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Q: Outlook Express Inbox gone ( Answered 5 out of 5 stars,   0 Comments )
Question  
Subject: Outlook Express Inbox gone
Category: Computers
Asked by: esarkissian-ga
List Price: $5.00
Posted: 20 Apr 2004 15:21 PDT
Expires: 20 May 2004 15:21 PDT
Question ID: 333349
Hello,

Just had a power outtage, and when computer rebooted, the Inbox is now
empty.  All other folders are ok, just the Inbox.  Did a search for
Inbox.dbx and two show up:  Inbox.dbx with a few Kb, and Inbox(1).dbx
with 12 MB which I assume is my original.  How can I get back the
messages?  I tried "importing" it but couldn't get it to work.

OS: Win2k
OE 6

Thank you.

Ed
Answer  
Subject: Re: Outlook Express Inbox gone
Answered By: aht-ga on 20 Apr 2004 16:42 PDT
Rated:5 out of 5 stars
 
esarkissian-ga:

Outlook Express can be quite annoying when it isn't cooperating, huh?
And yet, I personally use it anyway, because when it works, it works
well.

You are really just a simple steps away from your solution. Finding
the Inbox.dbx file location is usually the hard part for most people.
Now that you have found it, simply do the following:

1. Shut down Outlook Express
2. Rename Inbox.dbx to Inbox.notneeded
3. Copy Inbox(1).dbx to Inbox.backup
4. Rename Inbox(1).dbx to Inbox.dbx
5. Start Outlook Express

In 99% of cases, this will give you back the contents of your Inbox.
If it doesn't, please let me know (using the Request Clarification
button above) and I will talk you through some other procedures that
should help.

Regards,

aht-ga
Google Answers Researcher
esarkissian-ga rated this answer:5 out of 5 stars
Quick response, polite, to-the-point, and step-by-step
instructions....and it worked!  What more could I ask for?

Thanks aht-ga,

Ed

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