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Q: sony vaio laptop model PCG-8C3L won ‘t start ( Answered 5 out of 5 stars,   0 Comments )
Question  
Subject: sony vaio laptop model PCG-8C3L won ‘t start
Category: Computers > Hardware
Asked by: sherpaj-ga
List Price: $5.00
Posted: 06 Apr 2004 14:03 PDT
Expires: 06 May 2004 14:03 PDT
Question ID: 326213
sony vaio laptop model PCG-8C3L won ?t start


I have a sony vaio laptop model PCG-8C3L

When I start it up, the screen never comes on, you don?t hear
anything, but you can open cd tray by pressing the button on it.

Is there anything I can try before sending it to the shop.

thanx
Answer  
Subject: Re: sony vaio laptop model PCG-8C3L won ‘t start
Answered By: hibiscus-ga on 06 Apr 2004 23:45 PDT
Rated:5 out of 5 stars
 
Hi sherpaj, 

It's impossible to give you any definitive answer (sort of like
diagnosing a car that won't start, it could be the engine, could be
the ignition switch, the distributor...) but the same sort of problem
has been reported by other people with Vaio laptops.  It seems that
the most common source of the problem is, oddly enough, the RAM.  If
you feel comfortable doing this yourself, open up the cover for the
RAM slots (usually on the base) and remove the chip in slot 2 (if
there is one).  If you don't feel technically adept enough to do this
you might ask a computer-savvy friend.  A lot of people have reported
that this solves the problem.

If that does indeed fix it you may want to try reseating the memory in
slot two in case there's just been a bad contact.  It appears that
this sometimes happens, though more often it just never works.  It's a
design flaw that has affected various Sony models as far as I can
tell.

Of course, the issue then is that you have removed half your RAM. 
This means that, if the slot is bad, you will need to buy a
replacement RAM chip for slot one that has the capacity of the two
original chips combined.

If you don't have a memory chip in slot two then your problem is
likely to require professional help. It may be something as simple as
a power lead falling off the motherboard.  This would prevent the
system from turning on or powering up the screen, but might still
allow power to go to the CD drive.  It could also be something inside
the machine causing a short or a ground.  Whatever the case it's going
to need someone to look at it.

If you want to call Sony you can get hold of the in the US and Canada
at  888-476-6972 24/7.  From overseas they can be found at +1
239-768-7676.

Further discussion of this issue can be found here:
http://www.hardwareanalysis.com/content/topic/5449/
and here:
http://www.hardwareanalysis.com/content/topic/11258/

Best of luck to you.  I hope this solves your troubles.

Hibiscus
sherpaj-ga rated this answer:5 out of 5 stars and gave an additional tip of: $1.00
awesome answer.  thanks

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