Google Answers Logo
View Question
Q: Ted Waitt's email address ( Answered 4 out of 5 stars,   1 Comment )
Subject: Ted Waitt's email address
Category: Reference, Education and News > Consumer Information
Asked by: greenparrotbar-ga
List Price: $2.00
Posted: 16 May 2004 21:39 PDT
Expires: 15 Jun 2004 21:39 PDT
Question ID: 347392
What is the email address for Ted Waitt, who is the President / CEO of
Gateway Computers?

Clarification of Question by greenparrotbar-ga on 16 May 2004 21:58 PDT
Note that I'm simply asking for his work email -- I don't want/need
any personal information, and don't expect him to answer my email
directly; however, I've had a terrible experience with one of their
laptops and I'm in an email circle with Customer Service.

I thought that if I copied him on my email to Customer Service, that
one of his assistants may route it to someone who can help get the
problem resolved.

Thank you.
Subject: Re: Ted Waitt's email address
Answered By: aht-ga on 17 May 2004 00:51 PDT
Rated:4 out of 5 stars
Hi greenparrotbar-ga:

As you most likely already know, the e-mail address for Ted Waitt is
not readily available for the public. However, there is a way for you
to try to bring your plight to the attention of Ted, or other senior
leaders in the Gateways organization, even if you do not have their
e-mail address.

If you check out the following page:

you will see the listing of executives for Gateway Computers. As you
will note from this page, Ted Waitt recently passed on the titles of
President/CEO of the company to Wayne Inouye, who held the same
positions with eMachines (which was acquired by Gateway in March,
2004). Ted remains the Chairman of the Board. You should also note the
name of Mike Zimmerman, the senior VP responsible for Customer Care.

The reason I mention that you should note these names, is because
there is a high likelihood that this is all you need to figure out
their e-mail addresses.

If you look at various of the company's press releases through out the
years, located at:

and in particular, look at the Gateway contact persons' names and
e-mail addresses at the bottom of each release, you will see that the
"standard" e-mail address is comprised of,
where First = first name, Last = last name. Therefore, there is a high
likelihood that if you were to send an e-mail to e-mail addresses
based on the first and last names of the individuals listed on the
executive bio page above, you may be able to reach at least their
executive assistants.

I would also suggest that you check out this page, here:

for an interesting transcript of another Gateway Computers customer's
experience dealing with Gateway Customer Service this past
December/January when her own laptop computer required service.

I wish you the best of luck in getting to a satisfactory conclusion to
what I suspect is a very frustrating experience. If your current
exchange of emails is anything like the one documented on the webpage, then you have my total sympathy.

I hope this helps!

Google Answers Researcher
greenparrotbar-ga rated this answer:4 out of 5 stars
Your answer was outstanding -- I would have rated it 5 stars if it
actually had the email address that I had requested; that said, you
went above and beyond to give me an extremely likely answer, and also
you provided backup on similar customer problems.  Thanks!

Subject: Re: Ted Waitt's email address
From: tbca-ga on 14 Jun 2004 14:03 PDT may have it.  They have executive email
addresses including CEOs, CFOs, etc.

Important Disclaimer: Answers and comments provided on Google Answers are general information, and are not intended to substitute for informed professional medical, psychiatric, psychological, tax, legal, investment, accounting, or other professional advice. Google does not endorse, and expressly disclaims liability for any product, manufacturer, distributor, service or service provider mentioned or any opinion expressed in answers or comments. Please read carefully the Google Answers Terms of Service.

If you feel that you have found inappropriate content, please let us know by emailing us at with the question ID listed above. Thank you.
Search Google Answers for
Google Answers  

Google Home - Answers FAQ - Terms of Service - Privacy Policy