; Sayles, L. R.; 1986. Document Type: Book
Citation; (AN AIHHIDE) [Citation Record]

Business Policy: Text and Cases; Christensen, C. R.; Andrews, K. R.;
Bower, J. L.; Hamermesh, G.; Porter, M. E.; 1982 (5th edition).
Document Type: Book Citation; (AN AIHHIDF) [Citation Record]

A Practice-centered Model of Organizational Renewal Through Product
Innovation; Dougherty, D. Strategic Management J.; 1992 Vol. 13,
p77-92, 16p. Document Type: Article Citation; (AN
SMJ.AC.GG.DOUGHERTY.PCMORT) [Citation Record]

Selling issues to top management; Dutton, J.; Ashford, S. Academy of
Management Review; 1993 Vol. 18, p397-428, 32p. Document Type: Article
Citation; (AN AMR.AH.CIG.DUTTON.SITM) [Citation Record]

The role of the strategist; Ericson, T.; Melander, A.; Melin, L.
Rethinking Strategy; 2001. Edited by: Volberda, H. W.; Elfring, T..
Document Type: Book Citation; (AN AIHHIED) [Citation Record]

Strategic process research: Questions and recommendations;
Fredrickson, J. W. Academy of Management Review; 1983 Vol. 8,
p565-575, 11p. Document Type: Article Citation; (AN
AMR.H.EFE.FREDRICKSON.SPRQR) [Citation Record]

Middle managers: Victims or vanguards of the entrepreneurial movement;
Fulop, L. Journal of Management Studies; 1991 Vol. 28 Issue 1, p25-44,
20p. Document Type: Article Citation; (AN JMS.BH.BE.FULOP.MMVVEM)
[Citation Record]

When Firms Change Direction; Huff, A. S.; Huff, J. O.; 2000. Document
Type: Book Citation; (AN AIHHIFA) [Citation Record]

Industry Influence on Strategy Reformulation; Huff, A. S. Strategic
Management Journal; 1983 Vol. 4 Issue 3, p119-131, 13p. Document Type:
Article Citation; (AN SMJ.D.AAI.HUFF.IISR) [Citation Record]

Everyday innovation everyday strategy; Johnson, G.; Huff, A. S.
Strategic Flexibility: Managing in a Turbulent Environment; 1998,
p13-27, 15p. Edited by: Hamel, G.; Prahalad, C. K.; Thomas, H.;
O'Neal, D. O.. Document Type: Book Citation; (AN AIHHIFD) [Citation
Record]

Strategic Change and the Management Process; Johnson, G.; 1987.
Document Type: Book Citation; (AN AIHHIFC) [Citation Record]

Designing Organizational Inquiry ? Scientific Inference in Qualitative
Research; King, G.; Keohane, R. O.; Verba, S.; 1994. Document Type:
Book Citation; (AN AIHHIFE) [Citation Record]

Top management, strategy, and organizational knowledge structures;
Lyles, M.; Schwenk, C. Journal of Management Studies; 1992 Vol. 29,
p155-174, 20p. Document Type: Article Citation; (AN
JMS.BI.AEE.LYLES.TMSOKS) [Citation Record]

Of strategies deliberate and emergent; Mintzberg, H.; Waters, J.A.
Strategic Management Journal; 1985 Vol. 6, p257-272, 16p. Document
Type: Article Citation; (AN SMJ.F.BEG.MINTZBERG.SDE) [Citation Record]

Patterns in strategy formation; Mintzberg, H. Management Science; 1978
Vol. 24, p934-948, 15p. Document Type: Article Citation; (AN
MS.BD.ICD.MINTZBERG.PSF) [Citation Record]

The Manager's Job: Folklore and Fact; Mintzberg, H. Harvard Business
Review; 1975 Vol. 53, p49-61, 13p. Document Type: Article Citation;
(AN HBR.EC.DI.MINTZBERG.MJFF) [Citation Record]

The structure of unstructured decision processes; Mintzberg, Henry;
Raisinghani, Duane; Theoret, Andre Administrative Science Quarterly;
1976 Vol. 21, p246-275, 30p. Document Type: Article Citation; (AN
ASQ.BA.BDF.MINTZBERG.SUDP) [Citation Record]

