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Subject:
Globalization of a Professional Services Firm
Category: Business and Money Asked by: tweety2-ga List Price: $200.00 |
Posted:
03 Feb 2004 11:51 PST
Expires: 04 Feb 2004 12:08 PST Question ID: 303214 |
I work for a professional services firm that is a loose confederation of partnerships around the world. We provide highly valued services to our clients, however there is the perception that we cannot deliver on a global basis as well as our competitors. Our primere target clients are multi-national coporations that view us as a single entity - therefore we must "be seen to behave" as a single entity. Issues that we face include: - no global P&L and therefore issues of how people will be compensated for working on global accounts versus focusing on their local book of business - no desire to create a global P&L due to liability issues - several groups within the firm that operate in silos - disperate technologies - lack of total buy-in to the concept of behaving as a global firm - a lot of large egos involved who believe they are better off as they are - each country has its own leadership team that needs to be persuaded to buy-in to the concept I am looking for any research/case studies that demonstrates or lays out a project plan for the successful globalization of a professional services firm with similar issues. Specifically I'd like to know: - what was done that was successful - key items to consider - key items to stay away from - what was done that was not succesful (i.e. lessons learned) - specifics around: - suggested communication strategies - creating buy-in - overcoming potential roadblocks - creating incentives other than monetary incentives - persuasive messaging/benefit analysis This is a very important topic and I'm looking only for a well thought-out response that can serve as a guidline as I put a project plan together. I am willing to pay the highest price of $200 for quality research and there would be a tip if what's received proves highly valuable. |
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There is no answer at this time. |
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Subject:
Re: Globalization of a Professional Services Firm
From: dude_4-ga on 03 Feb 2004 23:42 PST |
Check out any of the "big accounting firms" they all have gone though the process in the last few years ( at least those that are left). While the answers to your issues are not that difficult, in the consulting business they are worth more than $200... Good luck.. |
Subject:
Re: Globalization of a Professional Services Firm
From: aht-ga on 03 Feb 2004 23:52 PST |
An often used case study in business school, is KPMG's efforts to create global knowledge management that in turn has led to a breaking-down of some of the silo walls as consultants around the world began to benefit from sharing their knowledge. http://www.etw.org/2003/case_studies/work_KPMG.htm |
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