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Q: Can't view .pdf files in IE Explorer browser ( Answered 5 out of 5 stars,   1 Comment )
Subject: Can't view .pdf files in IE Explorer browser
Category: Computers > Software
Asked by: rickbutts-ga
List Price: $5.00
Posted: 16 Jul 2004 00:43 PDT
Expires: 15 Aug 2004 00:43 PDT
Question ID: 374832
When I click on a .pdf file online it won't show the file, but show's
a graphic similar to a broken graphic link. If I right click and
download the file I can easily open it and view it.
Using: Windows XP Home - IE Explorer 6.0.2800.1016 - I also have the
full adobe acrobat 5.0 program as well as the viewer.

I have looked through my settings on IE Explorer and have run out of
ideas on what to do so that I can open a .pdf in the browser.

Thank you.

Request for Question Clarification by mother911-ga on 16 Jul 2004 01:15 PDT
I can give you several reason why this happens, it would be easier to
know in advance my answer is wanted, and that you will continue to
check back on clarifications of answers prior to closing or refusing
an answer. I would hate to think that I posted several common issues
and it wasn't one of them.

The simplest one I will offer as an example of the types of
suggestions I will make if it works, we're done, if not I will make
several more as answer until I solve this.

Sound good to you?

1. Make sure active X is active in your internet explorer.
In the top of your browser window is a series of pull down menus. 

File, Edit, View, Favorites, Tools and Help.
Click on Tools then choose internet options.
Click on the last tab second from the left, labled Security.
At the bottom of the window click custom level.
There are five ActiveX control variables.
set them as follows.
Download signed ActiveX controls
Download unsigned ActiveX controls
Initialize and script ActiveX controls not marked as safe
Run ActiveX controls and plug-ins
Script ActiveX controls marked safe fro scripting

Let me know if this settles your issue and I will this as an answer,
if not, we have several other options.


Clarification of Question by rickbutts-ga on 16 Jul 2004 13:05 PDT
Thanks Mother - but everything is set exactly as you had described.

What is next?

Subject: Re: Can't view .pdf files in IE Explorer browser
Answered By: mother911-ga on 16 Jul 2004 13:56 PDT
Rated:5 out of 5 stars
Hi Rick, 

let's try a few more things


1. Close all browsers and acrobat windows.
2. Start Acrobat or Acrobat Reader.
3. Choose Edit / Preferences / General.
4. In the Options section, select Display PDF in Browser.
5. Click OK, and then exit from Acrobat or Acrobat Reader.
6. Restart Internet Explorer.

If that doesn't do it, then try

This one is a bit annoying which is why I tried the other two
first.(this is assuming you still have the acrobat 5.0 install disc)

1. Close Acrobat.
2. Move any documents (for example, PDF files) you want to keep from
the Acrobat 5.0 folder to another folder.
3. Choose Start / Settings / Control Panel. 
4. Double-click Add or Remove Programs. 
5. Select Change or Remove Programs in the Add or Remove Programs
dialog box, select Adobe Acrobat 5.0, and click Remove.
6. Click Yes in the Confirm File Deletion dialog box.
7. Click OK in the Remove Programs From Your Computer dialog box.

and now, re-install Adobe Acrobat 5.o

If either one works, let me know. If not just leave another request
for clarification and we will keep trying.

rickbutts-ga rated this answer:5 out of 5 stars
Excellent step by step answer to a software challenge - and got it
solved perfectly. Excellent job! Rapid reply to clarifications.
Thanks. Highly recommend.

Subject: Re: Can't view .pdf files in IE Explorer browser
From: mother911-ga on 23 Jul 2004 21:28 PDT
Thanks for the top ratings Rick, I was a little worried when I didn't
hear back. It's great to know we were able to get rid of an annoying


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