Markets, firms, and the process of economic development; MORAN, P.;
GHOSAL, S. Academy of Management Review; 1999 Vol. 24 Issue 3,
p390-412, 23p. Document Type: Article Citation; (AN
AMR.BD.CIJ.MORAN.MFPED) [Citation Record]

Identifying and appraising how managers install strategy; NUTT, P.
Strategic Management Journal; 1987 Vol. 8, p1-14, 14p. Document Type:
Article Citation; (AN SMJ.H.A.NUTT.IAHMIS) [Citation Record]

Strategy fonnulation as ? political process; Pettigrew, A. Journal of
International Management Studies; 1977 Vol. 8, p78-87, 10p. Document
Type: Article Citation; (AN JIMS.H.GH.PETTIGREW.SFAPP) [Citation
Record]

Managing Change for Competitive Success; Pettigrew, A. M.; Whipp, R.;
1991. Document Type: Book Citation; (AN AIHHIHB) [Citation Record]

Context and action in the transformation of the firm; Pettigrew, A.M.
Journal of Management Studies; 1987 Vol. 24 Issue 6, p649-670, 22p.
Document Type: Article Citation; (AN JMS.BD.FDI.PETTIGREW.CATF)
[Citation Record]

Strategies for Change ? Logical Incrementalism; Quinn, J. B.; 1980.
Document Type: Book Citation; (AN AIHHIHC) [Citation Record]

Causal ambiguity, barriers to imitation, and sustainable competitive
advantage; Reed, Richard; DeFillippi, Robert J. Academy of Management
Review; 1990 Vol. 15, p88-102, 15p. Document Type: Article Citation;
(AN AMR.AE.HH.REED.CABISC) [Citation Record]

Theory, strategy, and entrepreneurship; Rumelt, R. P. The Competitive
Advantage ? Strategies for Industrial Innovation and Renewal; 1987,
p137-158, 22p. Edited by: Teece, D. J.. Document Type: Book Citation;
(AN AIHHIHE) [Citation Record]

Strategic management and economics; Rumelt, R.P.; Schendel, D.; Teece,
D. Strategic Management Journal; 1991 Vol. 12 Issue 6, p5-29, 25p.
Document Type: Article Citation; (AN SMJ.AB.E.RUMELT.SME) [Citation
Record]

Experiential effects of dialectical inquiry, devil's advocacy, and
consensus approaches to strategic decision making; Schweiger, D.M.;
Sandberg, W.R.; Rechner, P. Academy of Management Journal; 1989 Vol.
32, p745-772, 28p. Document Type: Article Citation; (AN
AMJ.CB.GDE.SCHWEIGER.EEDIDA) [Citation Record]

Dynamic capabilities and strategic management; Teece, D.J.; Pisano,
G.; Shuen, A. Strategic Management Journal; 1997 Vol. 18 Issue 7,
p509-533, 25p. Document Type: Article Citation; (AN
SMJ.AH.EJI.TEECE.DCSM) [Citation Record]

The temporal dimension of strategy: Patterns in the UK insurance
industry; Webb, D.; Pettigrew, A. Organization Science; 1999 Vol. 10
Issue 5, p601-621, 21p. Document Type: Article Citation; (AN
OS.AJ.FJA.WEBB.TDSPUI) [Citation Record]

A resource-based view of the firm; Wernerfelt, Birger Strategic
Management Journal; 1984 Vol. 5, p171-180, 10p. Document Type: Article
Citation; (AN SMJ.E.AGA.WERNERFELT.RBVF) [Citation Record]

Corporate structure: from policy to practice; Whittington, R. Handbook
of Strategy and Management; 2002. Edited by: Pettigrew, A. M.; Thomas,
H.; Whittington, R.. Document Type: Book Citation; (AN AIHHIIH)
[Citation Record]

Strategy as practice; Whittington, R. Long Range Planning; 1996 Issue
October, p731-735, 5p. Document Type: Article Citation; (AN AIHHIIG)
[Citation Record]

