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Q: Part for old desktop scanner ( Answered,   1 Comment )
Question  
Subject: Part for old desktop scanner
Category: Computers > Hardware
Asked by: klabs-ga
List Price: $50.00
Posted: 04 Aug 2004 09:32 PDT
Expires: 03 Sep 2004 09:32 PDT
Question ID: 383428
Can you find a part to repair an Agfa Arcus 1200 scanner? It's the
little motor that drives the transmission scanning bar. The label says
EPOCH T1359647 22.80014.105, 7.4 ohm, 101212

Thanks!
Answer  
Subject: Re: Part for old desktop scanner
Answered By: bobbie7-ga on 04 Aug 2004 19:31 PDT
 
Dear Klabs,

The Agfa website http://www.agfaus.com/service/ offers contact
information for service and support of their diverse products. The
following email address and phone number is provided specifically for
their scanners.

Digital Cameras and Scanners   
Vector1 Digital 
Phone: 905-383-8125 
Email: support@vector1digital.com
Website: http://www.agfaus.com/service/ 


I sent off an email asking for the part to repair your Agfa Arcus 1200
scanner with all the details you provided in your question and Vector1
 replied that the Arcus1200 motor  (part# AR1200mtr) you require is
available for $69.95USD (which includes a S.&H. charge for standard
UPS ground delivery).
 
To order, please send your request (and be as specific as possible
regarding what exactly you are ordering as parts orders are
non-refundable), payment in the form of a check or international money
order in the amount of $US and your name, mailing address (sorry, but
UPS cannot deliver to P.O. Boxes) and a contact phone number to:

Vector1 Digital
38 East 25th. Street,
Hamilton, ON, CA
L8V 3A1
 
Or if you wish to use, Visa or MasterCard, call us at 905 383 8125 or
visit www.paypal.com, a secure online credit enabler, and click on
'Send Money'. You will be required to register - a simple one-time
procedure - and can then email your order, payment and the other
pertinent details to support@vector1digital.com
  
If you have any questions you can either call or email them at the
above number or email address or at sales@vector1digital.com


Search criteria:
Agfa Service and Support

I hope this helps!

Best regards,
Bobbie7
Comments  
Subject: Re: Part for old desktop scanner
From: owain-ga on 04 Aug 2004 12:37 PDT
 
Epoch Electronics Co., ISO-9001 certified, has developed and produced
precision micro-motors for some of the world's leading suppliers of
information products. EEC stepper motors are noted for superb
performance in power, precision, and noise control.  EEC is taking the
stepper motor experience one step further by extending into the
spindle motor. EEC products has been acceptance widely in scanners,
printers, digital cameras, CD/DVD storage systems and cellular phones.
http://www.siriusinternational.com/ecg_mm.htm

Their contact information is at
http://www.siriusinternational.com/contact.htm

You can request a catalogue by email, but I have no idea if they will sell retail.

Owain

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