Thanks for asking this at GA. After doing some search, it seems that
your problem is because of the .dbx file corruption which might have
happened due to sudden power failure of your computer. So, to fix
this, I?m posting some of the options which you can try.
1. First of all, let?s start by making sure that your Outlook Express
(OE) data file is corrupted. If your problem is due to the .dbx files
corruption, then this solution would fix it.
Following link will tell you how to search for .dbx files and how to fix it.
Impact of creating a new .dbx file -
To view the hidden files -
You may also try this approach to search for .dbx files
- Make sure that Outlook Express is not running
- On Win XP, you need to use the advanced options to find Hidden or System files.
You may also want to use the DBXtract tool to get the data from the
corrupted .dbx file to the new inbox after you are able to find the
old .dbx files.
2. If option 1 doesn?t help, then you may want to repair your OE. I
know you?ve already tried re-installing IE and OE, but I?m just trying
to make sure that nothing is left out.
On doing a quick search within the Microsoft knowledge base, here are
the steps to repair your IE and OE -
NOTE: Don?t forget to take a complete backup of your registry before
3. If any of the above options fixes your problem, then make sure that
your system is running latest patches and Virus definition.
To get Microsoft?s latest patches for XP, click on the following link
http://windowsupdate.microsoft.com/ and then Scan for updates.
I?m not sure which Anti-virus you are running, but try to get the
updated version available on your computer.
A similar question was posted on internet -
Let me know if your problem got fixed. In case of any questions, feel
free to request for clarification.
Outlook Express encountered
Outlook Express has encountered problem