Can you please provide a list of the possible/normal titles one would
expect to report into the Chief Information Officer of a company...and
a brief description (one sentence/phrase is fine) of the duties
objectives of those roles? Titles can vary some with size, I know,
but I'm looking for this info for companies with approximate revenues
in the range of a half billion to $5B range. |
Request for Question Clarification by
pafalafa-ga
on
10 May 2004 08:15 PDT
Job titles tend to be highly variable by organization, even for
companies in the same size range.
I'm familiar with one site that lumps together IT executives in the
following categories:
Top Computer Executive, usually the CIO, who oversees:
-Manager of Software Development
-Manager of Operations
-Manager of Data Communications
-Manager of Systems Programming
-Manager of Microcomputers & LANs
-Miscellaneous
I would add to the list the title of:
--Manager of information security
since this is a position of growing visibility and importance.
Is this the sort of list you're looking for? If not, what sort of
additional details do you need?
pafalafa-ga
|
Clarification of Question by
sakauf-ga
on
11 May 2004 05:08 PDT
thanks for your response. Given that titles DO vary, knowing the
"possible/normal" FUNCTIONAL areas that the CIO oversees will get me
close enough for that part of the question. You have given me 6
functional areas plus "miscellaneous. I would need to know what other
possibilities there are...and a brief description of the
duties/objectives of the role/function. (Guessing that "software
development" is the same as "application development?")
|
Sakauf --
Both Pafalafa and Educate have given you some good job titles. The
CIO.com site is especially good as a resource on IT issues and has an
excellent site search capabilities. As they've noted, directors and
managers are the titles that tend to report to CIOs in Fortune 500
companies. And the span-of-control or number of direct reports is
typical 5-8 people.
However, there are several resources that haven't been mentioned to
get you the kind of detail that you're seeking. One is JIST
Publishing's "Dictionary of Occupational Titles." It will likely be
at your library. It has 9 pages of occupational titles for computer
professionals. The following link is for the NEW edition that gets
shipped on Monday:
JIST Publishing
"Occupational Outlook Handbook, 2004-2005 Edition"
http://www.jist.com/
JIST has a related website that has excellent summary information
(though it's not as detailed as the book). You'll want to use the
search function, entering simply "computer" and you'll find 3 groups
of Department of Labor classifications: 1. the U.S. Department of
Labor's current system called O*Net
2. the Department of Labor's Occupational Outlook Handbook or OOH,
published to update new information on expected changes
3. the now outdated 1991 DOT or Dictionary of Occupational Titles
Career and Occupational Information Kingdom
http://www.careeroink.com/
Note that the Dictionary of Occupational Titles is probably also in
your local library. Computer titles run about 4 pages and cover 21
different functions.
You can access Occupational Outlook Handbook at the Bureau of Labor
Statistics site here:
Department of Labor
"Occupational Outlook Handbook, 2004-05 Edition"
http://www.bls.gov/oco/home.htm
You may also find the O*Net site itself to be a useful resource. For
the computer-related occupations, it's probably most-easily used by
searching by 3-digit O*Net occupation code. The 3 digit codes are:
031 Data communications & networks
032 Computer systems user support
033 Computer systems technical support
039 Other (database admin; database design; microcomputer support specialist)
Occupational Information Network
http://online.onetcenter.org/
Google search strategy:
"dictionary of occupational titles"
"Department of Labor" + OOH
Best regards,
Omnivorous-GA |
Request for Answer Clarification by
sakauf-ga
on
14 May 2004 15:06 PDT
thanks for your efforts...and it looks like the answer to my questions
may be able to be found at some of the resources you have pointed me
to. Your response, however, does not answer my question(s). In order
for me to accept an answer, I need to know "the 'possible/normal'
FUNCTIONAL areas that the CIO oversees...and a brief description of
the duties/objectives of the role/function."
|
Clarification of Answer by
omnivorous-ga
on
14 May 2004 17:58 PDT
Sakauf --
We'll take this search a little different direction, with:
CIO + "job description"
Obviously, using the Wall Street Journal and job search boards is one
way to profile the job and it's direct reports. However, I've put
together some sources that summarize good sources.
CIO.com does a very precise job of describing the position and its functions:
"What is a CIO?" (undated)
http://www.cio.com/research/executive/edit/description.html
So too do several other organizations. Gartner Group has served
senior IT management specifically longer than just about any other
consulting firm:
Gartner Group
"Mission of the CIO"
http://www.cio.com/research/executive/edit/gartner_description.html
IDC doesn't apparently have a lot on the function, but Meta Group
publishes a CIO desk reference with key competencies necessary for the
function:
Meta Group
"CIO Desk Reference: Critical Competencies Every CIO Must Master"
http://www.metagroup.com/us/displayArticle.do?oid=18430
Korn-Ferry International, a management recruiting firm, published a
report in 1999 noting how the role of a CIO has changed over the past
decade:
CIO.com
"The Changing Role of the CIO" (Korn-Ferry, June 1, 1999)
http://www.cio.com/executive/edit/kornferry.html
A good way to look at companies and the CIO function is to examine
what job responsibilities are profiled in the company's 10-K.
