I want to obtain this article or study.  Please obtain it and send it to me.  

A Multimethod Approach for Creating New Business Models: The General
Motors OnStar Project
Vince Barabba, Chet Huber, Fred Cooke, Nick Pudar, Jim Smith and Mark Paich 
Interfaces | Volume: 32 | Issue: 1 | Pps: 20 - 34
Publisher: INFORMS

http://www.extenza-eps.com/extenza/contentviewing/search.do

Dear gordonc,

You can download the full original article including all illustrations
as a PDF file (Adobe Reader needed) by clicking this link:

http://www.csun.edu/~hcmgt004/GMDSS.pdf

Source:
California State University - Website of Abe Feinberg, Professor,
Systems and Operations Management Dept.
http://www.csun.edu/~hcmgt004/

Search terms used:
"Multimethod Approach for Creating New"
://www.google.de/search?q=%22Multimethod+Approach+for+Creating+New%22&hl=de&lr=&ie=UTF-8&oe=UTF-8&newwindow=1&start=0&sa=N

Hope this helps!
Regards,
Scriptor

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Request for Answer Clarification by gordonc-ga on 22 Mar 2004 14:20 PST

I've tried this before posting my question and unfortunately it does
not work.  For example, when I try to save it on my hard drive, it
will not allow me to actually save it.  I can print it, but I want to
save it electronically.

I hope you can find a solution, otherwise, my question has not been answered.  

Thank you!

---

Clarification of Answer by scriptor-ga on 22 Mar 2004 14:38 PST

Dear gordonc,

This is extremely strange. I successfully managed to save the file on
my hard disk and I can open it at will.

Have you already tried the following:
- RIGHT-click the link once, so you get a context menu
- choose "Save target as" from that menu
- Save the file on your hard disk

Please let me know if this works for you!
Scriptor

I was able to save a copy of the document to my hard drive by doing a
"right click/save as."

Howdy gordonc-ga,

If you use Internet Explorer, do a "right click" on the link provided by
scriptor-ga and then select "Save Target As..." from that menu.  A "File
Download" menu should appear, and you should be able to save the file on
your hard drive.

If you use Mozilla you can do a "right click" and select "Save Link Target
As..." for the same results.

If you have the latest Adobe Acrobat Reader (Adobe® Reader® 6.0) it has a
"Save a Copy" button in the upper left hand menu.  If you need to get that
version, you can download it free from the Adobe website.
http://www.adobe.com/products/acrobat/readstep2.html

Hope this adds to scriptor-ga's excellent work.

Looking Forward, denco-ga - Google Answers Researcher

Yes that did work for me.

Thank you!