I need help with "Error 1606 could not access network location
%USERPROFILE%\Print Hood\".  I receive this error message when trying
to uninstall Microsoft Baseline Security Analyzer.  I also receive
"Error 1606 could not access network location
%ALLUSERSPROFILE%\Desktop\" when trying to install the newest version
of Microsoft Baseline Security Analyzer (MBSA).  I am running Windows
XP professional service pack 1.  I would like to be able to fix this
manually in the registry if possible.  I would prefer not to do a
system restore. Thank you in advance for any assistance with this
matter.

---

Request for Question Clarification by livioflores-ga on 29 May 2004 18:28 PDT

Hi!!

I think that I found the solution to your problem; try the following
for the first issue:
1. Click Start and click Run. 

2. Type regedit in the open box and click OK. 

3. In the left pane, move to and click to select the following key: 
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders 

4. Please click File, click Export and save the original on the desktop. 

5. Set the value of Print Hood to: X:\Documents and 
Settings\"user name"\Printers (X is your system root path). 

6. In the left pane, move to and click to select the following key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User
Shell Folders

7. Please click File, click Export and save the original on the desktop.

8. Set the value of Print Hood to: %USERPROFILE%\Printers
(you can try, if not work, with X:\Documents and Settings\"user
name"\Printers (X is your system root path)).

9. Close the Registry Edit Window. 

10. Restart the computer. 


For the second issue:
1. Click Start and click Run. 

2. Type regedit in the open box and click OK. 

3. In the left pane, move to and click to select the following key: 
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders

4. Please click File, click Export and save the original on the desktop. 

5. Set the value of Common Administrative Tools to: X:\Documents and
Settings\All Users\Desktop(X is your system root path).

6. In the left pane, move to and click to select the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User
Shell Folders

7. Please click File, click Export and save the original on the desktop.

8. Set the value of Print Hood to: %ALLUSERSPROFILE%\Desktop
(you can try, if not work, with X:\Documents and Settings\All
Users\Desktop(X is your system root path)).

9. Close the Registry Edit Window. 

10. Restart the computer. 


See also the following documents:
"Error 1606. Could Not Access Network Location <Common Administrative
Tools>.All Users\" Error Message When You Install a Program:
http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B315352


"Error 1606. Could Not Access Network Location":
http://consumer.installshield.com/kb.asp?id=q110724


Please let me know how this works, if this solve your problem I will
post this in the answer box and claim the prize, if not I will
continue researching.

Regards.
livioflores-ga

---

Clarification of Question by simon26-ga on 29 May 2004 20:30 PDT

Thank you for the suggestions.  I made the regedit changes however,
the problem still remains.  I'm both impressed and encouraged by such
a quick response on your part.  I'm hoping that you can still help. 
Thanks again

---

Request for Question Clarification by livioflores-ga on 29 May 2004 23:39 PDT

Please try with the solution offered in the following page:
"Windows XP error 1606, 'Could not access network location <Common
Administrative Tools>.All users\'?":
http://www.jsiinc.com/SUBJ/tip4800/rh4819.htm

I will continue the research if nothing of these works.

regards.
livioflores-ga

---

Clarification of Question by simon26-ga on 01 Jun 2004 13:36 PDT

I think you may be on to the answer.  I've looked at this key before
(HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User
Shell Folders.  I notice that there is no entry at all for 'Common
Administrative Tools.  I have five REG_EXPAND_SZ data type entries. 
They are Common AppData; Common Documents; Common Programs; Common
Startup menu; and Common Startup.  My specific question is should I
modify one of these to be 'Common Administrative Tools', or should I
add a new string entry as 'Common Administrative Tools?  Also, when I
add a new string entry, the data type is REG_SZ.  How do I add a
REG_EXPAND_SZ data type?

---

Clarification of Question by simon26-ga on 01 Jun 2004 14:23 PDT

Okay, I guess I've answered my own question as to how to add a
REG_EXPAND_SZ data type.  It's been a while since I've done this. 
I've added the Common Administrative Tools entry and followed the
directions exactly and unfortunately, the problem still remains.  I
don't even know if a system restore would help at this point.  I'm
open to any suggestions, not just editing the registry.

