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Q: connecting to the internet using a bluetooth enabled phone as a modem. ( Answered 5 out of 5 stars,   6 Comments )
Question  
Subject: connecting to the internet using a bluetooth enabled phone as a modem.
Category: Miscellaneous
Asked by: dovidl-ga
List Price: $20.00
Posted: 26 Mar 2004 04:52 PST
Expires: 25 Apr 2004 05:52 PDT
Question ID: 320698
I have a HP iPAQ h2215 Pocket PC and a sony ericsson t616 phone and I
am trying to use the phone as a modem using bluetoth.  I've had a lot
of trouble.  Here are some details:
*The devices are paired and the bluetooth connection between them works.
*I have a cingular plan with 5mb data transfer for internet.
*the phone itself has no problem getting on the internet.
*When I try to connect through the PDA, the phone says "connecting"
for a while and then says "GPRS request rejected."
* I've already followed the direction on:
http://geekzone.co.nz/content.asp?contentid=1477 and it still doesn't
work.

I've spent a lot of time on the phone with tech support form cingular,
sony ericsson, and HP and no one knows how the whole thing fits
together.

Request for Question Clarification by aht-ga on 28 Mar 2004 02:37 PST
Can you clarify whether you have the Wireless Internet package (which
allows you to 'surf' on your cell phone), or the Data Connect package
(which allows you to use your phone as a modem)? Only the latter can
be used in the way you describe, but I thought I'd check first with
you anyway.

Thanks,

aht-ga
Google Answers Researcher

Clarification of Question by dovidl-ga on 28 Mar 2004 04:17 PST
I have a package that let's me surf on my phone.  What's the data
connect package, and what exactly does it do that isn't already
happening?  I came across this data connect thing before, but it
looked like it cost $40 and it looked like it was for a laptop. 
Anyhow, if I can get this all solved quickly I'd appreciate it. 
Thanks for the help.

Clarification of Question by dovidl-ga on 28 Mar 2004 04:25 PST
I just cjecked cingular.com, and it looks like my phone doesn't
support data connect.  What about the dude who wrote the comment about
his at&t plan?


http://www.cingular.com/business/data_connect_phones

Clarification of Question by dovidl-ga on 28 Mar 2004 04:36 PST
arggh.  I just looked at the brochure I got at best buy when I was
buying my phone and plan and I see the data connect thong right there!
 Why didn't the guy at best buy tell me that when I said "I need a
phone/plan that let's me use my phone as a mosem for my PDA?"  Why
didn't cingular customer support tell me this when I spent hours on
the phone with them?  Why did they tell me I have everything I need
from their end, so they can't help me anymore?!

Ok.  Anyhow, if this is the final piece of the puzzle, maybe you can
help me figure out exactly what I need to purchase and where I should
get it.
Answer  
Subject: Re: connecting to the internet using a bluetooth enabled phone as a modem.
Answered By: aht-ga on 28 Mar 2004 11:51 PST
Rated:5 out of 5 stars
 
dovidl-ga:

The difference between the Wireless Internet package(s) and the Data
Connect package is that the Wireless Internet package allows you to
use your t616's built-in browser to access compatible webpages on the
Internet, while the Data Connect package would allow you to use your
t616 as a modem for a laptop or PDA. With the Wireless Internet
Express service that you currently use with your phone, WAP/WML
requests are sent from your browser to a WAP gateway located in
Cingular's network; this gateway, in turn, accesses the web page that
you are requesting, strips it down to a WAP/WML presentable format,
then sends it to your phone. This stripping exercise is usually based
on your phone's capabilities as determined by the network servers and
the MIME header support types that your browser transmits; it helps to
keep your MB quota consumption at a minimum.

The package that you need is the Data Connect package, as you indicate
you wish to use the t616 as a modem for your HP iPAQ h2215. With this
package, your modem will present itself as a modem device through IRDA
and Bluetooth to any compatible device in the area. When it receives a
request (through IRDA or Bluetooth) to broker a data connection, it
will contact your service provider's network and request that a data
session (using General Packet Radio Service, GPRS) be opened. During
such a session, the phone simply relays data requests that it receives
from your device(s) to the network, which in turn routes the request
through the Internet to its ultimate destination (and vice versa). The
symptom that you describe, ie. the error message "GPRS request
rejected", implies that you either do not have the Data Connect
package in your subscription, or that it is not set up properly on the
network servers.

The Data Connect service that you will need can be added onto your
existing voice plan. The pricing is described in the bottom section of
this webpage:

Cingular Wireless - Data Connect Pricing
http://www.cingular.com/business/data_connect_rate

(see Data Connect Add-on Feature pricing section)

Please note that this is over and above the Wireless Internet Express
portion of your existing subscription, so at a minimum you will have
to pay an additional $6.99/mo. (for a 1 MB quota, $0.01/kB overage
charge).

