Bellsouth does not support DSL for Mac OS X.  However it can be used
without support.  I have had it connected for some months but have had
to have OS X retinstalled.  After this reinstallation I can't get it
to work.  Can someone give me detailed instructions.?

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Request for Question Clarification by e_murphy-ga on 27 Jun 2002 15:40 PDT

What type of DSL modem did Bellsouth give you?  They have been known
to give (without choice) several different types.  Do you plug it into
an Ethernet card or is it USB?

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Clarification of Question by howdy1-ga on 27 Jun 2002 17:46 PDT

My modem is a Speed Touch Home.  It has a USB connection.  The DSL
works fine with Mac 9.2 OS.  The problem is getting it set up on Mac
OS X.

I have experience using several DSL modems, and experience using Mac
OS X, but I’ve never used the two together. However, I think I can
still answer your question.

The best place to start is at Apple’s Mac OS X troubleshooting page.
They have some specific instructions on setting up with your DSL
connection:

http://www.info.apple.com/usen/macosx/tshoot.html

Apple has several articles that can help. BellSouth’s “FastAccess” DSL
uses PPPoE to connect to the internet using your DSL modem. PPPoE
stands for “Point-to-Point Protocol over Ethernet”.

“Review: BellSouth FastAccess DSL”
http://www.insanely-great.com/news/01/1190.html

You will need to first configure your PPPoE settings. Apple gives you
step-by-step instructions in a document titled “Mac OS X: How to
Connect to the Internet With PPPoE”:

“Many digital subscriber line (DSL) Internet service providers require
customers to connect via PPPoE. Use the steps in this document to
connect.”
http://docs.info.apple.com/article.html?artnum=106716

You will need some information from BellSouth – your username and
password, and possibly the IP address of the DNS server. According to
BellSouth’s support page for Windows XP, you will not need to
configure the DNS server, it will be acquired automatically. If you
can’t find the PPPoE configuration option in Mac OS X, this document
will help:

“Mac OS X 10.0: Setup Assistant Does Not Accommodate DSL User Name and
Password”
http://docs.info.apple.com/article.html?artnum=106282

If you follow these steps and are still unable to connect, read
Apple’s troubleshooting tips:

http://docs.info.apple.com/article.html?artnum=106747

There has been some activity on the bellsouth.net.support.adsl Usenet
group regarding Mac OS X. The general consensus is that it should
work, but you some users recommend buying an external Ethernet router
to ensure good connections. You shouldn’t have to do this, but it may
help. This may be a good forum for more in depth troubleshooting help
if it is needed. This URL (watch for breaks, it’s a long and strange
URL!) is the beginning of one lively thread on the subject:

BG, “Mac support by BellSouth” Online posting (2001-12-13). <
bellsouth.net.support.adsl> via Google Groups
http://groups.google.com/groups?hl=en&lr=&ie=UTF-8&safe=off&th=63e253366df280b5&seekm=slrna1j701.m54.hal%40feenix.burgiss.net

God luck getting your connection working again!

A_butler-ga