The satisficing principle in capability learning; Winter, S. Strategic
Management Journal; 2000 Vol. 21, p981-996, 16p. Document Type:
Article Citation; (AN SMJ.BA.IHA.WINTER.SPCL) [Citation Record]

Resource-Based and Evolutionary Theories of the Firm; 1995. Edited by:
Montgometry, C. A.. Document Type: Book Citation; (AN AIHHIGF)
[Citation Record]

2. The second set of terms I researched was: "business intelligence" "web sites"

The Virtual Corporation; Davidow, W.H.; Malone, M.; 1992. Document
Type: Book Citation; (AN AACBEJBG) [Citation Record]

Managing customer behaviour dynamics in the multi-channel e-business
environment: Enhancing customer relationship capital in the global
hotel industry. By: Louvieris, Panos; Driver, John; Powell-Perry, Jan.
Journal of Vacation Marketing, Mar2003, Vol. 9 Issue 2, p164, 10p; (AN
9323765)

Assessing Advantage: A Framework for Diagnosing Competitive
Superiority; Day, George S.; Wensley, Robin Journal of Marketing; 1988
Vol. 52 Issue April, p1-20, 20p. Document Type: Article Citation; (AN
JM.EB.A.DAY.AAFDCS) [Citation Record]

Market Segmentation and Positioning in Specialized Industrial Markets;
Doyle, Peter; John Saunders Journal of Marketing; 1985 Vol. 49 Issue
Spring, p24-32, 9p. Document Type: Article Citation; (AN
JM.DI.BD.DOYLE.MSPSIM) [Citation Record]

Re-engineering the Corporation; Hammer, M.; Champy, J.; 1993. Document
Type: Book Citation; (AN AACBEJBE) [Citation Record]

Managing technology alliances; Nueno, P.; Oosterveld, J. Long Range
Planning; 1988 Vol. 21 Issue 3, p11-17, 7p. Document Type: Article
Citation; (AN LRP.BA.AA.NUENO.MTA) [Citation Record]

Mapping competitive relationships: practices, problems and promises;
Shocker, A.; Steward, D.W. working paper; 1987, p83-115, 33p. Document
Type: Book Citation; (AN AACBEJCJ) [Citation Record]

E-business models in the travel industry; Alford, P. Travel and
Tourism Analyst; 2000 Issue 3, p67-86, 20p. Document Type: Article
Citation; (AN BCJHDEJ) [Citation Record]

Cybermarketing: How to Use the Superhighway to Market Your Products
and Services; Bickerton, P.; Bickerton, M.; Pardesi, U.; 1996.
Document Type: Book Citation; (AN BCJHDFG) [Citation Record]

Consumer purchasing on the Internet: Processes and prospects; Butler,
P.; Peppard, J. European Management Journal; 1998 Vol. 16, p600-610,
11p. Document Type: Article Citation; (AN EMJ.AF.FJJ.BUTLER.CPIPP)
[Citation Record]

Optimising e-marketing performance -- A review of approaches and
tools', in 'Business Intelligence and E-Marketing'; Chaffey, D. ;
2001. Document Type: Meeting Citation; (AN BCJHDFI) [Citation Record]

Ernst & Young Global Online Retailing; 2000, p12. Document Type:
Article Citation; (AN BCJHDBC) [Citation Record]

The evolution and use of information technology in marketing;
Fletcher, K. The Marketing Book; 1995, p333-357, 25p. Edited by:
Baker, M. J.; 3rd. Document Type: Book Citation; (AN BCJHDFB)
[Citation Record]

Marketing in hypermedia computermediated environments: conceptual
foundations; Hoffman, Donna L.; Thomas P. Novak J. Marketing; 1996
Vol. 60 Issue July, p50-68, 19p. Document Type: Article Citation; (AN
JM.FJ.EJ.HOFFMAN.MHCECF) [Citation Record]

A Path to Achieving Next-Generation Technology for the Hotel Industry;
Hotel Technology -- Next Generation white paper; 2002. Document Type:
Book Citation; (AN BCJHDAI) [Citation Record]

E-commerce: Building a model; Hutchinson, A. Communications Week;
1997. Document Type: Article Citation; (AN BCJHDCJ) [Citation Record]