It is a bit of a concern that the Cingular customer support folks did
not review this with you when you called them, but there is a
possibility that they just aren't familiar with the data plans and
using cell phones as data modems. However, to add the Data Connect
feature to your phone, you will need to contact Cingular's customer
service to request that they modify your account to include it. Before
you do so, please confirm that GPRS service is indeed available in
your area by looking at the GPRS coverage maps here:

http://www.cingular.com/beyond_voice/wi_availability

- http://www.cingular.com/download/GPRS_coverage_leg.pdf
- http://www.cingular.com/download/GPRS_coverage_410.pdf

Of course, the better way to confirm that you are in a coverage area
is simply to look for the GPRS indicator on your phone's screen. If it
is there, you are in a GPRS coverage zone.

According to this webpage:

http://www.cingular.com/business/data_connect_req

The Data Connect Kit should include a USB cable compatible with your
phone, and software for a PC to recognize the t616 as a USB modem. If
you do not intend to use your modem with a PC/laptop, you should be
able to avoid buying the Kit.

Finally, in case you run into a less-than-knowledgable rep (and given
turnover rates in the wireless industry's customer service groups,
it's more the rule than the exception), here is a discussion thread on
Howard Forums (*THE* place to find info online for cell phone related
issues... if you can understand what most of the users are saying,
that is!) where the necessary feature codes are mentioned:

http://www.howardforums.com/showthread.php?postid=2328294

(scroll down to post by user 'selah', subject 'Hooray!')

-----

"...3 codes are actually needed.

provision GPRS (WIXP)
data connect (WIXD) ...and
data volume detailed billing (WXB).

I guess data connect (WIXD) has taken the place of (WIXC), and it
explains why my features said
WIX EXTENDED INTERNET $0.00 
WIX DATA CONNECT $0.00 
WRLSS INTRNT XPRS PAY PER USE $0.00

She noted that my account didn't have the detailed billing (which is
why I never knew what you were talking about with the different
minutes). She added that, checked to make sure I was registered on
mywirelesswindow and everything kicked in!"

------

In any case, you may wish to use Cingular's business solutions contact
form to send in your request, as there is a higher likelihood that a
representative familiar with their business data services will handle
your request this way. The contact form is located at:

http://www.cingular.com/business/contact_us

Good luck with this! Please let me know using the "Request
Clarification" button above if any part of this Answer is unclear,
prior to rating and accepting it.

Thanks,

aht-ga
Google Answers Researcher

Request for Answer Clarification by dovidl-ga on 29 Mar 2004 16:33 PST
I spoke to cingular and they insist that I have all the services
needed from their end.  They said the only problem is that I have to
use their software which I have to purchase at one of their stores. 
Does that sound right?

Clarification of Answer by aht-ga on 29 Mar 2004 18:00 PST
It seems that they may be thinking that when you say HP iPAQ 2215,
that you are referring to a laptop. And it is quite possible that when
you tell them that it is a PDA, they still think you are referring to
a laptop. That may explain why they insist you need their software.
However, as their software is basically a set of drivers and a wizard
to set up another Network Connection, it should not be necessary even
if you are using a laptop. The drivers can be found online.

One thing that I neglected to confirm with you is that you have
already been to the http://www.mywirelesswindow.com website and
created a user acount there. That is the Cingular website for
configuring your wireless web settings (when surfing through your
phone's built-in browser). If you have, then please take a look at the
following page:

http://www.howardforums.com/showthread.php?s=&threadid=191704

In particular, scroll down to the posts by user 'breaux124', and make
sure that your phone settings match those described there.

Please let me know if this helps. 

Regards,

aht-ga
Google Answers Researcher
dovidl-ga rated this answer:5 out of 5 stars
It worked.  It's amazing: all the specialized information you'll ever
need really is on the internet-you just have to know how to find it.

Comments  
Subject: Re: connecting to the internet using a bluetooth enabled phone as a modem.
From: mezz-ga on 26 Mar 2004 10:09 PST
 
I have a similar setup with a t616/hp2215, but with ATT. maybe the ATT
directions would help? check them out:

AT&T Setup of Sony Ericsson T616 to Pocket PC 2003 using Bluetooth for GPRS

Prerequisite

Sony Ericsson T616 handset purchased through AT&T Wireless.

