Shop Nav has hijacked my computer and I can't use Google without it
forcing my browser to go from google to shop nav.  How do I get this
software off my machine?

Dear ideas2423-ga;

Thank you for allowing me an opportunity to answer your interesting question.

Go to their site and download the removal tool (bottom right). 

SHOP NAV
http://srng.net/

Or use this link directly:
http://www.shopnav.com/shopnav/files/downloads/unspnv.exe

From what I gather from reading other peoples? complaints, this method
seems to do the trick.

RESELLER RATINGS
http://www.resellerratings.com/forum/t66799.html

Alternatively, some have reported that the program HIJACK THIS did the
trick for them (there are often more than one method of removing these
types of things). You can download it here, about mid-way down the
page:

MERIJN
http://www.merijn.org/downloads.html

You may need to reset your home page after removing the nasty critter
and if you don?t know how to do that you may find this helpful:

(assuming you are using Internet Explorer)

Go to TOOLS

Then to INTERNET OPTIONS

Where it says HOME PAGE, change the url of your homepage to whatever
you want it to be when you click your browser?s HOME button.


I hope you find that my research exceeds your expectations. If you
have any questions about my research please post a clarification
request prior to rating the answer. Otherwise I welcome your rating
and your final comments and I look forward to working with you again
in the near future. Thank you for bringing your question to us.

Best regards;
Tutuzdad-ga ? Google Answers Researcher



INFORMATION SOURCES

Defined above


SEARCH STRATEGY


SEARCH ENGINE USED:

Google ://www.google.com


SEARCH TERMS USED:

?SHOP NAV? REMOVAL

Adaware or spybot should also work