IE highjacked by res://aemrz.dll/index.html#96676
I am running XP and IE 6, and my IE has been highjacked by
res://aemrz.dll/index.html#96676 . Everytine I load IE, it has this
address as the home page ? it is a search page. When I do a search on
google, I often get redirected to a search results page with porno
related results at http://search-to-find.com/sec.php?qq=res%3A%2F%2F&pin=96676
.
I have read a number of answered questions on google, and have tried
cleaning my system, with no success, using Adaware 6.0 and Spybot, as
well as HijackThis. I have attached the log. I need help in knowing
which lines to remove using HijackThis. A good repy in this regard has
been provided at http://answers.google.com/answers/threadview?id=363412
, but I need a little more explaining on what I am supposed to remove.
hummer-ga
Logfile of HijackThis v1.97.7
Scan saved at 09:50:04 p.m., on 27/07/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Archivos de programa\Archivos comunes\Symantec Shared\ccEvtMgr.exe
C:\Archivos de programa\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\scagent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\sdkkz.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\carpserv.exe
C:\Archivos de programa\Dell\AccessDirect\dadapp.exe
C:\Archivos de programa\Synaptics\SynTP\SynTPLpr.exe
C:\Archivos de programa\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\DSentry.exe
C:\Archivos de programa\Archivos comunes\Symantec Shared\ccApp.exe
C:\Archivos de programa\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Archivos de programa\Dell\AccessDirect\DadTray.exe
C:\Archivos de programa\QuickTime\qttask.exe
C:\Archivos de programa\Archivos comunes\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\rmbtbh.exe
C:\WINDOWS\crsa.exe
C:\Archivos de programa\Messenger\msmsgs.exe
C:\WINDOWS\DvzCommon\DvzMsgr.exe
C:\Archivos de programa\Olympus\DeviceDetector\DevDtct2.exe
C:\Archivos de programa\Digital Line Detect\DLG.exe
C:\Archivos de programa\FotoStation Easy\FotoStation Easy AutoLaunch.exe
C:\Archivos de programa\Nikon\NkView4\NkVwMon.exe
C:\Archivos de programa\WinZip\WZQKPICK.EXE
C:\Archivos de programa\Palm\HOTSYNC.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Archivos de programa\Microsoft Office\Office\WINWORD.EXE
C:\Archivos de programa\Internet Explorer\iexplore.exe
C:\Archivos de programa\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Gabriel Anguiano\Configuración
local\Archivos temporales de
Internet\Content.IE5\92GMV9DS\HijackThis[1].exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
res://C:\WINDOWS\aemrz.dll/sp.html#96676
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
res://aemrz.dll/index.html#96676
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.euro.dell.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
res://aemrz.dll/index.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
res://C:\WINDOWS\aemrz.dll/sp.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
res://aemrz.dll/index.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL
= res://C:\WINDOWS\aemrz.dll/sp.html#96676
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak =
http://www.yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext =
http://www.euro.dell.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Archivos de programa\Adobe\Acrobat
6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {47AEE64C-5AEA-4ED8-103A-64D56785E44D} -
C:\WINDOWS\system32\apitr32.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} -
C:\Archivos de programa\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus -
{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Archivos de
programa\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [DadApp] C:\Archivos de programa\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Archivos de programa\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Archivos de programa\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [ccApp] "C:\Archivos de programa\Archivos
comunes\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Archivos de programa\Archivos
comunes\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Archivos de
programa\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Archivos de
programa\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Archivos de programa\Archivos
comunes\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WinInit] Win86.exe
O4 - HKLM\..\Run: [WinLogin] win32x.exe
O4 - HKLM\..\Run: [xxbhyjpjghq] C:\WINDOWS\System32\rmbtbh.exe
O4 - HKLM\..\Run: [crsa.exe] C:\WINDOWS\crsa.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Archivos de
programa\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [\IEService.exe]
C:\DOCUME~1\GABRIE~1\DATOSD~1\IESERV~1\IEService.exe
O4 - HKLM\..\RunOnce: [sdkkz.exe] C:\WINDOWS\system32\sdkkz.exe
O4 - Startup: HotSync Manager.lnk = C:\Archivos de programa\Palm\HOTSYNC.EXE
O4 - Global Startup: Dataviz Messenger.lnk = C:\WINDOWS\DvzCommon\DvzMsgr.exe
O4 - Global Startup: Device Detector 2.lnk = C:\Archivos de
programa\Olympus\DeviceDetector\DevDtct2.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: FotoStation Easy AutoLaunch.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Archivos de
programa\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: NkVwMon.exe.lnk = C:\Archivos de
programa\Nikon\NkView4\NkVwMon.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Archivos de
programa\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Web Search - C:\WINDOWS\ex.htm
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl
Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-9.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash
Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E19723C8-B4AD-4F18-A713-766E0CC0D3F4}:
NameServer = 195.92.195.95 195.92.195.94 |
Request for Question Clarification by
mother911-ga
on
27 Jul 2004 17:43 PDT
Copy and paste this URL into your browser, it will take you to a free
online virus scan page from Panda Software.