Channel management strategy in the e-commerce environment: A portfolio
management approach; Jung, T. H.; Louvieris, P.; Oppewal, H.
Information and Communication Technologies in Tourism 2002; 2002,
p17-26, 10p. Edited by: Wöber, K. W.; Frew, A. J.; Hitz, M.. Document
Type: Book Citation; (AN BCJHDCF) [Citation Record]

New frontiers in cybersegmentation: Marketing success in Cyberspace
depends on IP address; Louvieris, P.; Driver, J. Qualitative Market
Research; 2001 Vol. 4 Issue 3, p109-181, 73p. Document Type: Article
Citation; (AN QMR.D.AJI.LOUVIERIS.NFCMSC) [Citation Record]

Hotel integrated supply and demand services: Next generation
e-business systems and Services; Louvieris, P.; Dean, G.; 2000; (AN
BCJHDDE) [Citation Record]

A moving target: The mobile commerce customer; Nohria, N.; Leestma, M.
Sloan Management Review; 2001 Vol. 42 Issue 3, p104. Document Type:
Article Citation; (AN SMR.DB.AJD.NOHRIA.MTMCC) [Citation Record]

Marketing and Information Technology: The Strategy; O'Conner, J.;
Calvin, E. Application and Implementation of IT in Marketing; 1997,
p88. Document Type: Book Citation; (AN BCJHDGE) [Citation Record]

Web-based customer decision support systems; O'Keefe, Robert;
McEachern, Tim Comm. ACM; 1998 Vol. 41 Issue 3, p71-78, 8p. Document
Type: Article Citation; (AN CA.DA.GA.OKEEFE.WBCDSS) [Citation Record]

E-commerce: A critical review; Reynolds, J. International Journal of
Retail and Distribution Management; 2000 Vol. 28 Issue 10, p417-444,
28p. Document Type: Article Citation; (AN IJRDM.BH.DAG.REYNOLDS.ECCR)
[Citation Record]

Scenario Planning: A Tool for Strategic Thinking; Schoemaker, Paul
J.H. Sloan Management Review; 1995 Vol. 36 Issue 2, p25-40, 16p.
Document Type: Article Citation; (AN SMR.CF.BE.SCHOEMAKER.SPTST)
[Citation Record]

WAP it to me say Internet users', Internet Surveys, NOP Research
Group; Strong, C.; 2000; (AN BCJHDAH) [Citation Record]

Electronic Commerce 2002: A Managerial Perspective; Turban, E.; Lee,
J.; Warkentin, M.; Chung, H. M.; 2002. Document Type: Book Citation;
(AN BCJHDGD) [Citation Record]

Ebusiness strategy formulating and forming: new wine in old bottles?',
in 'Global Cooperation in the New Millennium; Wassenaar, A.; Gregor,
S. Ninth European Conference on Information Systems; 2001, p1242-1253,
12p. Document Type: Meeting Citation; (AN BCJHDCB) [Citation Record]

Moving to E-Business; Willcocks, L.; Sauer, C.; 2000. Document Type:
Book Citation; (AN BCJHDBA) [Citation Record]

Web-based sales: defining the cognitive buyer; Zellweger, P.
Electronic Markets; 1997 Vol. 7 Issue 3, p10-16, 7p. Document Type:
Article Citation; (AN EM.G.AJ.ZELLWEGER.WBSDCB) [Citation Record]

3) I searched the following terms: "Decision Support Systems" telecom

GROUP DECISION SUPPORT SYSTEMS: CLARIFYING THE CONCEPT AND
ESTABLISHING A FUNCTIONAL TAXONOMY. By: Teng, James T.C.; Ramamurthy,
K.. INFOR, Aug93, Vol. 31 Issue 3, p166, 20p; (AN 6278053)

Enhancing the Group Decision Making Process: An Intelligent Systems
Architecture; Agarwal, R.; Prasad, K. , p273-280, 8p. Document Type:
Meeting Citation; (AN IAECHAH) [Citation Record]

Integrating Expert Systems with Group Decision Support Systems; Aiken,
M. W.; Sheng, O. P. L.; Vogel, D. R. A CM Transactions on Information
Systems; 1991 Vol. 5 Issue 1, p75-95, 21p. Document Type: Article
Citation; (AN CTIS.E.GE.AIKEN.IESDSS) [Citation Record]

