|
|
Subject:
Norton Antivirus pop-up window
Category: Computers > Security Asked by: dpwiener-ga List Price: $3.00 |
Posted:
31 Jan 2004 18:28 PST
Expires: 01 Mar 2004 18:28 PST Question ID: 302305 |
Every time my Norton Antivirus software catches an infected email (which of course happens very frequently these past few days), it responds with a pop-up window displaying a "Scan Summary". The window stays there (and blocks further downloading of emails) until I manually click on the "Finished" button. This is very annoying. It interrupts other work I'm doing when Outlook Express periodically downloads email, and it often results in duplicate downloads of emails. I want Norton to just quarantine or delete the infected email without it bothering me with a request for manual confirmation. But I cannot find any way to select that option. Nor have I been able to find any useful information on Symantec's web site (I can't even find how to post this question on-line to their technical support). Can anyone tell me how to fix this problem? My computer is running Windows XP, Outlook Express, SBC/Yahoo DSL, Zone Alarm, and Norton Systemworks 2003. |
|
Subject:
Re: Norton Antivirus pop-up window
Answered By: tlspiegel-ga on 31 Jan 2004 19:30 PST Rated: |
Hi dpwiener, It can be distracting and time consuming when Norton Anti Virus asks for confirmation. The way to stop that is: Right Click on the Norton AntiVirus icon and select: Configure Norton AntiVirus You will see 3 boxes on the left side - the middle one says Internet and under that EMAIL On the right side of that panel you'll see Email Scanning, and the middle section: How to respond when a Virus is found. Tick/check the first option which is: Automatically repair the infected file (recommended) Click OK. Doing so will eliminate an manual confirmation requests. (No search terms were used) - Personal experience - I have Norton AntiVirus protection. Best regards, tlspiegel |
dpwiener-ga
rated this answer:
Thank you. I did what you suggested, and it seemed to help a great deal. However, it is still not 100%. In the past day I've had three or four instances in which the "Scan: Summary" window pops up and demands that I click the "Finished" button. However, that's about 5% or 10% of what I was getting before (although it's hard to tell how much is due to a decrease in the number of infected emails I'm receiving). The situation is at least tolerable now. |
|
Subject:
Re: Norton Antivirus pop-up window
From: rickharrison-ga on 29 Apr 2004 07:30 PDT |
I have the same problem, but I cannot find a "Norton Antivirus Icon". There is a Norton Internet Security icon on my system tray, but not one specifically for Norton Antivirus. I tried the Norton Internet Security icon, but I cannot find the options mentioned. Norton Internet Security came with my Sony VAIO computer, I didn't purchase it separately. |
If you feel that you have found inappropriate content, please let us know by emailing us at answers-support@google.com with the question ID listed above. Thank you. |
Search Google Answers for |
Google Home - Answers FAQ - Terms of Service - Privacy Policy |