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Q: Pop-up Window ( Answered,   3 Comments )
Subject: Pop-up Window
Category: Miscellaneous
Asked by: averagejoe-ga
List Price: $4.00
Posted: 25 Jun 2004 01:33 PDT
Expires: 25 Jul 2004 01:33 PDT
Question ID: 366048
How do I get rid of a Pop-up Window that covers my original desktop
background picture? Eventhough my internet connection is off...the
popup remains. I've tried to use Ctrl Alt Delete , but that doesn't

Request for Question Clarification by aceresearcher-ga on 27 Jun 2004 07:35 PDT
Greetings, averagejoe!

Are you still having a problem with pop-ups on your computer? If so,
please post a Clarification here, and I'll be glad to help you
troubleshoot the problem.


Subject: Re: Pop-up Window
Answered By: aceresearcher-ga on 30 Jun 2004 06:50 PDT
Your computer has definitely been invaded by some kind of scumware
(also known as spyware, adware, or malware).

Please download, install, and run the following free utilities:

Spybot Search & Destroy 


The first time you run them, or if you already have Spybot and/or
AdAware installed on your PC, be sure to download the latest updates
first **each time you run them**.

Then download and run CoolWebShredder (scroll down to find it):

Something to keep in mind is that even if these programs give your
system a "clean bill of health", it does *not* mean that you can be
absolutely sure that your system is clean. It is only a *reasonable
assurance* that it is clean.

Before Rating my Answer, if you have any Questions about the above
information, please post a Request for Clarification, and I will be
glad to see what I can do for you.

Please let me know whether you are able to resolve your problem, or
whether you need more assistance.

I hope that this Answer provides exactly the information you were seeking!


Subject: Re: Pop-up Window
From: tibi08-ga on 25 Jun 2004 10:19 PDT
Your question lacks detail.  If it is a pop-up window then you should
be able to close it using the "X" button at the top right of the

If you are finding popups occur even after rebooting your computer,
you might want to obtain some spyware tools such as Ad-Aware:
Subject: Re: Pop-up Window
From: averagejoe-ga on 30 Jun 2004 00:34 PDT
To whom it may concern,
The advertisment window popped up on my desktop covering my original
customized desktop background when I connected to the internet. The
desktop icons seemed to be unaffected.  Right-clicking on my desktop
doesn't allow me access to to my desktop menu. It only shows a
property menu of the popup. Clicking on the advertisment window only
links me to the website. I hope this email will help explain my


Subject: Re: Pop-up Window
From: triptych-ga on 24 Jul 2004 14:07 PDT
The windows KEYBOARD command to close a window is ALT+F4. this can
usually not be blocked by software so it should close any window.
If not, try control-alt-delete and close the program in task manager

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