Can you find example questionnaires used in mystery shopping research
for bars and restaurants in the USA or UK?

Hello.

Here's a great example of a detailed questionnaire used in mystery
shopping research for bars and restaurants from the USA (Ohio,
specifically):
Eatwithus.com: UNDERCOVER DINING!
http://www.eatwithus.com/interact/shop.html

Here's another excellent example of a restuarant/bar questionnaire
from a mystery shopping service in the USA:
http://satisfactionservicesinc.com/Full%20Restaurant.htm
From Satisfaction Services Mystery Shopping Service:
http://satisfactionservicesinc.com/home.html

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More information:
Mystery Shopper Questionnaire
http://www.lsj.com/news/business/040411_service_web.html

Mystery Shopping Recruitment Club
http://www.highstreetcentral.com/mysterys.htm

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search strategy:
"secret shopper" "your food"
evaluation "your server" "your food"

I hope this helps.

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Request for Answer Clarification by wally4661-ga on 15 Jun 2004 02:14 PDT

That's great - can you find one for a UK supermarket????

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Clarification of Answer by juggler-ga on 15 Jun 2004 02:47 PDT

Hi,

I'm glad that you were pleased with the bar/restaurant questionnaires.

As for a mystery shopper questionnaire for a UK supermarket... I
haven't found anything yet.  It's very late where I'm at (2:45 in the
morning).  I could work on it some more tomorrow, but you might
consider posting that as a new question so that another researcher
might be able to locate something for you sooner.

Thanks!
-juggler