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Q: PAYPAY pays E-Bayer twice for same transaction ( Answered 4 out of 5 stars,   4 Comments )
Question  
Subject: PAYPAY pays E-Bayer twice for same transaction
Category: Miscellaneous
Asked by: hired2buy-ga
List Price: $5.00
Posted: 13 Apr 2004 04:56 PDT
Expires: 13 May 2004 04:56 PDT
Question ID: 329404
How do I file a complaint against Paypal?  They paid an e-pay seller
twice for the same item number, on the same day, via bank transfer and
VISA.  The e-pay seller does not respond and Square Trade charges $20.
to mediate, which is more than the $10.95 refund I am owed.  I am just
as upset with Paypal as I am the seller.
Answer  
Subject: Re: PAYPAY pays E-Bayer twice for same transaction
Answered By: hummer-ga on 13 Apr 2004 07:39 PDT
Rated:4 out of 5 stars
 
Hi hired2buy,

Login to your PayPal account - there is a phone number listed, but
since it is only made available to members, I'm unable to post it
here.

Click on Help / Contact Us / Service Center:
"PayPal Customer Service Agents are available to help you from 4:00 AM
PDT to 10:00 PM PDT every day."

You'll also find some phone numbers listed in the following thread as
back-ups, in case that one doesn't pan out.

Group:  NoPaypal » Whistleblowers » 
Thread: PayPal Phone number contact:
"Paypal Phone Number 1-888-221-1161
"This was a pain to find, but its near the end of the long "Terms of
Use" or "Terms and Conditions" of opening a paypal account. The phone
number I've used to contact them with problems is 402-935-2017."
http://www.paypalsucks.com/forums/showthread.php?fid=6&tid=115&old_block=30&block=15&PHPSESSID=558f1e8f00d6e582f4fe36cd13f79910

I hope this helps - I understand how frustrated you feel trying to get
the problem resolved. If you have any questions, please post a
clarification request before closing/rating my answer.

Thank you,
hummer

Google Groups Search Terms Used:
paypal "phone number"
hired2buy-ga rated this answer:4 out of 5 stars
Thanks for a solid answer - very well worth the posting fee.

Comments  
Subject: Re: PAYPAY pays E-Bayer twice for same transaction
From: probonopublico-ga on 13 Apr 2004 04:59 PDT
 
Complain to PayPal ... They're a highly reputable outfit.
Subject: Re: PAYPAY pays E-Bayer twice for same transaction
From: dbalbert-ga on 13 Apr 2004 05:00 PDT
 
Continue to pursue it with Paypal, but if they haven't resolved it by
the time  your Visa bill arrives there is usually a very simple
procedure for marking a payment as a duplicate payment and challenging
it -- just look at the reverse side of your statement.  Most banks
won't give you any trouble over contesting such a small charge.
Subject: Re: PAYPAY pays E-Bayer twice for same transaction
From: hired2buy-ga on 13 Apr 2004 07:14 PDT
 
Can't even find a "link" to Paypal customer service or better yet does
anyone have a phone number.  Highly reputable has nothing to do with
this...I'd like to reach them to complain.  hired2buy-GA
Subject: Re: PAYPAY pays E-Bayer twice for same transaction
From: hummer-ga on 13 Apr 2004 10:10 PDT
 
Thank you for your thank you and nice note, hired2buy - good luck with
your quest! Sincerely, hummer

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