|
|
Subject:
Getting rid of about: Blank hijacker - problem finding a registry file
Category: Computers > Software Asked by: jimwest-ga List Price: $40.00 |
Posted:
03 Aug 2004 10:47 PDT
Expires: 02 Sep 2004 10:47 PDT Question ID: 383004 |
I posted this question a little while ago about the about:Blank hijacker and got a great answer for it: http://answers.google.com/answers/threadview?id=376365 My new problem is that I am dealing with the same issue on a friend's computer. I have tried to follow the steps and this is what happens: I run reglite to find the hidden dll. In my case, it points me to a dll called ms.dll in Windows/System32. Yet, the file is not there. When I run a search for it (including hidden files), I only get pointed to a file called mscms.dll. I ran an online search for this file and it seems to be a legitimate file that has something to do with color settings. What should I do now? What files should I delete? Is this a new mutation and the old steps aren't working or is there anything that I can do at this point? |
|
Subject:
Re: Getting rid of about: Blank hijacker - problem finding a registry file
Answered By: palitoy-ga on 03 Aug 2004 11:25 PDT Rated: |
Hello Jim This is a notoriously difficult virus to remove but I have heard very good reviews of AdawareAway which simplifies the whole removal process. It can be downloaded from here (it is a 30-day trial): http://www.adwareaway.com/ For specific instructions on how to use this program you will need this link: http://www.adwareaway.com/homeoldsp.htm If you are still having problems with the removal they also offer you expert advice on its removal (if you email them your log file from the program). There is also an about:blank scanner program that will confirm that your PC has the virus that can be downloaded from here: http://www.adwareaway.com/download/Scan_AboutBlank.exe If you need any further help on this subject please ask for clarification. I have a couple of other good guides as to how to eradicate this virus but I wanted to post this version first as it is by far and away the simplest way. Good luck! | |
|
jimwest-ga
rated this answer:
Palitoy, Thanks for your help. It worked beautifully. |
|
There are no comments at this time. |
If you feel that you have found inappropriate content, please let us know by emailing us at answers-support@google.com with the question ID listed above. Thank you. |
Search Google Answers for |
Google Home - Answers FAQ - Terms of Service - Privacy Policy |