I run W2000 and Outlook Express 6.0 and use POP3 as mail protocol. A
copy of the mails is left on the mailserver for backup purposes.
I use McAffe 4.5.1 as a virus scan software.
Usually the system runs stable, but sometimes strange things happen:
all the mails in my Outlook Express Inbox disappear (and canīt be
found anywhere in the Outlook folders).
Iīve setup Outlook to keep all mails forever, so automatic deleting
can not be the problem.
Could there be trouble with the virus scanning software ?
Or are there any ideas why this can happen ? |
Request for Question Clarification by
serenata-ga
on
17 Apr 2004 06:15 PDT
Hi Till ~
As a rule, about 2 gigabytes of space is allocated for Outlook
Express, but if your individual files within OE, that is your
individual .dbx files and your sent items, deleted items, etc.,
exceeds 100 megabytes, the files can become corrupt and symptoms such
as you are describing can happen.
Here's an item I found searching Google Groups,
- http://groups.google.com/groups?q=outlook+express+%2B+maximum+file+size&start=10&hl=en&lr=&ie=UTF-8&oe=UTF-8&selm=eFJZ731rDHA.3224%40tk2msftngp13.phx.gbl&rnum=11
You might check those file sizes or see if this applies.
Regards,
Serenata
Google Answers Researcher
|
Clarification of Question by
till-ga
on
17 Apr 2004 06:39 PDT
Thank you dear colleaugue !
You mean it is not possible to have more space than 2 GB available for
mails without getting into trouble ?
Is there any solution to this problem ? I donīt want to delete mails,
not even the send ones. I often have to check things I send in my mail
system.
Any idea what I could do ?
till-ga
|
Request for Question Clarification by
serenata-ga
on
17 Apr 2004 09:10 PDT
Hi again Till ~
When I read your question, I knew what the problem was (from your
stating you save everything), and that it most likely has to do with
the file size allocation, which is not actually 2 gig, but is
*actually* 1.82 gig.
It's one of those things you know you've seen, and even seen some work
around, but can't remember where you saw the information.
I spent some time on Microsoft's knowledge base, and I have not been
able to locate a way to increase the allocation and simply couldn't
find anything.
I then checked Langalist (www.langalist.com) and one of the readers
had recommended third party software, ** shareware ** which means it
is free, WheresJames Outlook Express Archiver,
- http://www.shareup.net/Utilities/Backup/WheresJames-Outlook-Express-Archiver-review-2731.html
This turns your email into html which you can then keep on your hard
drive and can search, etc., according to your needs.
Although I couldn't find a method to increase the system default in
Microsoft's Knowledge Base, perhaps someone else can.
Here's the Google terms I used:
* increase outlook express file size
Hope this helps,
Serenata
|
Request for Question Clarification by
sublime1-ga
on
17 Apr 2004 09:12 PDT
Hi Till...
Have you tried File -> Folder -> Compact All Folders?
I do this on a regular basis, and can still get a
reduction is used space of 3+%. If you don't do it on
a regular basis, your results could be quite spectacular.
To see how much space your mail is occupying, use Windows
Explorer and go to:
C:\Documents and Settings\[username]\Local Settings\Application
Data\Identities\[GlobalIdentifier#]\Microsoft\Outlook Express
and right-click on that folder, selecting Properties. This
will give you how the total size of the folder-files (.dbx)
in that directory, and the total disk space used to hold them.
Do this before and after compacting, and you can guage the
difference.
If you run into an error during compacting, make a note of it.
This could tell you which folder may be corrupted and need to
be repaired.
Let me know where this takes you...
sublime1-ga
|
Clarification of Question by
till-ga
on
18 Apr 2004 02:22 PDT
Hello sublime-ga and serenata-ga,
thank you very much for your very valuable information.
I tried the "compact folder" procedure and it worked very well ! I got
a reduction from 2,5 GB to 0,99 GB now.
The only problem left is that I canīt understand why it could exceed
the 2 GB limit at all. But this is not important. Mr Gates is
sometimes very hard to understand. :-)
As you both worked on the question Iīd like to pay / rate both of you.
What about sublime-ga answering this question ? Iīd post another
question directed to serenata-ga. Just to give a little compensation
for you efforts.
till-ga
|
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