Category: Business and Money > eCommerce
Asked by: traysure-ga
List Price: $5.00
15 Jun 2004 15:03 PDT
Expires: 15 Jul 2004 15:03 PDT
Question ID: 361573
Hello I just had a chat session with a company named Globalinet.net and I am wondering if they are speaking the truth with the questions that I asked them and their answers....I have read your web site ://www.google.com/webmasters/seo.html and I am not what is going on.... :) The chat log is as follows and your response will be greatly appreciated. Ted works with Globalinet.net and I am Traysure. Ted: Thank you for contacting Global Inet. This is Ted, how may I assist you? Traysure: I am just wondering what affiliation you have with Google? Ted: We have contracts with Google, which once our clients sign up with our program they will show up in the sponsored listings at a flat rate versus a pay per click Traysure: okay...now is that the same kind of contract that I would have with google if I was to sign up with them via an add word program? Ted: No, you would show up in the same listings area as Google but again it is flat rated. Is there a number which I can contact you, to better explain the program. Traysure: Not right now...this is the best way to talk with me at this moment Ted: No problem Traysure: I see on google it says this Beware of SEO's that claim to guarantee rankings, or that claim a "special relationship" with Google, or that claim to have a "priority submit" to Google. There is no priority submit for Google. Ted: Are you currently marketing your site Traysure: no currently I am not Ted: I don't care what it says, we can place you at the top of the search engines. Ted: I can give you examples to look at Traysure: I am not marketing my site via a marketing company...I use ppc on Google and Overture Ted: how much are you currently spending per month, if you don't minf me asking Traysure: Well..I totally understand that you can place me at the top of the search engines....but I can do that myself via Pay Per Click.....and my program checks it every 30 minutes to make sure that it is still in the top postion.... Traysure: how often does your service check to make sure that my listing would be at the top? Traysure: What happens if it drops from the top spot and slips to the 2nd spot? Ted: With our program it is flat rated no matter how many people click on your site your rates don't change. If at any time someone falls out of their listings it shows up on our end and you r site will be put up immediately Traysure: okay Traysure: So to sum it up...do you have a special contract with Google for a flat rate program.....right? Ted: To a certain extent. We have contracts with 21 search engines Traysure: Also....with your program...do you share the impression and how many times the add's show up on Google...like I can check out when I sign in to the add word program Ted: I have no idea, that would be adifferent department...I know where you are going with this, but again we are not affiliated with the add word program Traysure: okay... Ted: What type of industry are you ijn Traysure: We sell CD's Traysure: check out this http://forums.monstersmallbusiness.com/index.php?showtopic=4981 Traysure: this is why I am kind of wondering about Ted: No problem I understand your looking around, I would be too. Traysure: Is this company a SEO? Ted: i donot know what an SEO is to be honest wiht you Traysure: I am sorry for being a pain..but I just dont quite understand...say I pay to be at the top postion...with the key word music Cd and then another company comes along and hires you to keep their add on the top spot....how can that work...cause My program checks every 30 minutes to make sure that I am on the top.... Traysure: and your company says that it makes sure that your listing will be always on the top.... Traysure: but there can only be ONE top spot.... Traysure: So how does that work Ted: If you own the top spot no one can take that spot from you, regardless if people are using a pay per click Ted: we have 3 positions available per keyword phrase Ted: It's on a first come first serve basis Traysure: But how...cause I am paying for that key word for the top spot Traysure: and if I get out bidded for the key word...then I drop down to #2 spot...and then my program checks and see's that I am not in the #1 spot...and then it raises my bid so that I then can bump you out of the top spot Ted: Again we have no affiliation with the pay per clicks, our contracts guarantee you that spot Traysure: Okay...well...I just dont understand.... :) Ted: Again they are 2 different entities Traysure: but thats okay Ted: If you can give me your number I can better explain it to you Traysure: 2 different entities but only one spot....and we are both working for the same postion Traysure: I know that I can take any spot on google in their Sponsored Links section Traysure: right now..... Ted: 2 differnt ways to get to the top, the way our contracts are set up once you are in our program you have seniority over the pay per clicks Ted: for the number 1 position Traysure: okay that answers my questions ....... Traysure: thank you very much for your time Ted: the reason being is that we pay the search engines off for the entire year to guarantee you that position Ted: No problem Traysure: okay... Traysure: take care Ted: you too
Re: Globalinet.net Questions....
