The recent release of the A&E DVD documentary, Victory at Sea,
received great reviews on its video track, but poor reviews on its
audio track.  Apparently the audio track has the music recorded at one
audio level and the narration at another making it extremely difficult
to reach a balance where you can hear both comfortably at any volume
level.  One reviewer has suggested we wait for the re-release.  My
question is: Are there any plans of A&E, or anyone else for that matter, to
re-release the DVD (Victory at Sea) with an improved/corrected audio
track?

Hello again, Batperson GA

I believe my answer for you will make you very happy. I got a return
phone call back from A & E customer service just a minute ago, and
they told me that they did have a "quality control" issue with the
Victory at Sea DVD and that it had been corrected as of October 16th,
2003. They said that can not gaurentee 100%crystal clear audio, as
some of the audio in this film is vintage or historical, but that if
you were to get one of the DVD's somehow that had the badly mastered
audio and narration tracks, that they would be more than happy to
exchange it for the one that was released with the audio "fixed" or
let you return it

I found this out by doing a google search for " A & E Home Video "

://www.google.com/search?hl=en&ie=UTF-8&oe=UTF-8&q=a%20and%20e%20home%20video&btnG=Google+Search

I went down the page till I found the link to the store and clicked upon it.

http://store.aetv.com/html/home/index.jhtml

I called the customer service # for the store 1-888-423-1212 and asked
them about it. The representitive put me on hold for about 5 minutes
and came back with the answer I just gave you.

So, you should be fine getting a good version after it's been re
released since October. You could also maybe check www.amazon.com and
www.ebay.com as well for a copy that may be less expensive. Ebay will
let you ask the seller a question before you bid, so you could find
out about the audio and Amazon has a return/exchange policy as well,
so maybe you could save a little money that way to as well.

http://www.amazon.com/exec/obidos/ASIN/B0000AQS3X/qid%3D1080851493/sr%3D11-1/ref%3Dsr%5F11%5F1/002-6869238-0371253
For Victory at Sea on Amazon

http://search.ebay.com/search/search.dll?cgiurl=http%3A%2F%2Fcgi.ebay.com%2Fws%2F&krd=1&from=R8&MfcISAPICommand=GetResult&ht=1&SortProperty=MetaEndSort&query=victory+at+sea+dvd
For Victory at Sea on Ebay

Glad we could find out that they do in fact make a copy of the DVD
that has better audio. Thank for using Google Answers

Nenna-GA

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Clarification of Answer by nenna-ga on 08 Apr 2004 12:04 PDT

Hello batperson,

Just wanted to say thank you from all of here at Google Answers for
the nice comment about our service. I personally would like to thank
you for the tip. I'm glad you were pleased with my research and the
service we all provide. feel free to come back and pick our brains
anytime.

Nenna-GA

Researcher nenna-ga did a great job in getting the answer to my
question. Quite pleased with the quick response and quality of the
research.

Hello there,
I have contacted A and E directly and am awaiting a email or phone
call back about if they are planning a re-release of Victory at Sea
because of the audio. If someone else gets this information about this
DVD to you before I do, great, however, I did want to let you know a
researcher was working on it.

Nenna GA