---

Request for Question Clarification by livioflores-ga on 01 Jun 2004 14:52 PDT

Hi!!

You must add a string value in this key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User
Shell Folders

The string value added must be the following:
NAME: Common Administrative Tools
VALUE: %ALLUSERSPROFILE%\Start Menu\Programs\Administrative Tools


See for more instructions:
"How to use the Windows Registry Editor":
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2000060422485506

"HOW TO: Back Up, Edit, and Restore the Registry in Windows XP and
Windows Server 2003":
http://support.microsoft.com/default.aspx?kbid=322756


Hope this helps.

livioflores-ga

---

Request for Question Clarification by livioflores-ga on 02 Jun 2004 20:44 PDT

Can you give us a list of the available services and its status in
your computer?, may be one that must be opened actually is not
running.

---

Clarification of Question by simon26-ga on 06 Jun 2004 12:54 PDT

Name	Description	Status  	Startup Type	Log On As
Application Layer Gateway Service	Provides support for 3rd party
protocol plug-ins for Internet Connection Sharing and the Internet
Connection Firewall		Manual	Local Service
Application Management	Provides software installation services such as
Assign, Publish, and Remove.		Manual	Local System
ASP.NET State Service	Provides support for out-of-process session
states for ASP.NET. If this service is stopped, out-of-process
requests will not be processed. If this service is disabled, any
services that explicitly depend on it will fail to
start.		Manual	Network Service
Automatic Updates	Enables the download and installation of critical
Windows updates. If the service is disabled, the operating system can
be manually updated at the Windows Update Web site.		Manual	Local
System
Background Intelligent Transfer Service	Uses idle network bandwidth to
transfer data.		Manual	Local System
ClipBook	Enables ClipBook Viewer to store information and share it
with remote computers. If the service is stopped, ClipBook Viewer will
not be able to share information with remote computers. If this
service is disabled, any services that explicitly depend on it will
fail to start.		Manual	Local System
COM+ System Application	Manages the configuration and tracking of
Component Object Model (COM)+-based components. If the service is
stopped, most COM+-based components will not function properly. If
this service is disabled, any services that explicitly depend on it
will fail to start.		Manual	Local System
Computer Browser	Maintains an updated list of computers on the network
and supplies this list to computers designated as browsers. If this
service is stopped, this list will not be updated or maintained. If
this service is disabled, any services that explicitly depend on it
will fail to start.		Manual	Local System
Crypkey License			Manual	Local System
Cryptographic Services	Provides three management services: Catalog
Database Service, which confirms the signatures of Windows files;
Protected Root Service, which adds and removes Trusted Root
Certification Authority certificates from this computer; and Key
Service, which helps enroll this computer for certificates. If this
service is stopped, these management services will not function
properly. If this service is disabled, any services that explicitly
depend on it will fail to start.		Manual	Local System
Distributed Link Tracking Client	Maintains links between NTFS files
within a computer or across computers in a network
domain.		Manual	Local System
Distributed Transaction Coordinator	Coordinates transactions that span
multiple resource managers, such as databases, message queues, and
file systems. If this service is stopped, these transactions will not
occur. If this service is disabled, any services that explicitly
depend on it will fail to start. 		Manual	Network Service
DNS Client	Resolves and caches Domain Name System (DNS) names for this
computer. If this service is stopped, this computer will not be able
to resolve DNS names and locate Active Directory domain controllers.
If this service is disabled, any services that explicitly depend on it
will fail to start.		Manual	Network Service
Error Reporting Service	Allows error reporting for services and
applictions running in non-standard environments.		Manual	Local System
Human Interface Device Access	Enables generic input access to Human
Interface Devices (HID), which activates and maintains the use of
predefined hot buttons on keyboards, remote controls, and other
multimedia devices. If this service is stopped, hot buttons controlled
by this service will no longer function. If this service is disabled,
any services that explicitly depend on it will fail to
start.		Manual	Local System
Indexing Service	Indexes contents and properties of files on local and