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
On the left side of the page toward the bottom click the button which
says,"Scan your PC"
You will have to say yes to a window which will popup asking for
permission to install software on your computer. I can assure you
Panda Software is very reputable, and I have used their services for
many years.
Panda Software Anti Virus will remove this virus and any others you
are currently hosting on your system. It will also let you know if
there are any they can't remove.
If you are unable to copy and paste the URL into the browser, you can
open Notedpad, copy and paste the exact following text:
<html>
<body>
<a href = "http://www.pandasoftware.com/activescan/com/activescan_principal.htm">Panda
Software</A>
</body>
</html>
Click on file/save as
Choose a location that you can easily remember, I suggest your desktop.
Change the file type from .txt to any files.
Choose a file name (any name is fine, call it virus.html if you want
as long as it ends in .html)
Then click save.
Goto your desktop and double click the file that you just created. It
will open in a web browser if you made it correctly. It will be a
white page with blue text which says,"Panda Software". Click on the
words Panda Software and it will take you to the anti virus page we
discussed earlier. If you have any questions please feel free to ask
them here.
Mother911-ga
|
Request for Question Clarification by
mother911-ga
on
27 Jul 2004 17:45 PDT
Second note, Adaware should also remove this, Make sure you are
updating the virus definitions before running any scan.
Mother911-ga
|
Clarification of Question by
gabrielsailing-ga
on
29 Jul 2004 06:15 PDT
I will try the Panda software tonight, and let you know of the
results. I am not optimistic, however, since I already have Adaware
and Spybot, followed by hijackthis. I run them in that sequence, and
each time they do detect stuff and remove it from my disk. Next time I
launch IE, I am back to sqaure one.
I think the answer will lie more on knowing what to remove using
hijackthis - as I am reluctant to remove everything that shows up on
the log file.
|
Request for Question Clarification by
hummer-ga
on
29 Jul 2004 07:08 PDT
Hi gabrielsailing,
1) First, run HouseCall, a very thorough online virus scan - have it
fix or delete everything it finds.
HouseCall:
http://housecall.trendmicro.com/
2) Next, download and run About:Buster 1.5:
Spyware Tools | About:Buster 1.5:
"Important steps to getting this tool to work properly:
Start About:Buster, on the first prompt hit Ok, then Start, And Ok
once more to start the scan. About:Buster will start removing objects
and run once more to finish its cleanup. Restart your computer. If
this does not work boot into safe mode and run through the directions
once more"
http://www.majorgeeks.com/download4289.html
After you restart and boot into Safe Mode, run the scan two more times
(not just once as the directions say above).
3) Launch Ad-Aware again, Check for Updates, and then make sure it is
configured for a full scan.
Click on the Gear icon (second from the left - preferences/settings):
General - Select:
Automatically save log-file
Automatically quarantine objects prior to removal
Safe Mode (always request confirmation)
Click on the Scanning button (left) - Select:
Scan Within Archives
Scan Active Processes
Scan Registry
Deep Scan Registry
Scan my IE favorites for banned URL?s
Scan my Hosts file
Under Click here to select drives + folders, choose:
+ All of your hard drives
Click on the Advanced button (left) - Select:
Include additional process information
Include additional file information
Include environment information
Include additional object details
Click the Tweak button:
Scanning Engine - Select:
Unload recognized processes during scanning
Include basic Ad-aware settings in logfile
Include additional Ad-aware settings in logfile
Under the Cleaning Engine - Select:
Let Windows remove files in use at next reboot
Click on Proceed to save the settings.
Click Start / "Activate in-depth Scan" / "Use Custom Scanning Options" /
Next / Save the log file / Finish
When finished, right-click the window, choose "Select All" / Next / Reboot.
Good luck - please let us know how that goes,
hummer
|
Clarification of Question by
gabrielsailing-ga
on
29 Jul 2004 10:58 PDT
I´ve tried steps 1 through 3, with no success. Initially it gets rid
of items, but when I reload IE, the problem persists. I am again
pasting a copy of the log generated by Hijackthis. The trick, I think,
will be to know what items to fix. There are lot´s of exe files, and I
just don´t know which ones to remove without destroying my systems.