An Experimental Study of the Effects of Specific GDSS Applications on
Small Group Decision Making; Beauclair, R. Working Paper; 1987.
Document Type: Book Citation; (AN IAECHBJ) [Citation Record]

Communications Design for Co-op: A Group Decision Support System; Bui,
T.; Jarke, M. ACM Transactions of Office Information Systems; 1986
Vol. 4 Issue 2, p414-427, 14p. Document Type: Article Citation; (AN
ATOIS.D.DAD.BUI.CDCOGD) [Citation Record]

Relation Between GDSS Use and Group Task Complexity: An Experimental
Study; Bui, T.; Sivasankaran, T.R. , p69-78, 10p. Document Type:
Meeting Citation; (AN IAECHBC) [Citation Record]

A knowledge-based DSS for managerial problem diagnosis; Courtney, Jr.,
J. P.; Paradice, D. B.; Ata Mohammed, N. H. Decision Sciences; 1987
Vol. 18 Issue 3, p373-399, 27p. Document Type: Article Citation; (AN
DS.AH.CGC.COURTNEY.KBDMPD) [Citation Record]

Effects of Size and Spatial Arrangements on Group DecisionMaking;
CUMMINGS, L. L.; G. P. HUBER; E. ARENDT Acad. Management J.; 1974 Vol.
17, p460-475, 16p. Document Type: Article Citation; (AN
AMJ.AG.DFJ.CUMMINGS.ESSAGD) [Citation Record]

An Experimental Application of the Delphi Method to the Use of
Experts; DALKEY, N.; HELMER, O. Management Science; 1964 Vol. 9 Issue
2, p458-466, 9p. Document Type: Article Citation; (AN
MS.I.DEH.DALKEY.EADMUE) [Citation Record]

Communication requirements and network evaluation within electronic
meeting system environments; DENNIS, A. R.; ABENS, T.; RAM, S.;
NUNAMAKER, J. F. JR. Decision Support Systems; 1991 Vol. 7, p13-31,
19p. Document Type: Article Citation; (AN DSS.G.AC.DENNIS.CRNEWE)
[Citation Record]
 
A Comparison of Laboratory and Field Research in the Study of
Electronic Meeting Systems; Dennis, A. R.; Nunamaker, J. F.; Vogel, D.
R. Journal of MIS; 1990 Vol. 7 Issue 3, p107-135, 29p. Document Type:
Article Citation; (AN JM.G.AJG.DENNIS.CLFRSE) [Citation Record]
Times Cited (1) 
  
Information Technology to Support Electronic Meetings; DENNIS, A. R.;
J. F. GEORGE; L. M. JESSUP; J. F. NUNAMAKER; D. R. VOGEL MIS Quart.;
1988 Vol. 12 Issue 4, p591-624, 34p. Document Type: Article Citation;
(AN MQ.AB.EIA.DENNIS.ITSEM) [Citation Record]
Times Cited (38) 
  
A foundation for the study of group decision support systems;
DeSanctis, G.; Gallupe, R.B. Management Science; 1987 Vol. 33,
p589-609, 21p. Document Type: Article Citation; (AN
MS.CC.EHI.DESANCTIS.FSGDSS) [Citation Record]
Times Cited (87) 
inked Full Text   
  
Group decision support systems: A new frontier; DeSanctis, G.;
Gallupe, R.B. Data Base; 1985 Vol. 16 Issue 2, p3-10, 8p. Document
Type: Article Citation; (AN DB.AF.C.DESANCTIS.GDSSNF) [Citation
Record]
Times Cited (5) 
 
GDSS Software: A Shell System in Support of a Program of Research;
DeSanctis, G.; Dickson, G. W. . Document Type: Meeting Citation; (AN
IAECHCB) [Citation Record]
Times Cited (1) 
  
Group Decision Support with the Analytic Hierarchy Process; Dyer, R.
F.; Forman, E. H. Decision Support Systems; 1992 Vol. 6, p99-124, 26p.
Document Type: Article Citation; (AN DSS.F.II.DYER.GDSHP) [Citation
Record]
Times Cited (1) 
  
