My Computer keep reseting at random times, especially when using
memory intensive programs or if I use certain periferal devices, ex.
insert a cd into the drive. it will just flash off and reset to the
BIOS Post and restart windows. My system specs are the following:
P4 3.06 HT chip running on a Gigabyte Mobo
1 gb of Rambus RAM
win XP pro
Many attached devices, used for video editing
Could it be possible that I need a more powerful power supply or could
it stem from an IRQ conflict? Please give me your take and offer
possible solutions. |
Request for Question Clarification by
sublime1-ga
on
23 Jun 2004 08:55 PDT
digidreams...
Right-click on the My Computer icon and go to the Advanced
tab. At the bottom, click on the Startup and Recovery button.
In the middle section, under System Failure, uncheck the box
next to Automatically reboot. Then reboot.
Instead of a automatically resetting, you should now receive
some sort of error message accompanying the system failure.
Write down exactly what it says and post it back here, and it
will be easier to research and resolve your problem.
sublime1-ga
|
Request for Question Clarification by
feilong-ga
on
23 Jun 2004 09:31 PDT
It could be hardware related. Check if the heat sink is properly
attached on the processor. Also, check the memory because it may have
become defective. If you have two RAM sticks, remove one and see if
the system will still reset or not. Do the same with the other chip.
|
Clarification of Question by
digidreams-ga
on
23 Jun 2004 13:05 PDT
Details
Product: Windows Operating System
ID: 1003
Source: System Error
Version: 5.2
Symbolic Name: ER_KRNLCRASH_LOG
Message: Error code %1, parameter1 %2, parameter2 %3, parameter3 %4,
parameter4 %5.
Explanation
A blue screen (Stop error) was reported. The message contains details
about the error. A matching event with Event ID 1001 might also appear
in the event log. This matching event displays information about the
specific error that occurred.
User Action
No user action is required.
|
Clarification of Question by
digidreams-ga
on
23 Jun 2004 13:09 PDT
SEEMS THIS IS THE ACTUAL EVENT THAT LEAD TO THE CRASH!!!!
Details
Product: Windows Operating System
ID: 1001
Source: Save Dump
Version: 5.2
Symbolic Name: EVENT_BUGCHECK_SAVED
Message: The computer has rebooted from a bugcheck. The bugcheck was:
%1. A dump was saved in: %2.
Explanation
The computer has restarted from a bugcheck. The event log contains
details about the cause of the bugcheck.
User Action
If an error report was generated for this error, you might be able to
obtain more information about the error by sending the report to
Microsoft for analysis.
What to expect
Microsoft actively analyzes all error reports and prioritizes them
based on the number of customers affected by the error signature
contained in the report. When a report is submitted, Microsoft will
try to determine the cause of the error, categorize it according to
the type of issue encountered, and send you relevant information when
such information is available. However, because error reports do not
always contain enough information to positively identify the source of
the issue, Microsoft may might need to collect a number of similar
reports from other customers before a pattern is discovered. Although
Microsoft might not be able to provide a solution for your particular
error at this time, all information submitted is used to further
improve the quality and reliability of our products.
--------------------------------------------------------------------------------
Related Knowledge Base articles
You can find additional information on this topic in the following
Microsoft Knowledge Base articles:
? Windows XP Support Center
Visit the Windows XP Support Center for links to common questions and
answers, instructions, the latest downloads, and more.
? How to gather information after a memory dump in Windows XP
Describes how to obtain and interpret memory dump file information
after your computer stops responding and you receive a Stop error
message.
|
Request for Question Clarification by
sublime1-ga
on
23 Jun 2004 15:13 PDT
digidreams...
This looks like it will not be simple to fix. In researching
this error, I found that some people never did find a fix.
The ones who did invariably found a hardware problem.
In one case it was a faulty power supply. You may want to
consider upgrading to a reliable brand like Antec.
In another case it was due to the high heat coming off a
video card. Moving the sound card two slots away from it,
instead of one slot away, resolved the problem. You note:
"Many attached devices, used for video editing". You might
try removing these, one by one, and seeing if you can
inhibit the reboot by doing so.
I'm not sure what monitors you have available for checking
temperatures and voltges in your system, but I would use
every available means to check these, and make sure you
have adequate cooling.
Let me know where this takes you...
sublime1-ga
|
Request for Question Clarification by
sublime1-ga
on
17 Jul 2004 20:41 PDT
digidreams...
Where are you with this? Any progress or resolution?
sublime1-ga
|
