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Q: Windows 98 Fatal Exception Error ( Answered 5 out of 5 stars,   0 Comments )
Question  
Subject: Windows 98 Fatal Exception Error
Category: Computers > Operating Systems
Asked by: jester13-ga
List Price: $5.00
Posted: 10 Feb 2004 08:04 PST
Expires: 11 Mar 2004 08:04 PST
Question ID: 305381
What is a Fatal Exception 0028:BFF98DAE error in Windows 98se O/S?

Request for Question Clarification by politicalguru-ga on 10 Feb 2004 08:47 PST
Dear Jester, 

Is Corel CD Creator 2.0 installed on your computer?

Clarification of Question by jester13-ga on 10 Feb 2004 11:05 PST
Political Guru,

Nope. It did have MS Office XP on it, Quick Payroll, Servant Keeper,
and a bunch of unused programs that took up space.

Jester
Answer  
Subject: Re: Windows 98 Fatal Exception Error
Answered By: bookface-ga on 10 Feb 2004 15:16 PST
Rated:5 out of 5 stars
 
jester, I hope this solves your problem.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;189655

****************************quote***********************************
RESOLUTION
WARNING: Using Registry Editor incorrectly can cause serious problems
that may require you to reinstall your operating system. Microsoft
cannot guarantee that problems resulting from the incorrect use of
Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing
Keys And Values" Help topic in Registry Editor (Regedit.exe) or the
"Add and Delete Information in the Registry" and "Edit Registry Data"
Help topics in Regedt32.exe. Note that you should back up the registry
before you edit it.

To resolve this issue, disable the Symantec Symevnt.386 file. To do
so, follow these steps:

1. Use Registry Editor to delete the following registry key, if it exists: 

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\SymEvnt 
2. Click Start, click Run, type sysedit, and then click OK. 
3. On the Window menu, click System.ini. 
4. On the Search menu, click Find. 
5. In the Find box, type symevnt.386, and then press ENTER. 
6. Place a semicolon (;) at the beginning of the line that contains "symevnt.386." 
7. On the File menu, click Save, and then click Exit on the File menu. 
8. Restart your computer. 
9. After Setup has finished successfully, reinstall the Symantec
program. If the problem continues to occur, contact Symantec for
additional information.
****************************quote***********************************

Search strategy:
http://groups.google.com/groups?&q=Fatal+Exception+0028%3ABFF98DAE

Google! Groups often provides better answers to technical support
questions than general Google searches do. Chances are if you have a
question about something going wrong in Windows, it's happened to
someone else before, and there's a good chance that it's been asked
before. If you're lucky enough to find an answer there as well, it can
be a tremendous timesaver.

However, in this case, it merely confirmed the use of the more archaic
resource, the Microsoft Knowledgebase, which contains many errors and
is a good place to go to if you actually have an error code or a
specific MS-product bug:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;kbhowto

Thanks for your question, and thanks for choosing Google! Answers.

-- bookface-ga
jester13-ga rated this answer:5 out of 5 stars and gave an additional tip of: $5.00
Excellent. I appreciate the time Google Answers saved me. The answer
itself was right on and resolved the issue. Thank you.

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