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Q: Can not boot computer - FRENQUENCY OVER RANGE ( Answered,   3 Comments )
Subject: Can not boot computer - FRENQUENCY OVER RANGE
Category: Computers > Hardware
Asked by: mlfolk_wa-ga
List Price: $8.00
Posted: 07 Jul 2004 19:26 PDT
Expires: 06 Aug 2004 19:26 PDT
Question ID: 371103
I have a desktop computer that is having problem start up. Everytime
when I boot the computer, the operating system goes as far as the
windows logo page, stay there for about 30 secs, and shot down. the
message on the screen says "FREQUENCY OVER EANGE". Does anyone know
what is the problem and how to resolve it?
Subject: Re: Can not boot computer - FREQUENCY OVER RANGE
Answered By: aceresearcher-ga on 07 Jul 2004 19:52 PDT
Greetings, mlfolk!

Your "Frequency Over Range" Error reflects a problem with your
computer's video monitor is probably occurring due to one of the
following scenarios:

1) You recently changed your screen resolution settings or refresh rate.
   (if you know how, try lowering each of those settings separately
    or together to see if it resolves your problem)

2) You recently installed a new video card.
   (did you visit the manufacturer's website
    to download the most recent driver?)

3) You recently installed a new or upgraded video card driver.

4) You recently installed a different monitor.

5) You recently installed new application software, such as a video game.

6) You recently installed a new motherboard or BIOS.

If one or more of the above is true, please post a Clarification
indicating which one(s).

Either way, please list your:
- video monitor brand & model number
- video card brand & model number
- computer (CPU) brand & model number
- operating system (Windows 98SE, XP, etc)
- names of software packages or updates installed previous to or
around the time that the problem started.

Or, if the information above enabled you to fix the problem on your
own, please let me know that as well.

Before Rating my Answer, if you need additional assistance, please
post a Request for Clarification, and I will help you to get the
problem resolved.



Request for Answer Clarification by mlfolk_wa-ga on 07 Jul 2004 21:03 PDT
Hi, aceresearcher:

first, thanks for your post.

I did not change anything, hardware, or software before this happens.
I did remember that my computer was attacked by virus a week ago and I
saw there are several .exe running that eats CPU time. I did a windows
update and then reboot my machine, then this Frenquency over range
thing comes up and I am never able to boot up again.

I was wondering if the virus went ahead and modified some of the
configuration on the video card or other stuff that cause the problem?
As now I wasnt able to start my computer (but I am able to go to BIOS
settings). I hope this gives you more detail what happened to my

My computer is a P4 CPU, uses win2K, the monitor is ViewSonic 19". I
am not sure about the video card brand.

anything you can think of that I can try?


Clarification of Answer by aceresearcher-ga on 07 Jul 2004 23:14 PDT
It sounds like you need to try a Windows 2000 Repair Install.

Please read the directions at the following link; then print out the
page of directions; then read the directions again.

Then follow each step on your printed page *very* carefully. Take your
time and double-check as you perform each step.

If that works and you are able to boot up your computer, the *FIRST*
thing you will need to do is to download all of the critical security
updates by going to this site:

Once you've gotten as far as you can with this, please post the
results here in a Clarification.



Clarification of Answer by aceresearcher-ga on 07 Jul 2004 23:16 PDT
Gee, I suppose you might find the actual link to the Windows 2000
Repair Install instructions helpful:

Clarification of Answer by aceresearcher-ga on 09 Jul 2004 12:16 PDT
Hi, mlfolk,

I just wanted to check and see where you're at on this.



Request for Answer Clarification by mlfolk_wa-ga on 12 Jul 2004 10:02 PDT
Hi, ace:

my machine wont boot up from CD rom, even I have set it the first boot
option in BIOS. I tried to use the boot up disk for win2k but still
not working since the CD rom is not recognized. is it possible the CD
rom not functioning can be related to the frequency over range
problem? any other thing I can do?


Clarification of Answer by aceresearcher-ga on 13 Jul 2004 10:19 PDT
<< is it possible the CD rom not functioning can be related to the
frequency over range problem? any other thing I can do? >>

Both your problems with the unrecognized CD-ROM drive and the
"Frequency Over Range" Error are caused by corrupted settings in your
Windows operating system.

You can try booting from floppy disks. has already
created the files for you to download:
"1. Most of the files above are disk images. Download the file to your
C: drive, put a fresh disk in your A: drive, then click on the file to
create the bootdisk.
2. If the Primary link is down, use the Alternate [Alt] link to download my disks. 
3. The W2K Pro disks can be individually downloaded, unzipped, and
made with a program like WinImage. If you download the entire set, one
can make them in dos or a dos window using makeboot for 9X or makebt32
for NT after the set of 4 is unzipped.
4. The OEM disks are Images of the Microsoft bootdisks that came with
your OS. They put the utilities you need in a ramdrive, or virtual
disk which is usually the next drive letter up from your hard drive
partitions. Use my Custom disks for a faster, easier to use utility."

On this page, look for:
"Windows 2000 And NT Setup Disk Sets 
W2K Pro: Disk1 | Disk2 | Disk3 | Disk4 
makeboot.exe | makebt32.exe "

Some good step-by-step instructions for a boot floppy which you can
create on another Windows 2000 system are here:

Please let me know if you are able to get this done, or whether you
need more assistance.


Clarification of Answer by aceresearcher-ga on 13 Jul 2004 10:38 PDT
Here's another helpful page on booting from floppies in Win2K from Dux
Computer Digest. Notice especially the comment:
"Microsoft Knowledgebase Article Q197063 says to use makebt32.exe for
Windows 9X/Me and makeboot for Windows 2000/NT.  Those directions are
backwards from what worked for me."

Microsoft Knowledge Base Article - 197063 
"HOW TO: Create Setup Boot Disks for Windows 2000";en-us;197063
Subject: Re: Can not boot computer - FRENQUENCY OVER RANGE
From: drgoldfire-ga on 07 Jul 2004 21:19 PDT
Windows Update likes to mess with video drivers; it might have
upgraded yours (or downgraded them; it does that, too), thus
overwriting the settings.
Subject: Re: Can not boot computer - FRENQUENCY OVER RANGE
From: corwin02-ga on 08 Jul 2004 11:10 PDT
Before you go through a repair install (which is quite a tour de force
and may leave your system inoperable) try the following

reboot your system

on booting hit the F8 key (keep it pressed)

you will get a boot menu 

select VGA mode

this will boot your system in 640/480 16 color mode a setting all
monitors and video cards support

go to the control panel and remove your video drivers

install default PCI Vga drivers 

reboot system normally

in will come up in native vga mode 

re install the drivers for your vga card (they should have come with
the machine on a cd)
Subject: Re: Can not boot computer - FRENQUENCY OVER RANGE
From: mlfolk_wa-ga on 08 Jul 2004 21:58 PDT
thanks corwin02. that would have been a much better option. I tried
running in VGA enabled mode but still got shot down with the frequency
over range error. bad luck. anyway, I appreciate the comment.

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