Please provide me with information that will allow me to answer the
following questions:

-	How did the company conduct business before the internet?
-	How does the company utilize the internet today?
-	What changes has this brought to the company?s coverage model, 
business model, purchasing model and cost structure?
-	Has the internal organization structure changed as a result?
-	What are competitors doing in this space?
-	How has the industry been changed?

Thank you for your help!