we are looking for a software patch to be run on the computer to
reconize the lead from the printer to the computer.we have been told
it is usb chip set wire tech 3038.we have a hewlett pacard psc 2110
all in one which doesn't seem to be compatable.thanks

zeusii-ga:

I must admit that I puzzled over your Question for a while, as I am
not familiar with a USB chip set called "wire tech 3038"... then it
struck me that what you most likely are looking for is the USB filter
patch update for the "VIA Tech 3038 PCI to USB controller". On the
assumption that this is the case, please refer to the following
webpage for further information about this patch, and links to
download it:

VIA Technologies Inc. USB Drivers
http://www.viaarena.com/?PageID=298

The direct link for the download is:

http://downloads.viaarena.com/drivers/others/usbf_110.zip

Please note that this download is a ZIP file; if you do not have a
program capable of opening ZIP files (note that Windows XP itself is
already capable of viewing ZIP files, if you have Windows XP
installed), you can download a trial version of WinZIP from:

http://www.winzip.com/downwzeval.htm


I hope this helps! Please let me know if any part of this Answer
requires clarification, using the "Request Answer Clarification"
button above.

Thanks,

aht-ga
Google Answers Researcher