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Q: Technical support MSN Messenger ( Answered 5 out of 5 stars,   0 Comments )
Question  
Subject: Technical support MSN Messenger
Category: Computers > Internet
Asked by: lindisfarne-ga
List Price: $2.00
Posted: 07 Jun 2004 15:40 PDT
Expires: 07 Jul 2004 15:40 PDT
Question ID: 357808
Trying to log into MSN messenger. Coming up with an error  The MSNMSGR
EXE file is linked to missing export OLEAUT32.DL.176
Answer  
Subject: Re: Technical support MSN Messenger
Answered By: joey-ga on 07 Jun 2004 15:48 PDT
Rated:5 out of 5 stars
 
This apparently is a somewhat common problem that people have been
having.  Fortunately, the fix is simple.

According to Microsoft, "This error can be caused by a missing or
damaged OLEAUT32.DLL file, It can also be caused by problems with the
DLL, not being registered properly in the windows registry."

They recommend closing out of MSN Messenger entirely (right-click on
the icon by your system clock and click "exit", running the update
file located at the URL below, and then rebooting your system.

"VBRuntime" Update file from Microsoft:
------------------
http://download.microsoft.com/download/vb60pro/Redist/sp5/WIN98Me/EN-US/VBRun60sp5.exe
------------------

The full details are available at the following URL:
http://support.microsoft.com/default.aspx?scid=kb;en-us;555063

I hope this works out for you!

--Joey

Searching strategy: OLEAUT32 msn

Request for Answer Clarification by lindisfarne-ga on 07 Jun 2004 15:56 PDT
Thank you for your quick response to my question.  The program won't
load at all. I don't even have the MSN icon in the bottom right corner
and it won't load from the progams menu. I've so far removed the
program and downloaded it again but same error message comes up.
Thanks. Kim

Clarification of Answer by joey-ga on 07 Jun 2004 16:42 PDT
No problem, I'm very glad it worked out for you.  And thank you very
much for the tip.

--Joey
lindisfarne-ga rated this answer:5 out of 5 stars and gave an additional tip of: $5.00
Unbelievable!!!!  I wasn't really expecting a reply but I got an
answer within 5 mins... I was still sceptical but followed the URL and
it fixed the problem straight away. Excellent. What can I say.
A+++++++++ Thank you

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