Can you help me determine the cause of this (incessant) crash of my XP
operating system?  Below is the error code that's being generated. 
Microsoft's website offers no help, indicating only that it's an
"error caused by a device driver."  I have all the most recent updates
for XP, and for my computer (a Dell Latitude D800).

BCCode : 4e     BCP1 : 00000002     BCP2 : 0003C1FD     BCP3 : 0003FFAD     
BCP4 : 00004200     OSVer : 5_1_2600     SP : 1_0     Product : 768_1

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Request for Question Clarification by livioflores-ga on 18 Feb 2004 20:20 PST

Can you give us a better description of the crash, such when it
happens and more details about the error message?

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Clarification of Question by mtbeneke-ga on 18 Feb 2004 22:43 PST

Hi, Livioflores --

There's really not any rhyme or reason to it.  All the sudden, the
machine will seize (I can be doing lots of different things).  I
sometimes get a blue screen with an IRQL error.  Sometimes I don't. 
Either way, I get the error message I've already provided.

Thanks for your help.

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Request for Question Clarification by feilong-ga on 18 Feb 2004 23:09 PST

Did the error started after you upgraded any program? Did it started
after you added another component? Check first if any of the attached
system components (RAM, video, sound, lan, modem card, etc.) is
failing or loose.

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Request for Question Clarification by hummer-ga on 19 Feb 2004 13:48 PST

Hi mtbeneke,

Here are some things to try if you haven't already (in no particular order):

1) Driver Verifier Windows XP:
http://www.osr.com/ddk/ddtools/dv_5w1f.htm

2) Error Message: The System Has Recovered from a Serious Problem:
"To resolve this issue, verify that each device in your computer uses
a driver that is compatible with Windows XP."
http://support.microsoft.com/?kbid=316424

3) How to Perform a Clean Boot in Windows XP
Clean-boot troubleshooting is designed to isolate a performance problem.
http://support.microsoft.com/?kbid=316434

4) How to Gather Information After a Memory Dump in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;314084

5) Go to C:\WINDOWS\Minidump and delete everything listed in the right
pane (.dmp files).
http://groups.google.ca/groups?hl=en&lr=&ie=UTF-8&oe=UTF-8&threadm=002401c2e217%24c802ff40%243401280a%40phx.gbl&rnum=9&prev=/groups%3Fnum%3D100%26hl%3Den%26ie%3DUTF-8%26oe%3DUTF-8%26q%3D%2B%2522%2B768_1%2522%2Bdevice%2Bdriver%26meta%3D%26sa%3DN%26tab%3Dwg

6) "Some other resources on the web indicate that this specific reference
may be associated with nVidia video cards and certain motherboards
that use VIA chipsets.   One reference advised rolling back to a 30
series nVidia driver to resolve the issue."
http://groups.google.ca/groups?hl=en&lr=&ie=UTF-8&oe=UTF-8&threadm=045301c34b2f%24d3c3da80%24a501280a%40phx.gbl&rnum=5&prev=/groups%3Fnum%3D100%26hl%3Den%26ie%3DUTF-8%26oe%3DUTF-8%26q%3D%2B%2522%2B768_1%2522%2Bdevice%2Bdriver%26meta%3D%26sa%3DN%26tab%3Dwg

Good luck!
hummer

Assuming that your computer hasn't booted into windows since the
crash, try the following to roll back your settings:
=============================================================
-Start your computer.

-When you see the "Please select the operating system to start"
message, press the F8 key.

-When the Windows Advanced Options menu is displayed, use the arrow
keys to select Last Known Good Configuration (your most recent
settings that worked), and then press ENTER.

=========================
This will roll back your configuration to the last time it successfully started.

Thanks for your help.

This is a long-time problem; nothing new has been added for quite a
while.  And as I've said, I'm very conscientious about making sure I
have all the latest drivers both for the OS and for my hardware.

What I'm really looking for is someone who can interpret the error
code, which I imagine reveals the particular offending driver.

From the information you first gave:
====================================
BCCode : 4e     BCP1 : 00000002     BCP2 : 0003C1FD     BCP3 : 0003FFAD     
BCP4 : 00004200 
====================================
BBCode : 4e = The STOP Error Code, in this case is 4e
PFN_LIST_CORRUPT. This indicates that the memory management Page File
Number list is corrupted.

The next codes are parameters that relate to the STOP code. Using
these 4 paramters and a Kernel Debugger one could process the
memory.dmp file and determine where the issue lies.

It can be caused by corrupt physical RAM, or by drivers passing bad
memory descriptor lists. In my experience it has always been
bad/mismatched RAM.

HTH,
Bart.