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Subject:
Banks that allow Debit Cards to work as Credit Cards - is this proper business?
Category: Business and Money > Accounting Asked by: swali-ga List Price: $15.00 |
Posted:
01 Apr 2004 00:50 PST
Expires: 01 May 2004 01:50 PDT Question ID: 323419 |
I am interested in learning about the process through which Debit Cards, Banks and Merchants operate. Is there a known error in the transaction flow, that causes users to make purchases with debit cards that have no cash? In a few months, I have racked up bills in excess of $200 in Non Sufficient Fees (NSF) as a result of using a debit card to make purchases when the card had no cash available. I was surprised to learn this is possible - despite not having cash to cover transactions, my bank allowed my debit card purchases to go through, essentially allowing payment on an item when I don't have the money to cover for it (acting like a credit-card). However, everytime this happened, the bank charged me a Non Sufficient Fee of $30. I am of the opinion that my bank should not let me make debit card purchases if I do not have the cash, however for some "technical" reason; I suppose this happens all the time. I am in the process of writing a formal complaint to the bank requesting my NSF fees re-paid, since a debit card should only allow me to make purchases on items that do not exceed the value on the card. I am especially interested in learning about the possiblity of this technical problem being as a result of something called 'posting transactions' apparently it is possible for me to buy an item today, that will not post into my account for a few days. Effectively setting up a situation where I can overspend, with money that I think I have (since the posting has not been effected). What is the probability that such an "oversight" is an intentional bug, that allows people to spend cash, when they don't really have none, so the bank can make cash form charging Non Sufficient Fees? |
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There is no answer at this time. |
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Subject:
Re: Banks that allow Debit Cards to work as Credit Cards - is this proper business?
From: probonopublico-ga on 01 Apr 2004 01:46 PST |
If you use your Debit Card in a store, for example, those transactions are not processed immediately but are batched together and (typically) processed during the night. It is inevitable that most transactions will hit your account at some later time but it is your responsibility to make sure that the funds or a facility is in place. If not, then the bank is going to hit you with penalties. |
Subject:
Re: Banks that allow Debit Cards to work as Credit Cards - is this proper busine
From: hlabadie-ga on 01 Apr 2004 05:53 PST |
There are two types of Debit card transactions, Debit and Credit. Usually, one is asked at the time of payment if the transaction is "Debit or credit?" If the transaction is Debit, the customer must enter a PIN number, and the money is deducted immediately from the account. If the transaction is Credit, the customer is required to sign a receipt, and the transaction is processed as if it were a credit card purchase and is is not immediately deducted from the account. Thus, in the latter instance, purchases can accumulate before being processed, resulting in an overdraft. Here is the explanation from one issuer: SECU Debit Card FAQs http://www.secu.org/faqs/debitcardfaq.htm "What does it mean when I use my Debit Card and the clerk asks "debit or credit?" There are two types of Debit Card transactions: debit (PIN) and credit (signature). When paying for a purchase, the clerk will ask "debit or credit?" When you reply "debit" to the clerk, it becomes a PIN transaction. You are required to enter your Personal Identification Number (PIN) after the card has been swiped through a point of sale terminal. With PIN transactions, funds are withdrawn from your Checking Account immediately at the time of the transaction. When you reply "credit" to the clerk, it becomes a signature transaction. Signature transactions do not require your PIN but you do sign a slip to accept the transaction. With signature transactions, funds are held in your Checking Account at the time of purchase until the transactions post to your account in one to three days." Here are the recommendations of the state of New York (USA) regarding overdrafts on debit cards: Best Practices for Issuers of Debit Cards http://www.banking.state.ny.us/il011220.htm "Debit card "overdraft" If an account is overdrawn, it is not reasonable for a bank to honor the debit card transaction while at the same time assessing a fee for the "overdraft", without prior notice of the fee to the consumer. Whether or not the customer has an overdraft feature on the underlying checking account, any "overdraft" feature on the debit card should be optional, and the terms thereof should be clearly and conspicuously spelled out in the customer agreement. At the time a deposit account is opened, or by a subsequent mailing offering this feature, customers should be given a clear choice to either accept or decline. Finally, for those accepting an "overdraft" feature, fees should be reasonable." hlabadie-ga |
Subject:
Re: Banks that allow Debit Cards to work as Credit Cards - is this proper business?
From: neilzero-ga on 01 Apr 2004 06:53 PST |
You should tell your location and the name of the bank as details vary a little from bank to bank and with the locaction. The date you started your debit card may also help as you may be under old rules rather than new ones. I think you are correct, most banks look for ways to collect more penelties, however if they value your accout, they may make a partial refund of the penilties they have charged to your account. A believable excuse may be helpful. There is a slight chance they will cancel your debit card if you make serious waves. Typically banks expect you to keep a close check on your balance. My wife up dates our balance several times per week via the computerized teller we reach by telephone. I believe this can also be done by computer with most banks in Florida, USA Neil |
Subject:
Re: Banks that allow Debit Cards to work as Credit Cards - is this proper business?
From: probonopublico-ga on 01 Apr 2004 07:15 PST |
Interesting Comment, hlabadie ... Evidently, practices (like spelling!) vary in different places: Here in the UK, we presently only use PINs at the ATMS, although moves are afoot to introduce them at point-of-sale. In France, they've used Smart Cards for ages with PINS but without signatures throughout. PB |
Subject:
Re: Banks that allow Debit Cards to work as Credit Cards - is this proper business?
From: swali-ga on 03 Apr 2004 09:32 PST |
hlabadie-ga The link you provided http://www.banking.state.ny.us/il011220.htm refers to situations like mine and possibly many other people who have been affected. My bank has never made it clear to me (something I have verified with them several times) that they allow me to make debit card purchases when I do not have the balance to cover and then charge me for the "convenience" I hope by referring them to this link it will help. I am very grateful for the response. Everyone else, I am of the opinion that unless the bank makes it clear (in writing, through a policy pamphlet) that they offer you the convenience of making overdrafts at a fee with debit card purchases - they should not charge you the overdraft fee. |
Subject:
Re: Banks that allow Debit Cards to work as Credit Cards - is this proper busine
From: hlabadie-ga on 03 Apr 2004 09:41 PST |
Glad to have been helpful. There is always the option of moving your account to another bank that does disclose its policies in clear language. Good luck. hlabadie-ga |
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