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| Subject:
Customer Relationship Management ( CRM ) products
Category: Computers > Software Asked by: koal-ga List Price: $10.00 |
Posted:
22 Jun 2002 05:07 PDT
Expires: 29 Jun 2002 05:07 PDT Question ID: 31535 |
What are the product names of all Customer Relationship Management (CRM) Applications. What is the web site address of each of the vendors who market these applications/products. Examples: Siebel Oracle JD Edwards SAP Goldmine |
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Re: Customer Relationship Management ( CRM ) products
Answered By: rhansenne-ga on 22 Jun 2002 06:09 PDT Rated:  |
Hi, There are truly dozens and dozens of CRM and e-CRM solutions out there, but here you can find a list of links to the most prominent companies in the CRM business, with their products: PEOPLESOFT: http://www.peoplesoft.com http://www.peoplesoft.com/corp/en/products/line/crm/index.asp crm products: - PeopleSoft 8 Customer Relationship Management - CRM Portal Pack - CRM Warehouse - CTI Integration - Customer Behavior Modeling - Customer Scorecard - Enterprise Warehouse - FieldService - HelpDesk - Interaction Management - Marketing ... (more on site) SAP: http://www.sap.com crm product: MySAP CRM http://www.mysap.com/solutions/crm: ORACLE http://www.oracle.com http://www.oracle.com/applications/customermgmt/index.html crm product: Oracle CRM PIVOTAL http://www.pivotal.com crm products: - Pivotal Sales - Pivotal Sales Analytics - Pivotal Marketing - Pivotal eMarketing - Pivotal Service - Pivotal eService - Pivotal Contact Center - Pivotal eAdvisor ... (more on site) JD EDWARDS: http://www.jde.com http://www.jdedwards.com crm product: JD Edwards 5 family: - Advanced Order Configurator - Contact Center - Customer Self-Service - Field Service Management - Business Intelligence for CRM - Partner Relationship Management - Sales Force & Marketing Automation - Storefronts - CRM for Financial Services SALESFORCE: http://www.salesforce.com crm products: SalesForce Offline Edition SalesForce Enterprise Edition SalesForce Professional Edition SalesForce E-Business Suite GOLDMINE http://www.sales-software.co.uk crm product: GoldMine 5.5 SIEBEL http://www.siebel.com crm product: Siebel CRM 7 AMDOCS LTD http://www.amdocs.com crm product: Amdocs ClarifyCRM SALESLOGIX http://www.saleslogix.com crm products: - SalesLogix Sales - SalesLogix Marketing - SalesLogix Support - SalesLogix eCommerce INVENSYS: http://www.baan.com http://www.baan.com/solutions/ibaancrm crm products: iBaan for CRM ASTEA http://www.astea.com crm product: AllianceEnterprise eCRM Suite APPLIX http://www.applix.com crm product: Applix Integra BIZAUTOMATION http://www.bizautomation.com crm product: BizAumotation CRM POXEN http://www.poxen.com crm product: Poxen eCRM BXTEND: http://www.bxtend.com crm product: BMS 2.0 Other CRM solution providers: FIRSTWAVE: http://www.firstwave.net BOWSTREET: http://www.bowstreet.com CLARIFY: http://www.clarify.com ELIVE: http://www.goelive.com HYPERION: http://www.hyperion.com EWARE: http://www.eware.com ECONVERGENT: http://www.econvergent.com STEELPOINT: http://www.steelpoint.com NEOTONIC: http://www.neotonic.com PEGASYSTEMS: http://www.pegasystems.com TRIVIUM SYSTEMS: http://www.triviumsys.com SOFFRONT: http://www.soffront.com STAFFWARE: http://www.staffware.com IMA: http://www.imaedge.com SEDONA CORPORATION: http://www.sedonacorp.com INFORMATICA: http://www.informatica.com EPIPHANY: http://www.epiphany.com WINTOUCH: http://www.wintouch.com YUBE: http://www.yube.com XCHANGE: http://www.xchange.com Additional/related information: List of Helpdesk suites: http://www.crmassist.com/nav/s.asp?s=17&p=491&h1=17&h2=303&h3=491 Call Center Suites: http://www.crmassist.com/nav/s.asp?s=17&p=499&h1=17&h2=303&h3=499 Partner Relationship Management: http://www.crmassist.com/nav/s.asp?s=17&p=500&h1=17&h2=303&h3=500 Some sites on CRM: http://www.crmassist.com http://www.crmdaily.com http://www.crm-forum.com If you're having trouble chosing (which I could easily imagine), these pages could help you come to a descision: Differences Between Oracle CRM and Siebel: http://www.crmassist.com/documents/document.asp?i=1673 Choosing a CRM vendor: http://www.crmassist.com/documents/document.asp?i=1617 Choosing a CRM solution provider: http://www.cio.com/sponsors/030102wh/choosing.html Four myths about CRM: http://crm.ittoolbox.com/browse.asp?c=CRMPeerPublishing&r=%2Fpub%2FKS021901%2Ehtm Hope this helps, Kind regards, rhansenne-ga. Search terms used: CRM, ECRM, Applications, CRM Vendors |
koal-ga
rated this answer:
Wow!rhansenne-ga - this is just great - saves me so much time - now I can get on with my job ..........ta very much |
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| Subject:
Re: Customer Relationship Management ( CRM ) products
From: dahouse-ga on 22 Jun 2002 07:10 PDT |
Great job, rhansenne. The only signifigant player I see missing is Onyx Software (http://www.onyx.com). Intially, they were more of a strictly SFA (sales force automation) player, but in the last few years they have developed a terrific product that helps organizations reach that elusive "one view of the customer" goal. |
| Subject:
Re: Customer Relationship Management ( CRM ) products
From: dahouse-ga on 22 Jun 2002 07:11 PDT |
oops, I goofed on the link in the above comment. The correct link is: http://www.onyxsoftware.com/ |
| Subject:
Re: Customer Relationship Management ( CRM ) products
From: koal-ga on 23 Jun 2002 04:12 PDT |
also thanks dahouse-ga - this list of CRM vendors is really so helpful - I'm thrilled with the quality of the list and the timliness of the answers. Ta very much Koal-ga |
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