I purchased an ornamental dagger as a souvenir while visiting in
Vienna, Austria on June 18, 2004.  I paid 25 Euro to have it shipped
to my home.  The item has not arrived after 3 weeks of waiting.  I
would like to contact the shop to find out when and if it was sent. 
The name and address of the shop are "Buch & Souvenir", Burgdurchgang
6, A-1010 Wien, Austria.  Will you please find the telephone number
(with area code) and/or an e-mail address for me?

Dear swellt,

The shop's correct name and address actually is:

Buch- und Souvenirhandlung in der Hofburg
Hofburg 6 im Burgdurchgang
1010 Wien
Austria

There is no phone number or e-mail address for the shop itself; but
through the Vienna chamber of commerce, I found out that the shop is
owned and run by the company Horowitz & Weege in Vienna.

Here is contact information for them:

Horowitz & Weege Ges.m.b.H.
Kutschkergasse 42
1180 Wien
Austria
--
Phone: +43 (0) 1 / 478 18 88
Fax: +43 (0) 1 / 478 18 88-52
E-Mail: horowitz-weege@chello.at
E-Mail: vweege@webway.at


Sources:

WKO: Austrian Chambers Of Commerce - Companies Database
http://portal.wko.at/portal.wk?AngID=1&CtxID=6&DstID=0&subcontentparam=%3fdstid%3d0

Verband der Österreichischen Ansichtskartenverleger und -hersteller:
Mitgliederliste
http://www.ansichtskarten.at/verband/mitglieder_horowitz.html

Wien.at: Streetnames Search
http://www.wien.gv.at/wiengrafik/suche.htm

Herold.at: Austrian Yellow Pages and Telephone Directory
http://www.herold.at/servlet/at.herold.sp.servlet.SPHomeServlet

Webway: Impressum
http://www.webway.at/info/impressum.php


Search terms used:
vweege@webway.at horowitz
://www.google.de/search?hl=de&ie=UTF-8&newwindow=1&q=vweege%40webway.at+horowitz&btnG=Suche&meta=
"zofia horowitz" weege
://www.google.de/search?q=%22zofia+horowitz%22+weege&ie=UTF-8&hl=de&btnG=Google-Suche&meta=
weege horowitz
://www.google.de/search?hl=de&ie=UTF-8&newwindow=1&q=weege+horowitz&btnG=Suche&meta=


Hope this helps!
Regards,
Scriptor