<According to Stellar info, $11.8 billion was spent on data recovery this year.
The love bug cost $8 billion and code red cost $2.8 billion. The cost
of each data loss incident is approximately $2557 (Source: Pepperdine
University Study 9/99)
The causes of data loss:
Human error ? 32%
Software corruption ? 25%
Virus attack ? 22%
Hardware error ? 13%
Sabotage ? 6%
Natural disasters ? 2%
http://www.stellarinfo.com/data_loss.htm
Ontrack is the world leader in data recovery.
http://www.ontrack.co.uk/
In 2003, Ontrack experienced growth of 138%. It has European revenues
of over £10.5 million.
http://www.lewisvpr.com/VPRlogin/LEWISVirtualPressRoom/clients/KrollOntrack2/Releases/120404_Madridoffice.htm
Ontrack?s revenues for 2001 were $55.8 million.
http://www.krollontrack.de/Ueberuns/Pressemitteilungen/index.asp?getPressRelease=97
Ontrack?s first quarter revenues for 2000 were $8,809.000.
http://www.lewisvpr.com/VPRlogin/LEWISVirtualPressRoom/clients/KrollOntrack2/releases/000511_ontrack.html
According to Norman.com, Ibas has 40% of the European market for data
recovery services.
http://www.norman.com/News/Press_releases/2000/3627/en-us
According to Action Front, the Data Recovery market is highly
fragmented and includes a lower tier of hundreds of small players
performing simple data recoveries in addition to their main computer
sales and service businesses. Action Front considers itself one of the
top three data recovery companies in the US. It has experienced growth
of 20% for the last three years and predicts 35% growth in the near
future.
http://www.actionfront.com/ActionFront_Corporate_Profile.pdf
Established in 1989, Action Front is North America?s only ISO
certified data recovery service. It has over 41,000 customers
including 50% of Fortune 500 and 70% of the top 100.
http://www.actionfront.com/
Data Recovery Services Inc.
Established in 1981, clients include Global 1000. Forbes 500, Fortune
500 and Fortune 1000 companies.
http://www.datarecovery.net/Clients.asp
This site has a directory of data recovery companies which gives
details of 40 companies in this field.
http://www.usbyte.com/common/recoverylist1.htm
According to DriveService, 35% of the drives that come in to a data
recovery service are unrecoverable.
Many of the data recovery services act only as middle men and send
their data recoveries to around half a dozen or so major players.
http://www.driveservice.com/drarticle.htm
Cost of data loss.
According to Arco Data Protection Systems, data losses cost US
businesses $12 billion annually.
http://www.arcoide.com/
This site has a number of data loss facts including:
An estimated 15 million laptops suffer data loss annually (Source: Gartner Group).
70% of corporations go out of business after losing critical data (Source: DTI).
20% of losses cost companies more than $10,000 (Source: Pepperdine
University Study, 9/99).
An average of 80% of company data is stored on desktop Pcs and laptops
and is not backed up. Only 20% is stored on a server (Source: Hewlett
Packard WebSite).
30-40% of backups are unusable (Source: Total Recall Data Recovery).
35.7 million laptops in use in 1999 were not backed up (Source: EBF Software).
55% experience 1 or 2 disk failures per year (Source: EBF Software).
http://www.binarybiz.com/stoploss/index.lasso
----------------------------------------------------------
Breakdown of customer base.
According to Unistal who perform an average of 130 data recovery cases
per month, the type of user of their service breaks down as follows:
Corporate 45%
SOHO (home) 30%
Govt/PSU 10%
Personal 15%
http://www.unistal.com/data_care_suite.html
------------------------------------------------------
World market for hardware maintenance.
According to Gartner Dataquest, world revenue for hardware maintenance
and support will grow from 75.3 billion in 2000 to $79.4 billion in
2007. According to these figures, in 2000, the hardware maintenance
and support revenue accounted for 14.57 % of the IT services market
and will account for 11.23% by 2007.