Interactive versus stand-alone group decision support systems for
stakeholder identification and assumption surfacing in small groups;
Easton, A.; DR. & Nunamaker, J.F. Decision Support Systems; 1992 Vol.
8 Issue 2, p159-168, 10p. Document Type: Article Citation; (AN
DSS.H.AEI.EASTON.IVSAGD) [Citation Record]
Times Cited (3)  
 
Group Operating Systems for Decision Factories of the Future: An
Extended Relational GDSS Architecture; Eck, R.; Goul, M.; Philippakis,
A.; Richards, S. , p280-291, 12p. Document Type: Meeting Citation; (AN
IAECHCG) [Citation Record]
Times Cited (1) 
  
A Multiple Criteria DSS for Global Financial Planning; Eom, H.B.; Lee,
S.M.; Snyder, C.A.; Ford, EN. Journal of MIS; 1987 Vol. 4 Issue 3,
p94-113, 20p. Document Type: Article Citation; (AN JM.D.ID.EOM.MCDGFP)
[Citation Record]
Times Cited (1) 
  
GDSS: An Essential Tool for Resolving Organizational Conflicts; Eom,
H.B.; Lee, S.M.; Suh, E.H. , p292-294, 3p. Document Type: Meeting
Citation; (AN IAECHCH) [Citation Record]
Times Cited (1) 
 
Coercive Power and Forces Affecting Conformity; French, J. R. P. Jr.;
Morrison, H. W.; Levinger, G. Journal of Abnormal and Social
Psychology; 1960 Vol. 61, p93-101, 9p. Document Type: Article
Citation; (AN JASP.FA.IC.FRENCH.CPFAC) [Citation Record]
Times Cited (5) 
  
Computer-based support for group problem-finding: an experimental
investigation; Gallupe, R. B.; DeSanctis, G.; Dickson, G. W. MIS
Quarterly; 1988 Vol. 12 Issue 2, p277-298, 22p. Document Type: Article
Citation; (AN MQ.AB.BGG.GALLUPE.CBSGPF) [Citation Record]
Times Cited (32) 
Linked Full Text   
  
Experimental Research into Group Decision Support Systems: Practical
Issues and Problems; Gallupe, R.B. . Document Type: Meeting Citation;
(AN IAECHDA) [Citation Record]
Times Cited (1) 
  
A Comparison of Four Recent GDSS Experiments; George, J. , p397-411,
15p. Document Type: Meeting Citation; (AN IAECHDC) [Citation Record]
Times Cited (1) 
  
An Interactive Group Decision Support System for the Multiple Criteria
Problem; Gibson, M.L.; Bernardo, J. , p125-127, 3p. Document Type:
Meeting Citation; (AN IAECHDD) [Citation Record]
Times Cited (1) 
  
Synectics; Gordon, W. J.; 1971. Document Type: Book Citation; (AN HDE)
[Citation Record]
Times Cited (1) 
 
Project CoEx: A Distributed Artificial Intelligence orientation to the
Design of a Cooperating Experts' Electronic Meeting System; Goul, M.;
Philippakis, A.; Richards, S.; Sandman, T.; Schamp, A. , p89-100, 12p.
Document Type: Meeting Citation; (AN IAECHDF) [Citation Record]
Times Cited (1) 
 
Assessing GDSS Empirical Research; Gray, P.; Vogel, D. R.; Beauclair,
R. European Journal of Operational Research; 1990 Vol. 45, p1-15, 15p.
Document Type: Article Citation; (AN EJOR.DE.A.GRAY.AGER) [Citation
Record]
Times Cited (1) 
  
Group Decision Support Systems; Gray, P. Decision Support Systems;
1987 Vol. 3 Issue 3, p233-242, 10p. Document Type: Article Citation;
(AN DSS.C.BCC.GRAY.GDSS) [Citation Record]
Times Cited (6) 
  
Modern Techniques for Solving Problems; Gueschka, H.; Shande, G.;
Schliksupp, H. Portraits of Complexity; 1975. Edited by: Maynard
Baldwin, M.. Document Type: Book Citation; (AN IAECHDI) [Citation
Record]
Times Cited (1) 
  