remote computers; provides rapid access to files through flexible
querying language.		Manual	Local System
InteractiveLogon	Allows the Super-Fast User Switcher to log in a
user		Manual	Local System
Internet Connection Firewall (ICF) / Internet Connection Sharing
(ICS)	Provides network address translation, addressing, name
resolution and/or intrusion prevention services for a home or small
office network.		Manual	Local System
IPSEC Services	Manages IP security policy and starts the ISAKMP/Oakley
(IKE) and the IP security driver.		Manual	Local System
IPv6 Internet Connection Firewall	Provides intrusion prevention
service for a home or small office network.		Manual	Local System
Machine Debug Manager	Manages local and remote debugging for Visual
Studio debuggers		Manual	Local System
MS Software Shadow Copy Provider	Manages software-based volume shadow
copies taken by the Volume Shadow Copy service. If this service is
stopped, software-based volume shadow copies cannot be managed. If
this service is disabled, any services that explicitly depend on it
will fail to start.		Manual	Local System
Net Logon	Supports pass-through authentication of account logon events
for computers in a domain.		Manual	Local System
NetMeeting Remote Desktop Sharing	Enables an authorized user to access
this computer remotely by using NetMeeting over a corporate intranet.
If this service is stopped, remote desktop sharing will be
unavailable. If this service is disabled, any services that explicitly
depend on it will fail to start.		Manual	Local System
Network DDE	Provides network transport and security for Dynamic Data
Exchange (DDE) for programs running on the same computer or on
different computers. If this service is stopped, DDE transport and
security will be unavailable. If this service is disabled, any
services that explicitly depend on it will fail to
start.		Manual	Local System
Network DDE DSDM	Manages Dynamic Data Exchange (DDE) network shares.
If this service is stopped, DDE network shares will be unavailable. If
this service is disabled, any services that explicitly depend on it
will fail to start. 		Manual	Local System
NT LM Security Support Provider	Provides security to remote procedure
call (RPC) programs that use transports other than named
pipes.		Manual	Local System
Performance Logs and Alerts	Collects performance data from local or
remote computers based on preconfigured schedule parameters, then
writes the data to a log or triggers an alert. If this service is
stopped, performance information will not be collected. If this
service is disabled, any services that explicitly depend on it will
fail to start.		Manual	Network Service
Portable Media Serial Number Service	Retrieves the serial number of
any portable media player connected to this computer. If this service
is stopped, protected content might not be down loaded to the
device.		Manual	Local System
QoS RSVP	Provides network signaling and local traffic control setup
functionality for QoS-aware programs and control
applets.		Manual	Local System
Remote Access Auto Connection Manager	Creates a connection to a remote
network whenever a program references a remote DNS or NetBIOS name or
address.		Manual	Local System
Remote Desktop Help Session Manager	Manages and controls Remote
Assistance. If this service is stopped, Remote Assistance will be
unavailable. Before stopping this service, see the Dependencies tab of
the Properties dialog box.		Manual	Local System
Remote Packet Capture Protocol v.0 (experimental)	Allows to capture
traffic on this machine from a remote machine.		Manual	Local System
Remote Procedure Call (RPC) Locator	Manages the RPC name service
database.		Manual	Network Service
Removable Storage			Manual	Local System
Routing and Remote Access	Offers routing services to businesses in
local area and wide area network environments.		Manual	Local System
Secondary Logon	Enables starting processes under alternate
credentials. If this service is stopped, this type of logon access
will be unavailable. If this service is disabled, any services that
explicitly depend on it will fail to start.		Manual	Local System
Server	Supports file, print, and named-pipe sharing over the network
for this computer. If this service is stopped, these functions will be
unavailable. If this service is disabled, any services that explicitly
depend on it will fail to start.		Manual	Local System
Smart Card	Manages access to smart cards read by this computer. If
this service is stopped, this computer will be unable to read smart
cards. If this service is disabled, any services that explicitly
depend on it will fail to start.		Manual	Local Service
Smart Card Helper	Enables support for legacy non-plug and play
smart-card readers used by this computer. If this service is stopped,
this computer will not support legacy reader. If this service is
