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Q: unwanted tool bar ( Answered,   0 Comments )
Question  
Subject: unwanted tool bar
Category: Miscellaneous
Asked by: landstar-ga
List Price: $10.00
Posted: 14 Jun 2004 19:04 PDT
Expires: 14 Jul 2004 19:04 PDT
Question ID: 361196
unwanted toolbar,the search mall .com,I can not stop it from taking
over my computer.I have zone alarm pro w/virus,it dose not see
anything wrong.I Also a parasite program and it dose not see
anything.I did a search for unwanted tool bars and tried 2 of them
nether of them helped.
Answer  
Subject: Re: unwanted tool bar
Answered By: tox-ga on 14 Jun 2004 19:25 PDT
 
landstar-ga,

Just as a note, neither Google Answers nor I take responsibility for
any information lost. However these instructions should not be a
danger to your PC and if you have any concerns, just ask for
clarifications.

Follow these procedure for cleaning spyware off of your computer:

1. Control Panel > Add/Remove Programs and look for search mall.com
and or other software that you have not installed and uninstall it.

2. Download and install/run StartupCPL
(http://www.mlin.net/StartupCPL.shtml). I recommend you use the
Standalone EXE version. Click through the various tabs and uncheck any
items that appear to be spyware/adaware. If you are not sure, you can
goto http://www.sysinfo.org/startuplist.php to look up the program, or
post it here and I can tell you if its important or not.

3. Install AdAware (http://www.lavasoftusa.com/support/download/),
update to the latest reference file and run a scan on your entire
computer. Go to Scan Now > Perform smart system-scan > Next and
Quarantine/Delete the ads you find.

4. Update your virus reference files and run a complete system scan.

5. Download HijackThis (http://www.lavasoftusa.com/support/download/)
and run it. Click Scan. Check any of items which appear to be your
unwanted toolbar and click Fix checked.

This should clear your computer of all spyware/adware/unwanted
toolbars. If you have any questions or doubts about what to
uninstall/delete, please ask for clarifications and I will be happy to
assist you.

Cheers,
Tox-ga
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