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Q: ordering Citizen Watch replacement parts ( Answered 5 out of 5 stars,   0 Comments )
Question  
Subject: ordering Citizen Watch replacement parts
Category: Miscellaneous
Asked by: astrokoala1-ga
List Price: $5.00
Posted: 07 Jun 2004 09:53 PDT
Expires: 07 Jul 2004 09:53 PDT
Question ID: 357630
Hi,
I am looking for a replacement buckle for a Citizen Eco Drive Modena
Watch.  Is there a website where I can order them?

thanks.
Answer  
Subject: Re: ordering Citizen Watch replacement parts
Answered By: palitoy-ga on 07 Jun 2004 10:09 PDT
Rated:5 out of 5 stars
 
Hello Astrokoala1

There is indeed a website where you can order them, you may order
replacement parts online at the Citizen website.

Their service headquarters is the place to look:

http://www.citizenwatch.com/us/technical/service/service.html

For replacement parts you can email directy to: parts_us@citizenwatch.com

These details are relevant for Citizen customers in the USA (although
they will help anyone worldwide).

The Official Citizen Worldwide Support Network is here:

http://watch.citizen.co.jp/cs/english/service/index.html

I hope this answers your question.  If you have any further questions
or queries regarding this please ask for clarification and I will do
all I can to help.

Request for Answer Clarification by astrokoala1-ga on 07 Jun 2004 11:04 PDT
Hi,
Thanks for the quick response.  
I did went to their website a while ago yet I received no response
from them.  I was looking for if there is a retail website that sells
parts for the watch.  thanks,


mark

Clarification of Answer by palitoy-ga on 07 Jun 2004 11:09 PDT
Where are you located?  In the USA?  Once I know this I can try and
narrow this down a little.

Clarification of Answer by palitoy-ga on 07 Jun 2004 11:17 PDT
Assuming you are in the USA the recommended repair stores for Citizen
watches can be found here:

http://watch.citizen.co.jp/cs/english/service/namerica.htm#u.s.a

Those with websites are:
http://www.citizenwatchserv.com/
http://www.hurleyrobertsservice.com/

Request for Answer Clarification by astrokoala1-ga on 07 Jun 2004 12:13 PDT
yeah, I live in the US on the east coast. (boston to be exact)

Clarification of Answer by palitoy-ga on 07 Jun 2004 12:39 PDT
There are no recommended Citizen watch repair shops in Boston I'm
afraid (there are less than 10 in the USA).  Please see my previous
clarification answer for the details of these stores (addresses,
telephone numbers and websites).
astrokoala1-ga rated this answer:5 out of 5 stars
thank you. the response is very fast and good enough.

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