disabled, any services that explicitly depend on it will fail to
start.		Manual	Local Service
Speed Disk service			Manual	Local System
TCP/IP NetBIOS Helper	Enables support for NetBIOS over TCP/IP (NetBT)
service and NetBIOS name resolution.		Manual	Local Service
Uninterruptible Power Supply	Manages an uninterruptible power supply
(UPS) connected to the computer.		Manual	Local Service
Upload Manager	Manages synchronous and asynchronous file transfers
between clients and servers on the network. If this service is
stopped, synchronous and asynchronous file transfers between clients
and servers on the network will not occur. If this service is
disabled, any services that explicitly depend on it will fail to
start.		Manual	Local System
Volume Shadow Copy	Manages and implements Volume Shadow Copies used
for backup and other purposes. If this service is stopped, shadow
copies will be unavailable for backup and the backup may fail. If this
service is disabled, any services that explicitly depend on it will
fail to start.		Manual	Local System
WebClient	Enables Windows-based programs to create, access, and modify
Internet-based files. If this service is stopped, these functions will
not be available. If this service is disabled, any services that
explicitly depend on it will fail to start.		Manual	Local Service
Windows Image Acquisition (WIA)	Provides image acquisition services
for scanners and cameras.		Manual	Local System
Windows Installer	Installs, repairs and removes software according to
instructions contained in .MSI files.		Manual	Local System
Windows Management Instrumentation Driver Extensions	Provides systems
management information to and from drivers.		Manual	Local System
Wireless Zero Configuration	Provides automatic configuration for the
802.11 adapters		Manual	Local System
WMI Performance Adapter	Provides performance library information from
WMI HiPerf providers.		Manual	Local System
Workstation	Creates and maintains client network connections to remote
servers. If this service is stopped, these connections will be
unavailable. If this service is disabled, any services that explicitly
depend on it will fail to start.		Manual	Local System
Alerter	Notifies selected users and computers of administrative
alerts. If the service is stopped, programs that use administrative
alerts will not receive them. If this service is disabled, any
services that explicitly depend on it will fail to
start.		Disabled	Local Service
Fast User Switching Compatibility	Provides management for applications
that require assistance in a multiple user
environment.		Disabled	Local System
IMAPI CD-Burning COM Service	Manages CD recording using Image
Mastering Applications Programming Interface (IMAPI). If this service
is stopped, this computer will be unable to record CDs. If this
service is disabled, any services that explicitly depend on it will
fail to start.		Disabled	Local System
Messenger	Transmits net send and Alerter service messages between
clients and servers. This service is not related to Windows Messenger.
If this service is stopped, Alerter messages will not be transmitted.
If this service is disabled, any services that explicitly depend on it
will fail to start.		Disabled	Local System
NVIDIA Driver Helper Service			Disabled	Local System
Remote Registry	Enables remote users to modify registry settings on
this computer. If this service is stopped, the registry can be
modified only by users on this computer. If this service is disabled,
any services that explicitly depend on it will fail to
start.		Disabled	Local Service
SSDP Discovery Service	Enables discovery of UPnP devices on your home
network.		Disabled	Local Service
Telnet	Enables a remote user to log on to this computer and run
programs, and supports various TCP/IP Telnet clients, including
UNIX-based and Windows-based computers. If this service is stopped,
remote user access to programs might be unavailable. If this service
is disabled, any services that explicitly depend on it will fail to
start.		Disabled	Local System
Terminal Services	Allows multiple users to be connected interactively
to a machine as well as the display of desktops and applications to
remote computers. The underpinning of Remote Desktop (including RD for
Administrators), Fast User Switching, Remote Assistance, and Terminal
Server.		Disabled	Local System
Themes	Provides user experience theme management.		Disabled	Local System
Universal Plug and Play Device Host	Provides support to host Universal
Plug and Play devices.		Disabled	Local Service
Windows Time	Maintains date and time synchronization on all clients
and servers in the network. If this service is stopped, date and time
synchronization will be unavailable. If this service is disabled, any
services that explicitly depend on it will fail to start.
		Disabled	Local System
COM+ Event System	Supports System Event Notification Service (SENS),
