Google Answers: error message Microsoft word

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Q: error message Microsoft word ( No Answer, 1 Comment )

Question

Subject: error message Microsoft word
Category: Computers > Software
Asked by: craigeperkins-ga
List Price: $3.00

Posted: 03 Jun 2004 17:27 PDT
Expires: 03 Jul 2004 17:27 PDT
Question ID: 356146

I can not save  my files a meessage error pops up saqying they are
sendingan error report to Microsft. I click on a link on that and it
says the problem is:
AppName: winword.exe AppVer: 10.0.4219.0 ModName: hpzntp04.dll.
What do I do. I have windows 2000

ModVer: 2.80.0.0 Offset: 0001fdc3

Request for Question Clarification by netcrazy-ga on 03 Jun 2004 17:54 PDT

Hello,
Couple of questions for clarification.
1. Did you recently install any printer (e.g HP)?
2. Did you make any changes to the default printer settings?

Let me know so that I can help you better.

Thanks
netcrazy

Clarification of Question by craigeperkins-ga on 04 Jun 2004 11:40 PDT
Yes I recently changed my default printer

Answer

There is no answer at this time.

Comments

Subject: Re: error message Microsoft word
From: cocoajoe-ga on 04 Jun 2004 06:38 PDT

Here are a couple of links which discuss solutions that others have
found with hpzntp04.dll errors:
http://www.majorgeeks.com/vb/showthread.php?t=32582
http://nu-ware.com/forums/Nu-Ware_forum/posts/68.html

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