this is what i get when i try to print e-mail and other web pages.line
93 char1 error access is denied code 0 u.r.l windows \system
32\shdoclc.dii/preview.dlg

Dear macy54,

It seems that on your computer system a small secret program called
"Divago Surfairy" is installed. This program is implemented as an
Internet Explorer Browser Helper Object. Its purpose: When a domain
name or 404 error is encountered, it redirects to a page specified by
its controlling server www.divago.com.

Divago Surfairy is known for causing a specific error when when it
comes to printing content viewed through the Internet Explorer
browser. The error message is exactly the one you encounter.

The solution is to remove Surfairy. To do so, follow these simple steps:
- Click the "Start" button
- In the Start menu, click "Run"
- Type  c:\program files\surfairy\uninstall.exe
- Click "OK"
- Follow the instructions

Alternatively, disable this and similar programs:
- Start the Internet Explorer
- In the "Tools" menu, choose "Internet Options"
- Click on "Advanced Options"
- Look for "Enable Third-Party Browser Extensions (Requires Restart)"
and un-check the box next to it
- Click "Apply", then "OK"
- Restart your computer

This should solve the printing problem caused by Surfairy.


Sources:

Tek-Tips: Problem printing web pages
http://www.tek-tips.com/gviewthread.cfm/pid/253/qid/809150

PestPatrol: Divago Surfairy
http://www.pestpatrol.com/PestInfo/d/divago_surfairy.asp

Live Publishing PC Utilities: Can't Print, Won't Print
http://www.livepublishing.co.uk/pcutilities/page_514.shtml

JSI: Surfairy prevents printing in Internet Explorer
http://www.jsiinc.com/SUBM/tip6200/rh6204.htm

and.doxdesk.com: Surfairy
http://www.doxdesk.com/parasite/Surfairy.html

Microsoft Support: Cannot Print in Internet Explorer if Surfairy Is Installed
http://support.microsoft.com/?kbid=811165

Search terms used:
"char 1" "line 93" denied system32\shdoclc.dll/preview.dlg
://www.google.de/search?hl=de&ie=UTF-8&oe=UTF-8&newwindow=1&q=%22char+1%22+%22line+93%22+denied+system32%5Cshdoclc.dll%2Fpreview.dlg&btnG=Google-Suche
surfairy
://www.google.de/search?q=surfairy&ie=UTF-8&oe=UTF-8&hl=de&btnG=Google-Suche


Hope this helps!
Regards,
Scriptor