which provides automatic distribution of events to subscribing
Component Object Model (COM) components. If the service is stopped,
SENS will close and will not be able to provide logon and logoff
notifications. If this service is disabled, any services that
explicitly depend on it will fail to start.	Started	Manual	Local
System
Event Log	Enables event log messages issued by Windows-based programs
and components to be viewed in Event Viewer. This service cannot be
stopped.	Started	Manual	Local System
F-Secure Anti-Virus Firewall Daemon	F-Secure Anti-Virus Firewall
Daemon	Started	Manual	Local System
Logical Disk Manager	Detects and monitors new hard disk drives and
sends disk volume information to Logical Disk Manager Administrative
Service for configuration. If this service is stopped, dynamic disk
status and configuration information may become out of date. If this
service is disabled, any services that explicitly depend on it will
fail to start.	Started	Manual	Local System
Network Location Awareness (NLA)	Collects and stores network
configuration and location information, and notifies applications when
this information changes.	Started	Manual	Local System
Protected Storage	Provides protected storage for sensitive data, such
as private keys, to prevent access by unauthorized services,
processes, or users.	Started	Manual	Local System
Remote Access Connection Manager	Creates a network
connection.	Started	Manual	Local System
Task Scheduler	Enables a user to configure and schedule automated
tasks on this computer. If this service is stopped, these tasks will
not be run at their scheduled times. If this service is disabled, any
services that explicitly depend on it will fail to
start.	Started	Manual	Local System
Telephony	Provides Telephony API (TAPI) support for programs that
control telephony devices and IP based voice connections on the local
computer and, through the LAN, on servers that are also running the
service.	Started	Manual	Local System
DHCP Client	Manages network configuration by registering and updating
IP addresses and DNS names.	Started	Automatic	Local System
Diskeeper	Controls the Diskeeper Service	Started	Automatic	Local System
fsbwsys		Started	Automatic	Local System
F-Secure Anti-Virus 2004		Started	Automatic	Local System
F-Secure Gatekeeper Handler Starter	F-Secure Gatekeeper Handler
Starter	Started	Automatic	Local System
F-Secure Management Agent	F-Secure Management Agent	Started	Automatic	Local System
Help and Support	Enables Help and Support Center to run on this
computer. If this service is stopped, Help and Support Center will be
unavailable. If this service is disabled, any services that explicitly
depend on it will fail to start.	Started	Automatic	Local System
Kerio Personal Firewall		Started	Automatic	Local System
Logical Disk Manager Administrative Service	Configures hard disk
drives and volumes. The service only runs for configuration processes
and then stops.	Started	Automatic	Local System
Network Connections	Manages objects in the Network and Dial-Up
Connections folder, in which you can view both local area network and
remote connections.	Started	Automatic	Local System
Norton Unerase Protection		Started	Automatic	Local System
Plug and Play	Enables a computer to recognize and adapt to hardware
changes with little or no user input. Stopping or disabling this
service will result in system instability.	Started	Automatic	Local
System
Print Spooler	Loads files to memory for later
printing.	Started	Automatic	Local System
Remote Procedure Call (RPC)	Provides the endpoint mapper and other
miscellaneous RPC services.	Started	Automatic	Local System
Security Accounts Manager	Stores security information for local user
accounts.	Started	Automatic	Local System
Shell Hardware Detection		Started	Automatic	Local System
System Event Notification	Tracks system events such as Windows logon,
network, and power events.  Notifies COM+ Event System subscribers of
these events.	Started	Automatic	Local System
System Restore Service	Performs system restore functions. To stop
service, turn off System Restore from the System Restore tab in My
Computer->Properties	Started	Automatic	Local System
Windows Audio	Manages audio devices for Windows-based programs. If
this service is stopped, audio devices and effects will not function
properly. If this service is disabled, any services that explicitly
depend on it will fail to start.	Started	Automatic	Local System
Windows Management Instrumentation	Provides a common interface and
object model to access management information about operating system,
devices, applications and services. If this service is stopped, most
Windows-based software will not function properly. If this service is
disabled, any services that explicitly depend on it will fail to
start.	Started	Automatic	Local System
 
