I have a Sony LCD TV (model KLV 21SHG2) and DVD player (model DVP NS725P).
When we try to play a DVD, the TV displays two gray boxes in the upper left,
one saying "Video 3" and another saying "480i".  In the past they have 
gone away soon after I started playing a DVD.  Now they just stay on
the screen.  How can I make them go away?

---

Clarification of Question by bugbear-ga on 23 Jul 2004 19:28 PDT

Sony has a customer support site that might be able to answer
this, but it's full of javascript that breaks my browser:
http://ciscdb.sel.sony.com/perl/select-tv.pl

---

Request for Question Clarification by pinkfreud-ga on 23 Jul 2004 19:40 PDT

Have you tried pressing the "Progressive" button on the front panel of
the DVD player a few times to cycle through the conversion modes?

Here's an online manual for the DVP NS725P that might help:

http://media-server.amazon.com/media/mole/MANUAL000024186.pdf

---

Clarification of Question by bugbear-ga on 23 Jul 2004 21:09 PDT

Bingo.  mdkomegainc-ga's suggestion worked.  The one complication
is that there are "display" buttons on both the tv and dvd remotes.
It's the dvd one you need to hit.  It's right next to the power
button, and I must have hit it accidentally when turning the system 
on.  What an atrocious UI design!

---

Request for Question Clarification by pinkfreud-ga on 24 Jul 2004 20:35 PDT

Paul,

Since you've received an answer from a nonresearcher, you may want to
cancel this question now. One of the most interesting things about GA
is that occasionally you'll get a freebie!

~Pink

---

Clarification of Question by bugbear-ga on 25 Jul 2004 15:03 PDT

Ok, thanks, will cancel.  Feel a little bad not paying though...

I'm a manager at circuit city and this happens all the time,
bugbear-ga, if you would use your sony remote and press the display
button.  That will do the trick, on the second hand make sure your dvd
player is a progressive scan player, use component video cables
(Monster Brand works best $90 bucks monster video 3 model) and enable
progressive can mode through the dvd options menu.  There should be
five wires going from the back of the DVD player to the LCD TV, 3
video Green, Blue, Red, and 2 audio Red, White.  This will get you all
set