Organizational Strategies for Personal Computing in DSS; Hackathorn,
R.D.; Keen, P.G.W. MIS Quarterly; 1981 Vol. 5 Issue 3, p21-27, 7p.
Document Type: Article Citation; (AN MQ.E.BA.HACKATHORN.OSPCD)
[Citation Record]
Times Cited (1) 
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Managing codified knowledge; Zack, M.H. Sloan Management Review; 1999,
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Managing flexible automation; Adler, P.S. California Management
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Information architecture: In search of effective flexibility; Allen,
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An Approach for Confirmatory Measurement and Structural Equation
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Information links and electronic marketplaces: the role of
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The dollars and sense of electronic data inter-change; Carter, J. R.
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1990 Vol. 7 Issue 24, p23-24, 2p. Document Type: Article Citation; (AN
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1995 Vol. 19 Issue 2, p137-156, 20p. Document Type: Article Citation;
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Electronic data interchange: competitive externalities and strategic
implementation policies; Whang, E.; A. Seidmann Management Sci.; 1995
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MS.DA.DJA.WHANG.EDICES) [Citation Record]

4) I searched: "Decision Support Systems" web sites
Also: DSS ISP

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A Computer-Based Interactive Systems for Group Decision-Making; Steeb,
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Beyond the Chalkboard: Computer Support for Collaboration and
Problem-Solving in Meetings; STEFIK, M.; G. FOSTER; D. BOBROW; K.
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Knowledge-Based GDSS to Support Reciprocally Interdependent Decisions;
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I hope this meets all your needs for this project. If for some reason
it doesn't, please feel free to click the "clarify" button.

Thanks,

darrel-ga

Request for Answer Clarification by dustydune-ga on 26 Jan 2004 14:42 PST
Hello darrel,

Great work. Though, we'll need to find an online source for the
information listed and I'm sure it's available somewhere or through
some service.

How about that? :-)

/Dusty

Clarification of Answer by darrel-ga on 26 Jan 2004 14:58 PST
Yes, this was a fun project to do, actually. I found some articles
that I bookmarked to read later.

So here's the scoop on how I accessed these papers. Just about all of
them had links directly to the papers. But the links aren't available
unless you're logged into the system.

I accessed the EBSCO Information Services Database through my local
Toledo-Lucas County (OH) Library. You may access this database
directly at: http://www.epnet.com.

You may want to check first to see if your local library is affiliated
with this database. If it is, you'll have free access to it.

If that doesn't work, please let me know where you're located, and I
can try to find out some things on my end.

Thanks,

darrel-ga

Request for Answer Clarification by dustydune-ga on 27 Jan 2004 00:03 PST
Thank you Darrel,

I'm interested in gaining access as a corporate client from the
Internet, even if it's available through a local library.

I've not been able to find pricing information on their site, I'll
contact them to find out how much they charge.

Thank you.

/Dusty

Clarification of Answer by darrel-ga on 27 Jan 2004 11:12 PST
Sounds good. Let me know how that goes. My guess is you can open a
corporate library account at a library in your area and gain access at
no cost to you.

darrel-ga

Request for Answer Clarification by dustydune-ga on 09 Feb 2004 11:49 PST
Hello Darrel,

I have emailed them without success.  Would you then please take care
of finding out how and for how much I would be able to gain access to
the information you have referenced?

I'll be awaiting your response.

Thank you.

/Dusty

Clarification of Answer by darrel-ga on 09 Feb 2004 12:46 PST
Absolutely. I'll let you know what I find out.
darrel-ga

Clarification of Answer by darrel-ga on 10 Feb 2004 16:51 PST
Dusty--

Today I spoke with the Internet Director at my local library, the
Toledo-Lucas County Public Library in Ohio. This is the service I used
to find your information through the library's site. You may visit
this site at http://www.toledolibrary.org

They said anyone who has a library card through this library is able
to gain free access to this site and the database. You may need to
provide a photo ID in order to obtain a card. You may contact the
Toledo library at 419 259-5207.

Also, have you tried contacting your local public library to find out
if they provide similar access?

Thanks,

darrel-ga
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