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Subject:
Software problem
Category: Computers Asked by: paddy61-ga List Price: $2.00 |
Posted:
04 Apr 2004 16:36 PDT
Expires: 04 May 2004 16:36 PDT Question ID: 325153 |
trying to load lotus organizer from smartsuite milennium CD, get message toolkit +7581 overflow loading stops. How can I resolve? |
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There is no answer at this time. |
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Subject:
Re: Software problem
From: corwin02-ga on 05 Apr 2004 19:19 PDT |
usually errors of this type this indicate a conflict with your Anti Virus program , disable your AV program , Install Lotus , activate your AV again |
Subject:
Re: Software problem
From: paddy61-ga on 06 Apr 2004 06:50 PDT |
Thanks for the comment, disabled both AV and Firewall, tried to reload smartsuite still same problem? |
Subject:
Re: Software problem
From: corwin02-ga on 06 Apr 2004 07:49 PDT |
Bit at a loss here , What OS are you using and do you have enough rights (like administrator rights ?) also how old is the software you are trying to install compared to your OS (it might be necessary to install it in compatibility mode if for example you try to install a win 95/98 program on a XP box) |
Subject:
Re: Software problem
From: paddy61-ga on 06 Apr 2004 11:13 PDT |
I am using Windows 98 Second Edition. Software is Lotus Millennium Smartsuite, I have never registered it with Lotus/IBM. using only on home PC in UK. WordPro already loaded sometime ago, but I would now like to install organiser, but it stops because of the toolkit message. |
Subject:
Re: Software problem
From: corwin02-ga on 07 Apr 2004 07:01 PDT |
The only references I can find about this error point to an Antivirus problem and suggest de-installing the AV software before installing organizer, I am sorry that I can't help you any further here |
Subject:
Re: Software problem
From: paddy61-ga on 09 Apr 2004 07:44 PDT |
Thank you for your time and effort, much appreciated. At an early opportunity I will delete AV try loading smartsuite ad then reinstall AV. |
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