Logfile of HijackThis v1.97.7
Scan saved at 06:53:57 p.m., on 29/07/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Archivos de programa\Archivos comunes\Symantec Shared\ccEvtMgr.exe
C:\Archivos de programa\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\scagent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\sdkkz.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\carpserv.exe
C:\Archivos de programa\Dell\AccessDirect\dadapp.exe
C:\Archivos de programa\Synaptics\SynTP\SynTPLpr.exe
C:\Archivos de programa\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\DSentry.exe
C:\Archivos de programa\Archivos comunes\Symantec Shared\ccApp.exe
C:\Archivos de programa\Dell\AccessDirect\DadTray.exe
C:\Archivos de programa\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Archivos de programa\QuickTime\qttask.exe
C:\Archivos de programa\Archivos comunes\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\rmbtbh.exe
C:\WINDOWS\crsa.exe
C:\Archivos de programa\Messenger\msmsgs.exe
C:\WINDOWS\DvzCommon\DvzMsgr.exe
C:\Archivos de programa\Olympus\DeviceDetector\DevDtct2.exe
C:\Archivos de programa\Digital Line Detect\DLG.exe
C:\Archivos de programa\FotoStation Easy\FotoStation Easy AutoLaunch.exe
C:\Archivos de programa\Nikon\NkView4\NkVwMon.exe
C:\Archivos de programa\WinZip\WZQKPICK.EXE
C:\Archivos de programa\Palm\HOTSYNC.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Archivos de programa\Internet Explorer\iexplore.exe
C:\Documents and Settings\Gabriel Anguiano\Configuración
local\Archivos temporales de
Internet\Content.IE5\92GMV9DS\HijackThis[1].exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
res://C:\WINDOWS\aemrz.dll/sp.html#96676
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
res://aemrz.dll/index.html#96676
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.euro.dell.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
res://aemrz.dll/index.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
res://C:\WINDOWS\aemrz.dll/sp.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
res://aemrz.dll/index.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL
= res://C:\WINDOWS\aemrz.dll/sp.html#96676
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak =
http://www.yahoo.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext =
http://www.euro.dell.com/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Archivos de programa\Adobe\Acrobat
6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {47AEE64C-5AEA-4ED8-103A-64D56785E44D} -
C:\WINDOWS\system32\apitr32.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} -
C:\Archivos de programa\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus -
{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Archivos de
programa\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -
C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [DadApp] C:\Archivos de programa\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Archivos de programa\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Archivos de programa\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [ccApp] "C:\Archivos de programa\Archivos
comunes\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Archivos de programa\Archivos
comunes\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Archivos de
programa\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Archivos de
programa\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Archivos de programa\Archivos
comunes\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WinInit] Win86.exe
O4 - HKLM\..\Run: [WinLogin] win32x.exe
O4 - HKLM\..\Run: [xxbhyjpjghq] C:\WINDOWS\System32\rmbtbh.exe
O4 - HKLM\..\Run: [crsa.exe] C:\WINDOWS\crsa.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Archivos de
programa\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [\IEService.exe]
C:\DOCUME~1\GABRIE~1\DATOSD~1\IESERV~1\IEService.exe
O4 - HKLM\..\RunOnce: [sdkkz.exe] C:\WINDOWS\system32\sdkkz.exe
O4 - Startup: HotSync Manager.lnk = C:\Archivos de programa\Palm\HOTSYNC.EXE
O4 - Global Startup: Dataviz Messenger.lnk = C:\WINDOWS\DvzCommon\DvzMsgr.exe
O4 - Global Startup: Device Detector 2.lnk = C:\Archivos de
programa\Olympus\DeviceDetector\DevDtct2.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: FotoStation Easy AutoLaunch.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Archivos de
programa\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: NkVwMon.exe.lnk = C:\Archivos de
programa\Nikon\NkView4\NkVwMon.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Archivos de
programa\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Web Search - C:\WINDOWS\ex.htm
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl
Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-9.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash
Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E19723C8-B4AD-4F18-A713-766E0CC0D3F4}:
NameServer = 195.92.195.94 195.92.195.95
|
Request for Question Clarification by
hummer-ga
on
29 Jul 2004 12:38 PDT
Hi gabrielsailing - I'm sorry you are having so much trouble.
Please do not "remove everything that shows up on the log file",
that's not the way HijackThis works - most of the stuff you will keep.
Could you please post your log on the Tech Support Guy Forum - I'm
sure he will be able to help you - have a look at the following
exchange:
http://forums.techguy.org/archive/index.php/t-249117.html
Tech Support Guy Forum:
http://forums.techguy.org/index.php
Good luck!
hummer
|
Clarification of Question by
gabrielsailing-ga
on
02 Aug 2004 03:17 PDT
Resetting the home page on IE from the tools menu option is one of the
first things I tried, and it does not work as it reverts back to the
problem url. In fact, a friend tried doing this manually, I believe
with Regedit, and the default url keeps pointing to the problem url,
not matter how much you try to edit it.
This is part of the virus, and one of the features that makes it so
nasty and hard to remove.
|