Korn-Ferry is a $338 million company and the CIO isn't one of the top
4 executives profiled, but the role of the technology function is
outlined here, starting on page 9:
SEC Edgar Database
Korn-Ferry International 2003 Form 10-K
http://www.sec.gov/Archives/edgar/data/56679/000119312503022198/d10k.htm#toc97534_12
Korn-Ferry has a people management system that allows it to
? "develop and manage company and candidate profiles
? obtain information from and correspond with candidates
? identify market needs and new business opportunities
? coordinate and implement marketing, communication, financial and
administrative functions throughout our global operations. "
It is increasingly web-based and supports multiple languages. It
provides a candidate assessment module for its recruiters.
The company also has a Performance Management system for use in
consulting with large corporations. It manages compensation,
performance, promotional information and keeps a skills inventory.
The system is used not just in evaluations but in succession planning.
It's also interesting to look at Microsoft's CIO function,
particularly since it's a leading IT supplier. "Directions on
Microsoft," a newsletter, has for years published the Microsoft
organization chart. In this version, the CIO reports to the CFO and
is responsible for the World Wide Web; technical infrastructure;
corporate infrastructure; computer information systems and other
internal systems. He has a general manager of corporate security
reporting to him (though his other direct reports don't make the BIG
corporate chart):
Directions on Microsoft
"Organization Chart"
http://www.directionsonmicrosoft.com/sample/DOMIS/orgchart/sample/orgchart.html
For more corporate profiles and discussions of CIO functions, again
CIO.com is an excellent resource. There are several pages with
articles interviewing Fortune 500 CIOs:
CIO.com
"Overview of the CIO Role"
http://www.cio.com/research/executive/overview.html
Best regards,
Omnivorous-GA
|
Request for Answer Clarification by
sakauf-ga
on
14 May 2004 20:18 PDT
again, these look like really good SOURCES to get the
information....but I am looking for the ANSWER. I am aware of CIO.com
and very familiar with Korn Ferry, etc., but I'm wanting to pay for
the ANSWER, not sources where I can FIND the answer.
|
Clarification of Answer by
omnivorous-ga
on
15 May 2004 01:49 PDT
Sakauf --
> I need to know "the 'possible/normal'
> FUNCTIONAL areas that the CIO oversees...
> and a brief description of the duties/objectives of the role/function."
According to the U.S. Department of Labor, the functions are:
1. Analysis and programming -- analysis, evaluation and implementation
of the processes to automate business procedures. Involves converting
a sequence of steps into computer languages. Included are testing,
locating and correcting program errors, enhancing, maintaining and
executing the coded instructions.
2. Data communications & networks -- evaluation of data communications
and network hardware and software, including security functions.
3. Computer systems user support -- investigating, resolving and
explaining computer-related problems to users of computer systems
4. Computer systems technical support -- providing technical support
for computer systems rather than to users of computer systems.
Includes development, installation and maintenance of operating system
software.
5. Database administration & design -- Coordinates changes to data
bases. Designs, codes, tests and implements physical data bases,
applying knowledge of DBMS.
6. Microcomputer support -- installs, modifies and makes minor repairs
to microcomputer hardware and software systems.
Best regards,
Omnivorous-GA
|
I would agree with previous clarification in that the job titles tend
to be variable within different sizes of industry, but also the
industry itself. For example a CIO organizational chart for Healthcare
is very different than a CIO organizational chart for Education, Civic
Government, or even a multi-billion dollar IT Business.
One of the best sources of information you will find on the role of a
CIO can be found at http://www.cio.com . The whole site is dedicated
to the growing CIO industry of professionals. There is a wealth of
professional information, research, abstracts, and countless articles
that will be of help to you. Most of it is free, although they do
provide additional products for a fee. Be sure to check the research
section.
Another source of information...countless CIO flowcharts can be found
by doing a google search for the terms "chief information officer
organizational chart".
One more source that could help is for you to access a few of the
larger job banks on the web. I'm pretty sure that you will find many
postings for CIO jobs. You can glean a lot of information by checking
out the job descriptions within those postings.
------------------------------------------------------------------
Job Summary of CIO (http://www.cio.com/summaries/role/description/)
CIOs (Chief Information Officer) are senior executives responsible for
all aspects of their companies' information technology and systems.
They direct the use of IT to support the company's goals. With
knowledge of both technology and business process and a
cross-functional perspective, they are usually the managers most
capable of aligning the organization's technology deployment strategy
with its business strategy. CIOs oversee technology purchases,
implementation and various related services provided by the
information systems department. However, at many leading-edge
organizations, the CIO delegates many of the tactical and operational
issues to a "trusted lieutenant" in order to focus on more strategic
concerns.
-----------------------------------------------------------------------
Lastly, here are four more quick organizational examples of positions
underneath a CIO.
Organizational Flow Chart Example # 1
Director, Applications and Data Services
Director, Communications and Systems
Director, Computing Support Services
Director, Advanced Technology
Director, Policy and Strategic Planning
Director, Security Coordination and Policy
Organizational Flow Chart Example # 2
Director - Office of InformationTechnology
Director - Office of Investment Strategies Policy &Management
Director - Office of Systems Integration & Efficiency
Director - Office of Information Technology Reform
Director - Office of Central Information Management
Organizational Flow Chart Example # 3
Help Desk / Application Support Coordinator
Media Services Coordinator
Network Services Coordinator
PC Services Coordinator
Communication Services Coordinator
Organizational Flow Chart Example # 4
Deputy CIO and Director of ITD
Director Administrative Services Division
Director Software Development Division
Manager Computer Systems Division
Manager Telecommunications Division
Manager Human Resources Division |
