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Q: solution for call center with VoIP solution ( No Answer,   3 Comments )
Question  
Subject: solution for call center with VoIP solution
Category: Computers > Internet
Asked by: abox-ga
List Price: $10.00
Posted: 23 Apr 2004 13:22 PDT
Expires: 23 May 2004 13:22 PDT
Question ID: 335092
I need a service  in which we can receive US phone number (possible
with PBX), but when customer calls to this number a call transferred to
our customer service department over IP and somebody from customer
service can answer the call from regular PC connected to internet
(VoIP), this is a solution for something like callcenter.
I found same service with call forwarding (internationally) to regular
phone, but i need a phone-to-PC solution.
Answer  
There is no answer at this time.

Comments  
Subject: Re: solution for call center with VoIP solution
From: rehan33-ga on 23 Apr 2004 14:26 PDT
 
Hello
Check out www.phone2net.com if u want to just receive calls on pc.

For your customer service they will chagre you 15$ a month

But i recommend you to use www.superphoneunlimited.com , that is what
many of call centers world wide use, but it requires broad band
internet connection.

Rehan
Subject: Re: solution for call center with VoIP solution
From: azizparacha-ga on 27 Apr 2004 13:28 PDT
 
You can try http://vonage.com. They will give you all the equipment
and setup is very simple.
Subject: Re: solution for call center with VoIP solution
From: lam_nguyen-ga on 17 May 2004 15:07 PDT
 
www.aipcom.com has its iPBX can work with Vonage and IP Phones.  It
will allow you to route calls over the Internet (Remote Offices /
Remote Stations)

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