Hi Livioflores,
  I exported the list of services by saving as a text file to the my
doc. folder and this is what it looks like opened in notepad.
  Is there a better way to do this so that the information is more coherent?

---

Request for Question Clarification by livioflores-ga on 06 Jun 2004 15:38 PDT

Hi!!

The list provided is unclear but i hope that will help.
Can you tell me the actual status of the following services:
Application Layer Gateway Service
Network Connections (appears to be Started)
Network DDE
Network DDE DSDM
NLA - Network Location Awareness 

Take special account on these two services:
·Workstation 
·Server 
(if one of them are not running, start it and try, both services must
be running to let MBSA work).

And what about the internal firewall of XP?
Thank you.

---

Clarification of Question by simon26-ga on 07 Jun 2004 12:14 PDT

Hi,
 Could you please explain the importance of these particular services
in connection with MBSA?  In addition, why do you ask about the
internal firewall?
 Thanks

---

Request for Question Clarification by livioflores-ga on 07 Jun 2004 14:40 PDT

Could you please explain the importance of these particular services
in connection with MBSA?
One of the system requirements for MSBA is that the services
Workstation and Server must be enabled for running MSBA:
"System Requirements:
The following list describes the system requirements to scan a local computer: 
Windows Server 2003, Windows 2000, or Windows XP. 
-Internet Explorer 5.01 or later. 
-An XML parser (MSXML version 3.0 SP2 or later) is required for the
tool to function correctly. See the "Additional Information" section
later in this article for more information about this requirement.
-The Workstation service and the Server service must be turned on. 
-The IIS Common Files are required on the computer on which the tool
is installed if you want to run remote scans of IIS-based
computers....
...
Additional Information:
XML parsers are included in Internet Explorer 5.01 and later. If you
are running Internet Explorer 5.01 or later, you do not have to
install a separate parser."
http://www.jsiinc.com/SUBK/tip5100/rh5154.htm


Regarding to the other services and Firewall is only to have a better
knowledge about your computer´s status. Note that I only suggest
changes for Workstation and Server services, for the others I only
asked for a post with their status.

Regards.
livioflores-ga

This is really more a question for livioflores about how this Google
Answers website works; I wonder if you could comment for me...

What would stop the person who asked this question from following your
advice and withdrawing the question before you could "claim your
prize", as you put it?  If the answer is "nothing would stop him from
doing that" then I take it you rely on the good faith of the person
asking the question to follow through with an honest reply, and I find
that heartwarming.

I just read the comment from graememcrae-ga and I also would ask the
same question.  If relying on the 'good faith' of the person asking
the question is how the Google Answers website works, than I too find
it 'heartwarming'.  Personally, I always try to treat others as I
would like them to treat me.  Even beyond that, I especially feel a
strong sense of camaraderie with anyone who is passionate about
computers. Thanks for listening.

Hi!!

The answer is "nothing would stop him from doing that" so yes, I
always rely on the good faith of the person asking the question to
follow through with an honest reply.
But you must note that some type of questions that it is not possible
to be sure that the answer is correct, like this questions and a lot
of other questions related to computer problems. In cases like this
the researchers who think that can help, relying on the good faith of
the person asking the question, post info that could be the answer.
In some other cases when the solution found is obviously the proper
answer (for example when somebody ask for remove a spyware or an
specific virus) the answer is posted directly in the answer box.

Anyway, thank you for taking account of our "heart-warming behavior".

Regards.
livioflores-ga