See Table 2: Worldwide IT Services Market Revenue by Segment 2000-2007
http://www1.cata.ca/china/documents/102003/ITServicesMarket5YearGrowthForecastRevised.pdf
According to an article on PRWeb, the computer services market is
worth $300 billion.
http://www.prweb.com/releases/2004/5/prweb127521.htm
An IDC Damage Survey found that in 2000, it cost U.S. corporations $1
billion to repair and replace broken notebooks.
http://www.panasonic.ca/English/Office/notebook/idc.asp
Spending by US businesses on computer repairs.
According to Nebworks, US businesses spend $25 million a year on computer repair.
http://www.nebworks.com/clean.html
According to MetaGroup, the average desktop PC costs a business
between $2,000 and $5,000 per PC, per year, per person.
http://www.printers.ibm.com/internet/wwsites.nsf/vwwebpublished/workplace110403pr_ww
According to the US Census Bureau, computer maintenance and repair
businesses are SIC code 7378. In 1997 there 6,087 establishments with
receipts of $7,565,169,000.
http://www.census.gov/epcd/ec97/industry/E811212.HTM
Spending by householders aged 35 to 44 on computer repair and maintenance.
According to a report by Peter Francese, baby boomers, those aged 35
to 44 spend nearly $100 million a year on computer repair and
maintenance.
http://www.pressrepublican.com/Archive/2001/04_2001/04292001pf.htm
UK spending on computer maintenance.
According to IRN research, the UK market for computer maintenance is £0.9 billion.
http://www.irn-research.com/downloads/IRNSampleComputerIndustry.pdf
--------------------------------------------------------
A study by Ipsos-Insight found that in 2002, 40% of internet users had
to get their computers repaired as a result of a virus. In 2001 just
12% of internet users needed to get their computers repaired as a
result of a virus.
http://www.ipsos-insight.com/tech/internetfact.cfm
------------------------------------------------------
Data loss statistics
A national survey by Harris Interactive for Imation Corp. found that
three out of five PC owners (57%) had lost a file that they thought
had been sufficiently stored.
85% of PC owners were very concerned about losing data.
One in four PC owners said they frequently backed up files, 36
sometimes, 22 seldom and 9% didn?t know how to back up files.
CD?s are the most favoured medium for backing up files ? used by 76%
of respondents.
http://www.imation.com/en_US/main.jhtml?Id=10_02_02&Article=2002_09_18_dsim_survey.xml>
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<Additional links:>
<This 1997 report from Missori Business gives details of the computer
repair business and can be used as an aid to planning a business.>
<http://www.missouribusiness.net/iag/CompR&R_.pdf>
<Computer maintenance and repair firms. Business and Industry Profile.
Published by Illinois Department of Commerce and Community Affairs.>
<http://www.sbaer.uca.edu/Publications/pub00046.txt>
<Search strategy:>
<"computer repair and maintenance" billion>
<://www.google.com/search?q=%22computer+repair+and+maintenance%22+billion+&hl=en&lr=&ie=UTF-8&start=10&sa=N>
<"computer repair" businesses spend>
<://www.google.com/search?hl=en&lr=&ie=UTF-8&q=%22computer+repair%22+businesses+spend>
<"data recovery" "major players">
<://www.google.com/search?hl=en&lr=&ie=UTF-8&q=%22data+recovery%22+%22major+players%22>
<"data recovery market" billion>
<://www.google.com/search?hl=en&lr=&ie=UTF-8&q=%22data+recovery+market%22+billion>
<"hardware maintenance" billion>
<://www.google.com/search?hl=en&lr=&ie=UTF-8&q=%22hardware+maintenance%22+billion+>
<"data recovery" spending>
<://www.google.com/search?hl=en&lr=&ie=UTF-8&q=%22data+recovery%22+spending>
<"data recovery" "market share">
<://www.google.com/search?hl=en&lr=&ie=UTF-8&q=%22data+recovery%22+%22market+share%22>
<Hope this helps.> |
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