|
|
Subject:
Windows XP pro log on
Category: Computers > Operating Systems Asked by: jj107-ga List Price: $15.00 |
Posted:
03 Aug 2004 06:40 PDT
Expires: 02 Sep 2004 06:40 PDT Question ID: 382886 |
I have installed Windows pro XP on my second hand computer - a full licensed version. However I have to log on EACH TIME I switch on my computer. Sometimes I have to do this by phone even though I have broadband connection, and it takes ages. The error messages are: You have not successfully activated this product, or the current license is incompatible with the existing operating system. or You have not activated Windows within the grace period. To activate Windows, contact a customer service representative by telephone. I have contacted Microsoft help - they were useless. What can I do so that I do not have to logon each time? I do not want to do a complete re-install. One way around the problem is to use Hibernate rather than switch off, but that is only a partial solution. Could the problem may be that the previous user had an unlicensed version of windows installed? Also sometimes my clock is wrong |
|
There is no answer at this time. |
|
Subject:
Re: Windows XP pro log on
From: mama1012-ga on 03 Aug 2004 11:18 PDT |
If the clock is wrong depending on the age of the system, you may need to replace the battery on the motherboard. In addition, if you installed the upgrade version of XP over a non registered older version of windows, this may be the problem. I understand that you don't want to wipe out the entire system, however a clean install may be the only way to get things running smoothly for you again. If you don't have the original operating system that was on the computer and/or you don't have the full version of XP, you may not be able to do this. Also, have you checked the system requirements for Xp and does your PC meet those requirements? Hope this helps. Jodi |
Subject:
Re: Windows XP pro log on
From: jj107-ga on 03 Aug 2004 14:17 PDT |
Thanks - it seems sound advice. I am sure that the system requirements are more than met, but I am begining to think that a clean install may be the only answer, and I will also have to make plans to replace the battery on the motherboard. |
Subject:
Re: Windows XP pro log on
From: zalmanleib-ga on 03 Aug 2004 20:10 PDT |
There might be another answer. There's an app that resets the computer time to defeat activasion. by installing your version of xp onto that system may have caused the app to actually keep restoring bad activasion data to Windows. You can verify this by start,run,cmd,enter, in command windows type services.msc and look for a service called RESET if you have such a service then right click on it select propeties and change startup to disable. this will disable the app, restart your system and it should be back to normal. if it isn't then just pop in your cd and select upgrade (no need to format, just repair the system files). The reason why i think it's the reset app and not the bios battery is because you would be getting errors at post bootup, and also newer PC's (anything that runs XP Properly is a NEW pc) rarely fail the batteries.....altough i could be wrong.......... |
Subject:
Re: Windows XP pro log on
From: jj107-ga on 04 Aug 2004 00:22 PDT |
i WILL HAVE A GO AT THE reset AND HOPE IT WORKS. I am just leaving for a few days and will report success or otherwise here next week. Thanks |
If you feel that you have found inappropriate content, please let us know by emailing us at answers-support@google.com with the question ID listed above. Thank you. |
Search Google Answers for |
Google Home - Answers FAQ - Terms of Service - Privacy Policy |