Answered By: robertskelton-ga on 16 Jun 2004 14:08 PDT
Hi there, Obviously it is remotely possible that Google and other search engines have made a secret deal with this company, a deal that no-one else has heard about. But it is all rather unlikely. I am in the industry myself, and read forums and articles obsessively, and I have not heard of such a deal. SEO? ---- An SEO optimizes client's web pages, so they are clearly not an SEO, and Google's official advice on SEOs does not specifically apply. Aside from SEOing, the only way to reach the top of Google search results pages is via AdWords. From looking at their website it is clear that they use AdWords, and you would just be paying them to provide AdWords placement. The giveaway is the following: "The only requirements are that your web site contains content that is relevant to the keyword phrases you want it found under. There are no broken links. No pop up windows and that you can escape the site using the back button. " http://globalinet.net/ppfaq.htm The above are regular requirements of Google AdWords. Special Deal ------------ To run such a business they would need to keep each client's campaigns separate. To do so requires getting permission from Google to run multiple Adwords accounts. That would be the only "special arrangement" they have. The Catch --------- Their cheapest price for providing #1 position on Google is extremely expensive: For 3 months of guaranteed #1 position - 3 URL's, 10 Keyword Phrases, 10 Search Engines (including Google)- is $17,691! ($1799.00 per month + $500.00 setup fee- for 3 months, Multiply x 3 for Number 1 position guarantee) http://globalinet.net/ppsolutions.htm There does not appear to be a cheaper way of proving what they promise, in terms of a #1 position at Google. The big catch (in my opinion, and I've never used them, so it's an educated guess) is this: Q. Who chooses my keyword phrases? A. You choose the keyword phrases that will best describe your business. GIM will research those words and use the ones that will, based on experience, bring about the best result. We will also suggest keyword phrases if you need assistance. Once the keyword phrases are agreed upon you will see your site listed in just a few short days. http://globalinet.net/ppfaq.htm Best result for who? They will decide which keywords to use (obviously the ones that don't cost so much) and then convince you to agree on them. Use Google's Adwords tools, it is quite easy to make a strong prediction of how much each keyword will cost. If I were them, I'd offer one good keyword, and nine very ordinary keywords. The same people/person runs a similar service: http://arundel.net/pay-per-click.html He has defended both sites in a forum: http://www.corporatewebsitemarketing.com/forums.php/action::profile/userid::shadoze/ My Opinion ---------- I work in the AdWords industry. We run hundreds of campaigns and the cost of all of them combined does not even come close to what Gloabl Inet are charging. In my opinion the cost of having them run your campaign would be many times more than doing it yourself, and much more than paying a college student a full time wage to do it for you. As you have indicated that you have a service that checks ranking of AdWords results, I would recommend that you run the AdWords campaign yourself. The program is easy to manage, and has been designed for regular webmasters to run campaigns on their own, without 3rd party assistance. Best wishes, robertskelton-ga
Re: Globalinet.net Questions....
From: remax-ga on 16 Sep 2004 05:47 PDT
I used global i-net for 3 months. I was guaranteed to be #1 on 13 search terms. I was paying over $5,000 per month. I came up #4 if anywhere except on the less popular terms when I may come up 1 or 2 when I was up at all. On the overture accounts I didn't even come up with the correct website address which could not be corrected for 3 months. What's peculiar though is that the website address was one that i never gave them, it was one that I used on my overture acct. at one time. How did they get it? It leads me to beleive that they buy the time from overture and then charge us crazy mark ups. At #3 and #4 position i could have been up 10x more often had i spent the same amount of money with overture. if you would like to talk to me i would be happy to outline my experience with this fraud of a company. what it boils down to is almost 20k of wasted money. DO NOT DO IT.
Re: Globalinet.net Questions....
From: chameleon4-ga on 12 Oct 2004 10:27 PDT
I have been using global inet since April 04, and I am having my second bout of trouble with them. I just can't seem to get any straight answers from them. Traysure and Ted's transcript above sounds very typical with the kind of evasion that I have been expeiriencing with them. And "customer service" refers me to "quality control", and their CEO cannot be made available to me. The only department that does not miss a beat is "accounting". Getting past their sweet-sounding, wolverine "receptionist" to actually speak to "customer service" is a major feat in itself! In this latest round with them we noticed that our inquiries dropped off dramatically in the beginning of September, and when I contacted them about it they blamed their "servers being down" because of the hurricane.... ok, forgivable.... but do they have "servers"? We had not been checking on our listings until September, because we did receive an increase of traffic since signing up with them. After reading your answer, I now know that we could probably have done better on our own.... ah well, live and learn. Anyway, they keep insisting that "Nothing has gone wrong on their end", and that they and the search engines do "maintenance" during the late evening hours. I can't get a straight answer from them as to what is this "maintenance"? Does anyone know if it's true that Google does "maintenance" on their paid listings during the late evening hours? (say 10 pm to ? Eastern time) There is a clause in their contract that says "up time is mainly dependant on the search engines, an will hold Global Inet harmless due to technical or other issues related to the search engines". I'd like to know how I can get information as to if our site was down at a specific time due to technical or other issues related to Google? For the past 2 days I have been checking our listings every hour that I am awake, and it seems that our site is down every evening. I am beginning to think that they have have sold the same keywords to several clients, and they rotate them, so at some point, each client experiences some down-time. Another very suspicious thing is that they themselves cannot be found, even by their URL, in a Google search. I haven't checked the other engines. I'd appreciate any input on this subject. Thank you.
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