Pocket PC 2003 with built-in Bluetooth capabilities

 

Setting up the handset

1.    On the handset, press the joystick to get to the icon main menu.

2.    Scroll to Connect and press Select.

3.    Scroll to Bluetooth and press Select.

4.    Scroll to Turn On and press Select.

5.    Scroll to Options and press Select.

6.   Scroll to Visibility and press Select.

7.    Scroll to Show Phone and press Select.

 

Setting up the connection

1.    On the PDA tap the Bluetooth icon in the lower right hand
corner.  Tap Turn On, then tap Bluetooth Manager.

2.    Tap New, then tap Connect.

3.    Scroll to Connect to the Internet and tap it, then tap Next.

4.    Tap to select Connect via dial-up, and tap Next.

5.    Tap Choose a device.

6.    Tap the Sony Ericsson T616

7.    The PDA will then attempt to discover the handset

8.    Type AT&T GPRS for the Connection name, and then tap Finish.

9.    Tap New Connection, and then tap OK .

10.   Type AT&T GPRS for the Connection Name , and type *99# for the
Phone number, and then tap OK .

11.   On the handset you will be prompted for a Passkey , enter it and
press the OK button.

12.   On the PDA type in the same Passkey, and then tap OK.

 

Making the connection

1.    On the PDA when the Network Log On box comes up, ensure that the
User name,Password and Domain fields are left blank. Tap OK.

You will now be connected to the AT&T Wireless GPRS service.

ATT and Cingular just merged, so it is likely that they use similar
protocols. good luck
Subject: Re: connecting to the internet using a bluetooth enabled phone as a modem.
From: dovidl-ga on 28 Mar 2004 02:24 PST
 
Thanks for the info, but I tried it exactly as you said and it still
gives me the "GPRS reguest rejected" message.  But I'm Happy to see
that it's not a hardware problem.
Subject: Re: connecting to the internet using a bluetooth enabled phone as a modem.
From: ncoig-ga on 29 Apr 2004 22:28 PDT
 
My $.02:

1:
The number I dial is "*99***1#"
Login: WAP@CINGULARGPRS.COM
Password: CINGULAR1

2:
I didn't have to subscribe to an extra plan, and I doubt you do,
either, even though they have those plans there.

3:
Even the "data specialists" at Cingular, are, by and large, well,
"undertrained".  I kept being told I needed this special software.  I
pressed on to get a supervisor, and fixed the problem in 5 minutes. 
Don't let yourself be snowed or bullied by the sub-par support team.
Subject: Re: connecting to the internet using a bluetooth enabled phone as a modem.
From: scoobyworld1-ga on 19 Jul 2004 21:56 PDT
 
I didn't have to subscribe to an extra plan, and I doubt you do,
either, even though they have those plans there.
Even the "data specialists" at Cingular, are, by and large, well,
"undertrained".  I kept being told I needed this special software.  I
pressed on to get a supervisor, and fixed the problem in 5 minutes. 
Don't let yourself be snowed or bullied by the sub-par support team.

This work on my NOKIA 3560 and HP 22145

1:
Now, for your iPaq configuration. Make sure the Bluetooth stack is
active. From the Today screen tap the wireless icon in the bottom
right and select Bluetooth Manager
2:
First dial *99***1# from you cellphone and then press send (Like
making a phone call)the you will get a requesting, then after that is
gonna say Not Requesting.
3:
Now, for your iPaq configuration. Make sure the Bluetooth stack is
active. From the Today screen tap the wireless icon in the bottom
right and select Bluetooth Manager
4:
Now tap the New menu and select Connect
5:
Select the option Connect to the Internet and tap Next
6:
Select the radio button Connect via a dial up device... and tap Next
7:
On this dialog just tap the Device box, to start a search.
8:
Tap the icon corresponding to the mobile phone:
9:To make it an easy to access connection accept the option to create
a shortcut. Shortcuts are visible on the first dialog of your
Bluetooth Manager. Tap Finish.
10:
In the next dialog you'll be able to select an existing connection (if
you already have any) or create a new one. We'll create a new one
here:
11:
Phone Number *99***1#"
12:
Enter whatever passkey on your mobile phone:
13:
Enter the same passkey on HP 2215
14:
Login: WAP@CINGULARGPRS.COM
Password: CINGULAR1
Subject: Re: connecting to the internet using a bluetooth enabled phone as a modem.
From: scoobyworld1-ga on 19 Jul 2004 21:58 PDT
 
I MEAN NOKIA 3650!!!!!!!!!!!!!!!!!1
Subject: Re: connecting to the internet using a bluetooth enabled phone as a modem.
From: scoobyworld1-ga on 19 Jul 2004 21:58 PDT
 
I MEAN NOKIA 3650!!!!!!!!!!!!!!!!!!

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