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Q: Can't open a Word document ( Answered 5 out of 5 stars,   3 Comments )
Question  
Subject: Can't open a Word document
Category: Miscellaneous
Asked by: zaker-ga
List Price: $3.00
Posted: 15 Jun 2004 16:51 PDT
Expires: 15 Jul 2004 16:51 PDT
Question ID: 361625
When I try to open a certain word document, it does not open, and I get:
"THE DOCUMENT NAME Or PATH IS NOT VALID, TRY THESE SUGGESTIONS:
1. CHECK THE FILE PERMISSIONS FOR THE DOCUMENT OR DRIVE.
2. USE THE FILE OPEN DIALOG BOX TO LOCATE THE DOCUMENT"

I used search and windows explorer, but could not find the document. 
Any suggestions please?

Thanks 

Zaker
Answer  
Subject: Re: Can't open a Word document
Answered By: nenna-ga on 15 Jun 2004 17:14 PDT
Rated:5 out of 5 stars
 
zaker-ga 

Hello! When you get the 
"THE DOCUMENT NAME Or PATH IS NOT VALID, TRY THESE SUGGESTIONS:
1. CHECK THE FILE PERMISSIONS FOR THE DOCUMENT OR DRIVE.
2. USE THE FILE OPEN DIALOG BOX TO LOCATE THE DOCUMENT"

There are a few things you can do to figure this out. First of all,
locate the original copy of the document. A shortcut can lead to a
original file that has been deleted and therefore won't open.

Make sure you have not re named the file and you're trying to open
something that does not exist. For example,let's say you had a file
named AAA.doc on your C drive, and then had a shortcut to AAA.doc on
your desktop. You renamed the original AAA.doc on your C drive to
BBB.doc, but, the shortcut on your desktop says AAA.doc, it will not
open it, even though the shortcut path is correct, because the
original now has a different name.

Also, make sure the original document is not hiding out in your recycle bin.

And, last but not least, when you locate the original file, make sure
the permissions and setting allow you to open the file.

However, without finding the correct file on your computer that you
want to open, it may not be possible to solve this.
You could do a computer search from the start menu and look for all
files that end in .doc
You could refine this search even more if you know when the document
was created or last modified. That way, if it's in the recycle bin,
moved somewhere else, or with a different name, you could look at all
the .doc files to try and locate the one you need if it's incognito :)

Normally, those suggestions solve the problem most of the time, it's
usually just a small glitch.

If this answer requires further explanation, please request
clarification before rating it, and I'll be happy to look into this
further.
Nenna-GA
Google Answers Researcher

Request for Answer Clarification by zaker-ga on 15 Jun 2004 18:06 PDT
Hi, The file is not in the recycle bin as I did not delete it.  I have
a short cut only in one place- in any word document I click file and
get the names of the 4 files I closed recently, it is one of them. 
When I click it I get a small window with the information I reproduced
in the first part of my question. It is not in my documents. I used
search in the start menu, and also searched a specific word inside the
file. Could you please elaborate on your "make sure the permissions
and setting allow you to open the file" and how can I find and check
"permissions" in case I find the file it and please see if there is
another way.  I know that it is in my hard drive-how can I reach it
please?  Bye Zaker

Request for Answer Clarification by zaker-ga on 15 Jun 2004 18:47 PDT
I found the file by using start find.  When I click it I get the same
answer of Check the file permission etc.  It also tell me to open the
dialog box etc. Could you please show me how find the file through
these two ways which I have mentioned in the beginning.  Thanks.

Request for Answer Clarification by zaker-ga on 15 Jun 2004 19:15 PDT
Please read "tells" instead of "tell."  Sorry

Clarification of Answer by nenna-ga on 16 Jun 2004 05:21 PDT
Zaker-ga

Being that we found the file for on your computer, which was your
original question I ask that you post another question asking how to
change file permissions. It is beyond the scope of the original
question.

You may want to review the pricing guide

http://answers.google.com/answers/pricing.html

Nenna-GA
Google Answers Researcher
zaker-ga rated this answer:5 out of 5 stars
You have tried your best.  Thank you

Comments  
Subject: Re: Can't open a Word document
From: kumartkk-ga on 15 Jun 2004 16:55 PDT
 
1.  Try renaming the file and opening

2.  Make sure you are not trying to open a short cut to the word
document (and the document itself has been deleted)
Subject: Re: Can't open a Word document
From: nenna-ga on 16 Jun 2004 07:47 PDT
 
Thank you for the rating. I am glad I could be of help.

Nenna-GA
Subject: Re: Can't open a Word document
From: aceresearcher-ga on 16 Jun 2004 09:13 PDT
 
Greetings, zaker!

Try finding that Search ==> Find link to the Question again. Do a
**right** click on it, and select "Properties". Select (using your
mouse) and Copy the full filepath name using <ctrl>-c or Edit ==>
Copy. Can you post that full filepath name here?

Thanks,

aceresearcher

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