Age of Empires used to run in windows xp, after intalling a different
game it will no longer run, even after the new game was uninstalled.

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Request for Question Clarification by denco-ga on 10 Mar 2004 20:10 PST

Howdy t_lockwo-ga,

What was the second/different game that was installed?

Thanks!  denco-ga - Google Answers Researcher

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Clarification of Question by t_lockwo-ga on 10 Mar 2004 22:19 PST

Howdy denco-ga

The new game was Law and Order Dead on the Money.

Thanks

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Request for Question Clarification by livioflores-ga on 10 Mar 2004 22:22 PST

Did you tried reinstalling Age of Empires?

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Request for Question Clarification by denco-ga on 11 Mar 2004 11:02 PST

Greatly apreciate your patience with this diagnostic process, t_lockwo-ga.

Do you get any type of error message when you try to run "Age of Empires,"
such as "Invalid Page Fault in Kernel32.dll," etc.?

Also, have you updated "Age of Empires" to version 1.0c with the following
patch from Microsoft?
http://download.microsoft.com/download/aoe/Patch/1.0c/W9X/EN-US/AOEPATCH.exe

Thanks!  denco-ga

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Clarification of Question by t_lockwo-ga on 11 Mar 2004 23:50 PST

Sorry, Thanks for your patience.

No, I do not get an error.  When I try to execute the game, I is
strange, windows seems to run it in the background as I can get sound
in the background but can not see the game.  Could this new program
updated a dll or directx program that I need.  If I could completely
erase xp and reinstall that, possible that would help-I am not sure
how to format the disk (I do not know how to Fdisk in XP).

Thanks

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Clarification of Question by t_lockwo-ga on 12 Mar 2004 00:08 PST

denco_Thanks, the microsoft patch seems to be working, I will let you
know in 24hrs, thanks for the help.

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Request for Question Clarification by denco-ga on 22 Mar 2004 20:40 PST

Howdy t_lockwo-ga,

Did the Microsoft patch fix the problem?  Thanks!

Looking Forward, denco-ga - Google Answers Researcher

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Clarification of Question by t_lockwo-ga on 28 Mar 2004 16:24 PST

Howdy denco-ga,

The patch worked, thanks for the help!

t_lockwo

Howdy t_lockwo-ga,

Glad we found a fix to your problem.

Lots of times when a program stops working, it is because a needed file
got replaced or some settings got changed.  Unfortunately, even when the
program that did the damage is removed, the replaced file or changed
settings sometimes doesn't get restored.

Sometimes, an update of a program will restore those missing files or
update the settings, and since Microsoft had an update, it was worth
trying to see if it would fix the problem.  The "Age of Empires" update
page is here:
http://www.microsoft.com/downloads/details.aspx?familyid=21eb4603-7daa-455c-943c-e5775ceb3c59

"Microsoft Age of Empires Update 1.0c is an upgrade of Age of Empires 1.0
that includes the 1.0a and 1.0b patches ..."

The actual patch can be downloaded here.
http://download.microsoft.com/download/aoe/Patch/1.0c/W9X/EN-US/AOEPATCH.exe

If you need any clarification, feel free to ask.


Search Strategy:

Went to the Microsoft web site and checked for updates to "Age of Empires."
http://www.microsoft.com/

Looking Forward, denco-ga - Google Answers Researcher

Excellent response time and helpfull information.  I will use this
service in the future.

Thanks for the 5 star rating, kind comments and nice tip, t_lockwo-ga.

Looking Forward, denco-ga - Google Answers Researcher

thnx for the info.  Great answer.

Appreciate the kind ocmmnet ragid-ga.

Looking Forward, denco-ga - Google Answers Researcher