Okay, Steve, I think we're going to be able to get the DNS pointers
straightened around for you, one way or another!
Here is the primary contact information for Neustar from a search of
the records on ICANN's site (ICANN is the organization which oversees
the administration of all World Wide Web registries):
"On August 1, 2002, NeuStar?s principal address will change to:
46000 Center Oak Plaza
Sterling, Virginia 20166 USA
+1 571.434.5400 (telephone)
+1 571.434.5401 (fax)
Checking their website's sitemap:
We find a section on the .us registry:
"Internet Registry Services
Clicking on that link to Neustar's administrative site for the .us registry:
We find a "WhoIs" lookup functionality for the us. domain, and
plugging in "ca.us" yields the following information:
Loudoun Tech Center
45980 Center Oak Plaza
Sterling, VA 20166
So the first thing you should try is to immediately send an e-mail to
explaining that you need your DNS pointer for the
http://www.cis.pvt.k12.ca.us address changed to point to
If you don't receive a response from them by the end of the week, then
you can try calling Neustar at:
+1 888 437-4328 (toll-free)
or at the number shown above:
+1 571.434.5400 (8:00am to 5:30pm, M-F).
(I checked these numbers, and they are valid)
Explain to the person who answers the phone that you have not received
a response to your e-mail request for support, and they should be able
(and willing) to direct your call to someone who can assist you.
As a backup, I've located some other numbers you can try if necessary:
".us" administrator site:ICANN.org
Neustar, Sterling, VA
Neustar, 45980 Center Oak Plaza, Sterling, VA
Before Rating my Answer, if you have any Questions about the above
information, please post a Request for Clarification, and I will be
glad to see what I can do for you.
Please let me know whether you are able to resolve your problem, or
whether you need more assistance.
I hope that this Answer provides exactly the information you were seeking!