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Subject:
Knowledge Management - cost of lost information due to employee departure
Category: Business and Money > Employment Asked by: phil_at_dashe-ga List Price: $35.00 |
Posted:
10 May 2004 14:33 PDT
Expires: 09 Jun 2004 14:33 PDT Question ID: 344269 |
I'm interested in finding out any benchmark data on the value of information that major companies lose when employees leave due to 1) Retirement or 2) All other reasons. I'm particularly interested in the effect of employee departure in an engineering/product development environment. The information must be attributable to some relatively reputable source |
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There is no answer at this time. |
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Subject:
Re: Knowledge Management - cost of lost information due to employee departure
From: educate-ga on 10 May 2004 21:52 PDT |
I'm not an official google researcher, but I do work in the HR field and can provide you with access to some very good benchmark research articles. The following articles will most likely provide you with the information you need. Too much information to list here, so I'm just providing the links. Hope this helps, Employee Turnover ? A Critical Human Resource Benchmark. http://www.epf.org/research/newsletters/2002/hb20021203.pdf Center for Community Economic Development How Much Does Your Employee Turnover Cost ? Interactive Web Calculator. http://www.uwex.edu/ces/cced/publicat/turn.html#calc Compute Annual Turnover Costs Three options ? Management, Production, and Sales http://www.employeeselect.com/computeTurnover.htm Cost of Turnover Calculator - Interactive Web Calculator http://go.sibson.com/row/cot/ Turnover Cost Calculator http://www.insightpulse.com/employee_turnover_costs.cfm Article - Calculating the High Cost of Employee Turnover http://www.ilogos.com/en/expertviews/articles/strategic/20031007_YL.html Article - Human Resources and R.O.I. http://www.stakeholderpower.com/story.cfm?article_id=154 Article - Employee Life Cycle http://www.stakeholderpower.com/story.cfm?article_id=219 Article - A new survey from PricewaterhouseCoopers LLP finds that human resource leaders believe that organizations that align their HR strategies with their business strategies are more profitable. http://www.stakeholderpower.com/story.cfm?article_id=421 Study - 2001 National Employee Benchmark Study http://www.askemployees.com/why/docs/National_Employee_Study.PDF Article - Employee Turnover? The Costs are Staggering http://www.itworld.com/Career/1993/ITW2491/ General Articles http://www.shrm.org/ http://www.hr.com |
Subject:
Re: Knowledge Management - cost of lost information due to employee departure
From: educate-ga on 11 May 2004 12:22 PDT |
Further to my previous comment post...here is some very specific articles with regards to "information loss" related to employee turnover and departure. http://www.wrdi-institute.com/content/11_FAQs/11_C_Page_006.htm#4.%20What%20are%20the%20Effects%20of%20Turnover However, direct replacement costs comprise only a small portion of the total cost of turnover. Indirect or less visible costs (which are not immediately apparent in an organisation's financial reporting) include: -lost customers or damaged customer relations; -additional marketing and sales expenditures needed to win replacement customers; -loss of intellectual capital; -lost opportunities (particularly in the development of new technologies and products); -a decrease in the "bench strength" required for effective succession planning; -advantage to competitors from their knowledge acquisition of their new recruit's ex-employer; -decreased morale and increased stress among remaining employees; and -the negative affect on an organisation's reputation. Research Organizations Discover their Intellectual Capital http://systemforschung.arcs.ac.at/publikationen/17.pdf Protecting Trade Secrets and Other Intellectual Property in Employment Agreements http://www.bromsun.com/pub/professional/lcb08.html Safeguard Against A Potential Brain Drain http://www.internetwk.com/change/change061499-2.htm Are Employers Too Casual When It Comes to Intellectual Property Rights? http://www.tht.com/Pubs/SearchMatchPub.asp?ArticleID=499 The Intellectual Property Audit http://www.fenwick.com/docstore/Publications/IP/IP_Articles/IP_Audit.pdf Intellectual Property Audits ? An Investment in Security http://www.hyndco.com.au/IPAudit.htm Trends In Corporate Knowledge Asset Protection - http://www.tlainc.com/articl47.htm Hope this helps... educate-ga |
Subject:
Re: Knowledge Management - cost of lost information due to employee departure
From: phil_at_dashe-ga on 11 May 2004 12:37 PDT |
Educate-ga: Thanks for the helpful links. I'm still trying to find something that will allow me to calculate a real dollar amount for the loss of knowledge. However, the links you've provided do at least help to clarify that the amount is very significant. Thanks again. |
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