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Q: Yahoo is still charging me for an old, closed, small business account. ( Answered 5 out of 5 stars,   1 Comment )
Question  
Subject: Yahoo is still charging me for an old, closed, small business account.
Category: Computers > Internet
Asked by: freebay-ga
List Price: $2.00
Posted: 22 Jun 2004 22:20 PDT
Expires: 22 Jul 2004 22:20 PDT
Question ID: 364895
Hi,

I use to use Yahoo Small Business for hosting a website and I
completely closed the account.

Where can I contact them to tell them to stop charging my credit card
and refund the 2 charges of 39.95?
Answer  
Subject: Re: Yahoo is still charging me for an old, closed, small business account.
Answered By: easterangel-ga on 22 Jun 2004 23:17 PDT
Rated:5 out of 5 stars
 
Hi! Thanks for the question.

You can specifically contact Yahoo Small Business department at this
toll-free number:

Yahoo Small Business 
1-866-781-9246 
http://smallbusiness.yahoo.com/bzinfo/about/index.php

Another option will be to contact Yahoo at their headquarters.

Yahoo! Inc.
701 First Avenue
Sunnyvale, California 94089 
Phone (408) 349-3300 
Fax (408) 349-3301 
Office Hours 8:30 a.m. to 5:00 p.m. PST 

Search terms used:  
yahoo small business

I hope these links would help you in your research. Before rating this
answer, please ask for a clarification if you have a question or if
you would need further information.
                             
Thanks for visiting us.                              
                              
Regards,                              
Easterangel-ga                              
Google Answers Researcher

Request for Answer Clarification by freebay-ga on 23 Jun 2004 04:01 PDT
Thank you.

Would you happen to know the URL of the form to contact them regarding this issue?

Clarification of Answer by easterangel-ga on 23 Jun 2004 04:13 PDT
Hi again!

Here is the link for the customer support form of Yahoo Small Business

http://add.yahoo.com/fast/help/us/store/cgi_support

Thanks again!
freebay-ga rated this answer:5 out of 5 stars
Could not have been better! AAA+++++

Comments  
Subject: Re: Yahoo is still charging me for an old, closed, small business account.
From: nelson-ga on 23 Jun 2004 03:51 PDT
 
If you do not get satisfaction from Yahoo, contact your credit card
issuer and file a complaint.

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