Every time I launch classic, I get this message:"There is a problem
with updating the classic specific files. Classic was unable to update
its files in "system folder" on macintosh hd." Once it said "error
1024". The console log says: "localhost classic: AUTOUPDATE ERROR:
count of 33 localized files and 32 universal files doesn't match" I am
using an imac g4 with the 15" display. All the disk utilitues I used
either said the hd was ok or that custiom icons were missing but were
repaired. This installation was an upgrade from 10.2.3 to 10.3. I then
upgraded it to 10.3.2 thinking classic would update itself but no
luck. I only need classic for one application but it is an essential
utility, "maconverter". I cant use Curious labs "poser" without this
app, and most of my work involves using "Poser" |
Request for Question Clarification by
supermacman-ga
on
06 Feb 2004 19:05 PST
Hello, hannalo-ga! I am using Panther with Classic (Mac OS 9.2.2) and
my install works fine. I will attempt to guide you through the
troubleshooting of your system.
First, you should tell me what version of Mac OS 9.x you are using. Is
it 9.0.4? 9.1? 9.2.1? or 9.2.2? To find out, do the following:
1) Open the disk with Classic installed ("System Folder").
2) Open "System Folder".
3) Find the file with name "System". It looks like a suitcase with a
happy face on it.
4) Tell me what version is labelled there.
If your system is not 9.2.2 and something less, I advise you update your Classic.
If you have System 9.0.4:
a) Update to System 9.1, here: http://docs.info.apple.com/article.html?artnum=75103
b) Update to System 9.2.1, here:
http://docs.info.apple.com/article.html?artnum=120030
c) Update to System 9.2.2, here:
http://docs.info.apple.com/article.html?artnum=75186
If you have System 9.1:
a) Update to System 9.2.1, here:
http://docs.info.apple.com/article.html?artnum=120030
b) Update to System 9.2.2, here:
http://docs.info.apple.com/article.html?artnum=75186
If you have System 9.2.1:
a) Update to System 9.2.2, here:
http://docs.info.apple.com/article.html?artnum=75186
This long-winded procedure may be necessary, as documented on this page:
http://docs.info.apple.com/article.html?artnum=75288
All installs can be done by downloading the installer files, booting
into Mac OS 9, and using the installer. To do this:
a) Open System Preferences (Apple menu, System Preferences).
b) Select Startup Disk.
c) Select your Classic volume, and reboot.
To get BACK into Mac OS X when you reboot:
a) Go the menus: Control Panel: Startup Disk.
b) Select your Mac OS X volume, and reboot.
If your Classic is *already* at 9.2.2, I suggest:
a) Rebuilding the desktop. You can do this under the Classic pane in
System Preferences, selecting the "Advanced" tab, and clicking
"Rebuild Desktop". It will take several minutes, and may resolve your
problems.
b) Reinstalling Classic. Did your Mac come with a Mac OS 9 install CD?
If so, you can use it to create a fresh Mac OS 9 install.
Let me know if you need any elaboration of any part of the procedure,
or if nothing works, or you need more help, or if it does work.
Hope this helps. Good luck with your Mac.
- supermacman-ga
|
Request for Question Clarification by
supermacman-ga
on
06 Feb 2004 19:06 PST
One more thing -
Rather than downloading updates manually, you can have Mac OS 9 update
itself automatically by choosing Software Update under Control Panels
within Mac OS 9. The program will connect to the internet, download
necessary updates, and install them. You may have to do this several
times to download all incremental updates.
Hope this helps.
- supermacman-ga
|
Request for Question Clarification by
supermacman-ga
on
06 Feb 2004 19:08 PST
For your information, Poser 5 is available for Mac OS X:
http://www.curiouslabs.com/ and select "Products" at the top of the page.
|
Clarification of Question by
hannalo-ga
on
11 Feb 2004 01:15 PST
Ok, one big problem: I've had os 9.2.2 installed all along. My imac
came with os 9.2.2 and jaguar preinstalled. The classic autoupdate
failure began after I installed Panther. I just reinstalled os 9.2.2
from the os 9 install disk but the problem is still there. What about
the console message that says "count of 33 localized files and 32
universal files doesn't match"-what does this mean and if I can make
the files "match", could that solve the problem? I realize this is
more than a clarification and that I've now asked more questions. I'll
gladly pay more or just pay again and treat this as a new question.
I'm not sure how to do that though. There, I just asked another
question,ooops! Despite the fact that my problem isn't solved yet, I
think your answers are great.
|
Request for Question Clarification by
supermacman-ga
on
11 Feb 2004 04:46 PST
Alright -
1) Have you tried running Mac OS X's built-in Disk Utility? I know you
said you ran disk utilities, but did you use the built-in OS X one? If
not, do the following:
a) Fire up Disk Utility (/Applications/Utilities/Disk Utility), choose
your hard drive, and click "Repair Disk Permissions".
b) Reboot from your OS X CD, go to the menus and run Disk Utility, and
click "Repair Disk".
I think the error message may mean a file mismatch between localized
versions of the operating system (i.e. international-language
versions) and universal versions. Clearly, this goes beyond Classic.
If the above does not fix this error, I strongly advise against
mucking with Panther's internal workings, as this tends to do more
damage.
I would suggest an "Archive and Install", which preserves your
original system, but places a brand-new install of Panther. You can
switch between the two, if necessary. Original files are preserved,
which is a big plus. You can also tell Mac OS X to import old settings
(i.e. internet, Home directory, etc.) automatically.
My bet is that you simply 'Updated' Panther when you installed it on
your iMac. Archive and Install tends to fix problems associated with
'Update' installations.
More information about Archive and Install:
http://docs.info.apple.com/article.html?artnum=107120
To do this, you need to reboot from your Mac OS X Panther CD, and
rather than choose "Update" or "Upgrade", choose "Archive and
Install".
Good luck. Let me know if anything works/doesn't work.
- supermacman-ga
|
Clarification of Question by
hannalo-ga
on
11 Feb 2004 18:46 PST
I did use disk utility but I did not repair permissions. I'm almost
sure your advice about archiving and installing and repairing
permissions is correct. So I'm going to rest up, (I've had a sore
throat this week), and as soon as my mind is clearer, I'm going to
follow your instructions. I think it is the only solution unless or
until Panther has another upgrade. I'll let you know how it all goes.
I'm not going to rush it though because if I ignore or forget one
little thing, we all know how wrong things can go. Thanks for all your
help.
hannahlo
|
Request for Question Clarification by
supermacman-ga
on
11 Feb 2004 19:58 PST
Good luck with it. You might be able to get OS X to repair itself
using Disk Permissions - the error could have resulted from incorrect
permissions on localised files, or something of the like. It doesn't
take too long (<10 minutes) and is a good last resort before going to
Archive and Install.
Let me know how it goes.
- supermacman-ga
|
